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Mailbox IDs
•
GOODBYE. When this mailbox ID is used, such as with a key press from the
Automated Attendant or a Menu mailbox, the caller hears the system say
"Goodbye," and then is disconnected from the system.
•
HANGUP. When this mailbox ID is used, the caller is disconnected from the
system without warning.
•
DIRECTORY. When this mailbox ID is used, the caller has access to the user
directory. The caller then follows prompt instructions to find an operant on
the system.
•
LOGIN. When this mailbox ID is used, the caller will be asked to enter a
mailbox number, followed by a passcode.
•
AA and AA1 through AA9. When these mailbox IDs are used, such as in a
Reference mailbox or a "Next Mailbox" field, the caller is presented with the
automated attendant you specify (AA1 through AA9). If only AA is
referenced, the caller is presented with the default Automated Attendant.
For more details, see the Automated Attendants section in Chapter 2.
•
EXPRESSMSG. When this mailbox ID is used, callers are presented with an
"express message" option of leaving a message for the mailbox they enter.
•
OPERATOR. When this mailbox ID is used, callers are sent to the operator,
as defined in the system. By default, key 0 in all nine automated attendants is
referenced as "Operator."
Adding mailboxes
The following sections explain how to add various mailboxes to the InnLine IP
system. You can:
•
Add guest mailboxes
•
Add staff mailboxes
•
Add front desk mailboxes
•
Add administration mailboxes
•
Check your maximum mailbox number size
INNLINE IP Installation guide
19
Chapter 2: Mailboxes & other features
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