Epson SC-F100 Series User Manual
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Epson SC-F100 Series User Manual

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User's Guide
NPD6601-01 EN

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Summary of Contents for Epson SC-F100 Series

  • Page 1 User's Guide NPD6601-01 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Making Wi-Fi Settings by PIN Code Setup About This Manual (WPS)....... . 24 Note for North American and Latin American Making Wi-Fi Direct (Simple AP) Users.
  • Page 3 Control Panel......68 Firmware (EPSON Software Updater)... 91 Checking the Status of the Remaining Ink and the Maintenance Box - Windows.
  • Page 4 Printout Problems......109 Contacting Epson Support....129 Printout is Scuffed or Color is Missing.

  • Page 5: About This Manual

    Before using this product, make sure you read the safety instructions in the online Notices. Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
  • Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 7: Marks And Symbols

    User's Guide About This Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in this Manual ❏...
  • Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2012 R2 operating system ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏...

  • Page 9: Important Instructions

    ❏ If the LCD screen is damaged, contact your dealer or Epson support. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 10: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 11: Advisories And Warnings For Transporting Or Storing The Printer

    ❏ Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners. ❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer or Epson support if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Output tray Holds the ejected paper. Paper cassette Loads paper. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Paper guide extension Slide out to load legal size paper. Printer cover Open when removing jammed paper inside the printer.

  • Page 13: Control Panel

    User's Guide Printer Basics Control panel Allows you to make settings and perform operations on the printer. Front cover Open to load paper in the paper cassette. Ink tank cover Open to refill the ink tank. Ink reservoir tank (Ink tank) Supplies ink to the print head.

  • Page 14: Basic Screen Configuration

    User's Guide Printer Basics Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays the home screen. Displays the solutions when you are in trouble. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Selects the number of pages to print.

  • Page 15: Basic Operations

    User's Guide Printer Basics Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
  • Page 16 User's Guide Printer Basics u d l r Move the focus to the setting item using the buttons, and then press the OK button to switch the item on or off. u d l r To enter the value, name, address, and so on, move the focus to the input field using the buttons, and then press the OK button to display the on-screen keyboard.

  • Page 17: Entering Characters

    User's Guide Printer Basics Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case. Switches the character type.
  • Page 18 User's Guide Printer Basics ❏ Press button: Displays the help screen. Select How To and then select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the animation depends on the printer model.

  • Page 19: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information “Making Advanced Network Settings” on page 26 & Wi-Fi Connection Connect the printer and the computer or smart device to the access point.

  • Page 20: Wi-Fi Direct (Simple Ap) Connection

    ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn North America and Latin America Access the following website, select your country, then search for your product to download the latest version of your product's software installer: http://support.epson.net/...

  • Page 21: Making Wi-Fi Settings From The Printer

    User's Guide Network Settings ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.) Insert the software disc into the computer, and then follow the on-screen instructions. Selecting the Connection Methods Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

  • Page 22: Making Wi-Fi Settings By Entering The Ssid And Password

    User's Guide Network Settings Related Information “Making Wi-Fi Settings by Entering the SSID and Password” on page 22 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 23 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 24 &...

  • Page 23: Making Wi-Fi Settings By Push Button Setup (Wps)

    User's Guide Network Settings 5. Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list. If it is still not displayed, press the button, and then enter the SSID directly.

  • Page 24: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 3. Press the OK button. If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings. If the printer has already been connected by Ethernet, select Change to Wi-Fi connection., and then select Yes after checking the message.

  • Page 25: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings 1. Select Wi-Fi on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi (Recommended). If the printer has already been connected by Ethernet, select Router. 3.

  • Page 26: Making Advanced Network Settings

    You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
  • Page 27 User's Guide Network Settings Setting Items for Advanced Network Settings Select the menu item for settings, and then select or specify the setting values. ❏ Device Name You can enter the following characters. ❏ Character limits: 2 to 15 (you must enter at least 2 characters) ❏...

