Hyundai Ioniq EV 2020 Owner's Manual page 502

What to do in an emergency
Manual accident reporting
The driver or passenger manually can make an emergency call in the Public
Safety Answering Point(PSAP), by pressing SOS button to call the necessary
emergency services.
A call to the emergency services through the Pan-European eCall system
can be cancelled by pressing the SOS button again only before the call con-
nection.
After activation of emergency call in the manual mode (for proper emergency
services and support), the Pan-European eCall system automatically trans-
mits the road accident data / or data on other accident to the officer of the
Public Safety Answering Point(PSAP) (during emergency call) by pressing
the SOS button.
If the driver or passenger accidentally presses the SOS button, it can be can-
celed by pressing the button again.
In case of road accident or other accident for activation of emergency call in
manual mode it is necessary:
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1. Stop the vehicle in accordance
with traffic rules to ensure safety to
yourself and other participants of
road traffic;
2. Press the SOS button, when
pressing the button SOS registra-
tion of the device in the wireless
telephonic communication net-
works is carried out, minimum
data set about vehicle and its loca-
tion is collected in accordance with
OAEE069047L
of the technical requirements of
the device. After that connection
with the officer of the Pan-
European eCall system is made for
clearing up reasons (conditions) of
the emergency call.
3. After clearing up reasons of the
emergency call, the officer of the
Public Safety Answering Point
(PSAP) sends emergency servic-
es and completes the emergency
call.
If the emergency call is not carried
out in accordance with the procedure,
mentioned above, the emergency call
will be considered as erroneous.