Paper Feeding Problems - Samsung CLX-6220FX User Manual

Condition
The machine is • Plug in the power cord and then press the power
not receiving switch to turn the machine on.
power;
or the printer
cable connection
between the
computer and the
machine is not
connected
properly.
Or press
• Disconnect the machine printer cable and
reconnect it.
-For Local USB
-For Network Printing
Suggested solutions
(power) on the control panel.
Troubleshooting_ 13

Paper feeding problems

Condition
Paper jams during Clear the paper jam (See "Clearing paper jams"
printing. on page 3).
Paper sticks • Check the maximum paper capacity of the
together. tray (See "Print media specifications" on
page 3).
• Make sure that you are using the correct type
of paper (See "Print media specifications" on
page 3).
• Remove paper from the tray and flex or fan
the paper.
• Humid conditions may cause some paper to
stick together, install paper from a fresh ream.
Multiple sheets of Different types of paper may be stacked in the
paper do not feed. tray. Load paper of only one type, size, and
weight.
Paper does not feed • Remove any obstructions from inside the
into the machine. machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine (See "Print media specifications" on
page 3).
• If an original does not feed into the machine,
the document feeder rubber pad may require
to be replaced. Contact a service
representative.
The paper keeps • There is too much paper in the tray. Remove
jamming. excess paper from the tray. If you are printing
on special materials, use the multi-purpose
tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine (See "Print media
specifications" on page 3).
• There may be debris inside the machine.
Open the front door and remove any debris.
• If an original does not feed into the machine,
the document feeder rubber pad may need to
be replaced. Contact a service representative.
Envelopes skew or Ensure that the paper guides are against both
fail to feed correctly. sides of the envelopes.
Suggested solutions