Sharp MX-B467F User Manual page 176

Troubleshooting
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark bands appear on prints?
Vertical dark lines or streaks
Action
Step 1
a
From the control panel, navigate to:
Settings > Troubleshooting > Cleaning the scanner
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Step 2
a
Using a damp, soft, lint-free cloth, clean the scanner. For more
information, see
b
Copy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Step 3
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
"Cleaning the scanner" on page
Yes
Contact your dealer. The problem is
Yes
Go to step 2.
Go to step 3.
125.
Contact your dealer. The problem is
176
to
No
solved.
No
The problem is
solved.
The problem is
solved.
solved.