  • Page 28: Checking The Network Connection Status

    User's Guide Network Settings Checking the Network Connection Status You can check the network connection status in the following way. Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
  • Page 29 User's Guide Network Settings 1. Load papers. 2. Select Settings on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Select General Settings > Network Settings > Connection Check. The connection check starts.
  • Page 30 User's Guide Network Settings a. Error code b. Messages on the Network Environment Related Information “E-1” on page 30 & “E-2, E-3, E-7” on page 30 & “E-5” on page 31 & “E-6” on page 32 & “E-8” on page 32 &...
  • Page 31 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup North America and Latin America To view and download software options, visit: www.epson.com/support/scf170...
  • Page 32 User's Guide Network Settings WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. Message: MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.
  • Page 33 If your printer and network devices still cannot connect after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup North America and Latin America To view and download software options, visit: www.epson.com/support/scf170...
  • Page 34 User's Guide Network Settings E-11 Message: Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Solutions: Check the following. ❏ The default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual. ❏...
  • Page 35 User's Guide Network Settings ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup North America and Latin America Access the following website, select your country, then search for your product to download the latest version of your product's software installer: http://support.epson.net/...

  • Page 36: Printing A Network Status Sheet

    User's Guide Network Settings ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer. Related Information “Setting Items for Advanced Network Settings” on page 27 &...

  • Page 37: Replacing Or Adding New Wireless Routers

    ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn North America and Latin America Access the following website, select your country, then search for your product to download the latest version of your product's software installer: http://support.epson.net/...

  • Page 38: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Wi-Fi on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2.

  • Page 39: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings 1. Select Wi-Fi on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Press the OK button. 4.

  • Page 40: Preparing The Printer

    Check the manuals supplied with each paper. Handling Precautions ❏ Make sure you use genuine Epson transfer paper. If you use a paper other than genuine Epson paper, the color may not develop as expected, roller traces may be noticeable, or the ink may rub off.

  • Page 41: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Printed Paper Handling Precautions To maintain long lasting, high quality print results, note the following points. ❏ Do not rub or scratch the printed surface. If they are rubbed or scratched, the ink may peel off. ❏...
  • Page 42 User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...

  • Page 43: Menu Options For Settings

    User's Guide Preparing the Printer ❏ Legal Pull out the paper guide extension and load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Slide out the output tray. Related Information “Paper Handling Precautions”...

  • Page 44: Menu Options For General Settings

    User's Guide Preparing the Printer Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen.
  • Page 45 User's Guide Preparing the Printer Related Information “Saving Power - Control Panel” on page 48 & “Entering Characters” on page 17 & Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver.

  • Page 46: Menu Options For Maintenance

    User's Guide Preparing the Printer Network Status: Displays or prints the current network settings. ❏ Wired LAN/Wi-Fi Status ❏ Wi-Fi Direct Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem.

  • Page 47: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer Print Head Alignment: Select this feature to adjust the print head to improve print quality. ❏ Vertical Alignment Select this feature if your printouts look blurry or text and lines are misaligned. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts.

  • Page 48: Menu Options For Restore Default Settings

    User's Guide Preparing the Printer Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Menu Options for Restore Default Settings Select the menus on the control panel as described below. Settings >...
  • Page 49 User's Guide Preparing the Printer 3. Do one of the following. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings.

  • Page 50: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 51 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 52: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting. Related Information “Printing Basics”...

  • Page 53: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Main Tab” on page 60 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
  • Page 54 User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
  • Page 55 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 56 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 57 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 58 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 59: Making Color Matching Settings

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Making Color Matching Settings Set when performing color matching in applications such as Photoshop. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color matching.

  • Page 60: Canceling Printing

    User's Guide Printing Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. Canceling On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes.
  • Page 61 Power Cleaning Replaces all of the ink inside the ink tubes to improve the print quality. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables. Monitoring Allows you to make settings for items on the EPSON Status Monitor 3 window.

  • Page 62: Printing From The Printer Driver On Mac Os

    Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the manual and available technical support.

  • Page 63: Printing Several Pages On One Sheet

    Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), OS X Mountain Lion (10.8), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 64: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information “Printing Basics” on page 62 & “Menu Options for Layout” on page 66 &...

  • Page 65: Printing A Reduced Or Enlarged Document

    User's Guide Printing Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size.

  • Page 66: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 67: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Media Type Select the type of paper on which you print.

