Others; Trouble Indications; Before Calling Service Personnel - Toshiba TDP-T98U Owner's Manual

Others

Trouble indications

The indicator lights inform you of internal abnormalities.
No power
⇒ Problem with projector
• Unplug the power cord, and contact your dealer.
⇒ The lamp cover is not properly attached.
• Unplug the power cord, and reattach the lamp cover.
(Off)
Lamp went out during use, or won't come on
⇒ Lamp temperature is high so that it is difficult to turn on, the lifetime of
the lamp has ended or the projector is malfunctioning.
(Red lit)
• Unplug the power cord and wait for a short while, then turn the power back on.
• If a lamp burns out, replace it with a new one.
After approx. one minute of abnormal display, the projector returns to
(Red lit)
the standby state waiting for internal cool down.
Power went out during use
⇒ Internal overheating, or the outside temperature is too high.
(Red lit or flashing)
• Place the projector so that the air intake and exhaust are not blocked.
(Green lit)
Or (Orange lit) • Unplug the power cord and wait for a short while, then turn the power back on.
The icon will appear before the power goes out.
After approx. one minute of abnormal display, the projector returns to
(Red lit)
the standby state waiting for internal cool down.
Power went out during use
⇒ Problem with internal cooling fan.
(Red lit or flashing)
• Unplug the power cord, and contact your dealer.
The icon will appear before the power goes out.
Or (Orange lit)
After approx. one minute of abnormal display, the projector returns to
the standby state waiting for internal cool down.
(Red lit)
Power went out during use
⇒ Problem inside the projector.
(Green lit
• Unplug the power cord and wait for a short while, then turn the power back on.
or Off)
(Green lit (Green
• If the above action will not clear the problem, unplug the power cord,
or Off) flashing)
and contact your dealer.
After approx. one minute of abnormal display, the projector returns to
(Red lit)
the standby state waiting for internal cool down.
PRECAUTION
• Make sure to unplug the power cord if something goes wrong.
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Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
Please see "Trouble indications" as well.
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If This Happens
• Is the power cord plugged in? Is it connected to the projector?
No power
• Is the lamp cover loose?
Power goes out • Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
during use
• Is the projector turned on?
No picture
• Is the mute function on?
• Is the brightness setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the projector turned on?
No audio
• Is the mute function on?
• Is the volume setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
Picture not
• Is there something generating an abnormal video signal, for
displayed
correctly instance the video tape?
Picture blurred • Is the lens dirty? p.35
• Is the lens focus adjusted optimally?
Part of picture
• Is the projection distance within the projector's supported range?
out of focus
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• Is the projector's screen placement angle tilted too far?
• Are the sharpness or sampling phase adjustments off?
• Are the brightness or contrast adjustments off?
Image is dark
• Is the lamp nearing the end of its service life?
• Are the color, tint, R-level, G-level, or B-level adjustments off?
Colors too light
• Is the screen dirty?
Bad shading
• Is the lamp nearing the end of its service life?
Remote control • Are the remote control's batteries drained?
• Are the batteries inserted into the remote control correctly?
doesn't work
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and
projector?
• Are there any fluorescent or other bright lights shining at the
projector's infrared remote sensor?
Check
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