Scanning Problems - Sharp MX-B467F User Manual

Troubleshooting
Action
Step 2
Decrease the incoming fax transmission speed.
a
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Max Speed.
b
Select a lower transmission speed.
Is the fax print quality satisfactory?
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply item.
Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
Yes No
The problem is Go to step 3.
solved.
The problem is Contact your dealer.
solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact your dealer.
solved.
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