Verizon Fios User Manual page 166

tRouBLEShooting tipS
• Confrm that the computer and Fios Router are both on the
same network segment.
If unsure, let the computer get the IP address automatically by
initiating the DHCP function, then verify the computer is using
an IP address within the default range of 192.168.1.2 through
192.168.1.254. If the computer is not using an IP address within the
correct IP range, it will not connect to your Fios Router.
• Verify the subnet mask address is set to 255.255.255.0.
9.0f/ TIMEOUT ERROR OCCURS WHEN ENTERING THE URL OR
IP aDDRESS
Verify the following:
• All computers are working properly.
• IP settings are correct.
• Fios Router is on and connected properly.
• Fios Router settings are the same as the computer.
For connections experiencing lag or a slow response:
• Check for other devices on the network utilizing large portions
of the bandwidth and if possible temporarily stop their current
utilization and recheck the connection.
• If lag still exists, clear the cache on the computer and if
still needed, unplug the Ethernet cable or disable the Wi-Fi
connection to the computer experiencing the slow connection
and then reconnect or enable the Wi-Fi connection and try the
connection again.