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Auto-attendant reporting (Hourly, Daily & Monthly)
The Auto-attendants report shows button press activity for any active auto-
attendants on the system. Three separate reports (Hourly, Daily & Monthly) are
available.
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A U T O - A T T E N D A N T S
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Lists auto-attendants summary activity statistics for the voice mail
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system.
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Auto-attendant and/or menu selection options are reported in format of:
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XXXXXXXNTTTTT [O]
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where:
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XXXXXXX is 'AA' auto-attendant or 'MenuBox' menu box,
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N
is '1-9' auto-attendant number or a menu box number,
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TTTTT
is 'Day' or 'Night' auto-attendant mode,
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O
is '0-9, *, #' option selected or pressed by caller, or
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'M' + extension in case caller enters direct mailbox
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extension number
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Examples:
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AA1Day [1]
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MenuBox8001 [6]
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AA3Night [M1001] - auto-attendant 3 in night mode, direct mailbox
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Interlinked auto-attendants or menu boxes selections are reported
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as nested layers of selections.
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Example: AA1Day [4]
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AA5Day [8]
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Above represents multiple selection of caller in a single call.
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During this call caller pressed '4' in auto-attendant 'AA1', then
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pressed '8' in auto-attendant 'AA5', then
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selected '6' in menu box '8001'
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INNLINE IP Installation guide
InnLine IP Voice Mail System
D A I L Y
Tenant 1
05/17/2018 3:43p
- auto-attendant 1 in day mode, option selected
or pressed is '1'
- menu box '8001', option selected or pressed is '6' *
option, extension entered by caller is '1001'
MenuBox8001 [6]
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A C T I V I T Y
R E P O R T
Chapter 2: Mailboxes & other features
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