Towing; Towing Service - Hyundai Ioniq EV 2020 Owner's Manual

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What to do in an emergency

TOWING

If emergency towing is necessary,

we recommend having it done by an

authorized HYUNDAI dealer or a

commercial tow-truck service.

Proper lifting and towing procedures

are necessary to prevent damage to

the vehicle. The use of wheel dollies

or flatbed is recommended.

It is acceptable to tow the vehicle

with the rear wheels on the ground

(without dollies) and the front wheels

off the ground.

If any of the loaded wheels or sus-

pension components are damaged

or the vehicle is being towed with the

front wheels on the ground, use a

towing dolly under the front wheels.

When being towed by a commercial

tow truck and wheel dollies are not

used, the front of the vehicle should

always be lifted, not the rear.

Do not tow the vehicle with the

front wheels on the ground as

this may cause damage to the

Do not tow with sling-type

equipment. Use wheel lift or

flatbed equipment.

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