  • Page 68: Refilling Ink And Replacing Maintenance Boxes

    User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling Ink and Replacing Maintenance Boxes Checking the Status of the Remaining Ink and the Maintenance Box To confirm the actual ink remaining, visually check the ink levels in all of the printer's tanks. Important: Prolonged use of the printer when the ink level is below the lower line could damage the printer.

  • Page 69: Checking The Status Of The Remaining Ink And The Maintenance Box (Mac Os)

    Refilling Ink and Replacing Maintenance Boxes 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 70: Ink Bottle Handling Precautions

    ❏ For users in Europe, visit the following website for information on Epson's ink bottle yields. http://www.epson.eu/pageyield ❏ For users in the U.S., Canada, and Latin America, visit the follwoing website for information on Epson ink bottle yields. https://www.epson.com/inkinfo (U.S.) https://www.epson.ca/inkinfo...

  • Page 71: Refilling The Ink Tanks

    User's Guide Refilling Ink and Replacing Maintenance Boxes ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink tank when your printer indicates to refill ink. The yields quoted for you do not include this reserve.
  • Page 72 5. Shake the ink bottle 15 times within five seconds. 6. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Epson recommends the use of genuine Epson ink bottles. ❏ Be careful not to spill any ink.
  • Page 73 User's Guide Refilling Ink and Replacing Maintenance Boxes 7. Check the upper line (a) in the ink tank. 8. Align the top of the ink bottle with the filling port, and then insert it straight into the port to fill ink until it stops automatically at the upper line.
  • Page 74 User's Guide Refilling Ink and Replacing Maintenance Boxes 9. When you have finished filling the ink, remove the ink bottle. Important: Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak. Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 10.

  • Page 75: Disposing Of Used Consumables

    Dispose of used consumables in accordance with laws and regulations, such as by contracting an industrial waste disposal company. When using an industrial waste disposal company, make sure you also give them the Product Safety Data Sheet. You can download these from your local Epson Web site.

  • Page 76: Maintenance Box Code

    User's Guide Refilling Ink and Replacing Maintenance Boxes Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: C13S210125 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.
  • Page 77 User's Guide Refilling Ink and Replacing Maintenance Boxes accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part. Note: ❏ When it is full, you cannot print and clean the print head until the maintenance box is replaced to avoid ink leakage.

  • Page 78: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 79: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer ❏ B or close to B Some nozzles are clogged. Select , and then follow the on-screen instructions to clean the print head. ❏ C or close to C If most lines are missing or not printed, this indicates most nozzles are clogged. Select to exit the nozzle check feature, and then run Power Cleaning.

  • Page 80: Running Power Cleaning - Control Panel

    User's Guide Maintaining the Printer ❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows. ❏ You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without printing, but print quality still did not improve.

  • Page 81: Running Power Cleaning (Windows)

    User's Guide Maintaining the Printer Running Power Cleaning (Windows) 1. Access the printer driver window. 2. Click Power Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.

  • Page 82: Cleaning The Paper Path

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 41 & Cleaning the Paper Path When the printouts are smeared or paper does not feed correctly, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside.
  • Page 83 User's Guide Maintaining the Printer 3. Make sure that the cap of the ink tank is securely closed. Important: If the cap of the ink tank is not securely closed, ink may leak. 4. Close the printer cover. Note: The printer cover is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 84: Cleaning The Translucent Film

    User's Guide Maintaining the Printer 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.
  • Page 85 User's Guide Maintaining the Printer ❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water) ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent. 1.
  • Page 86 User's Guide Maintaining the Printer 4. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
  • Page 87 User's Guide Maintaining the Printer Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged. 6. Use a new dry cotton swab to wipe the film. Important: Do not leave any fibers on the film.

  • Page 88: Cleaning The Printer

    User's Guide Maintaining the Printer Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth.

  • Page 89: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. u d l r To select an item, use the buttons, and then press the OK button. 3. Select Print Head Nozzle Check. 4. Follow the on-screen instructions to print the nozzle check pattern. Related Information “Loading Paper in the Paper Cassette”...

  • Page 90: Software Information

    If the administrator password has not been set when accessing Web Config, the password must be set on the administrator password setting page. Do not forget the user name and the password. If you forget them, you will need to contact Epson service support. Running Web Config on a Web Browser 1.

  • Page 91: Running Web Config On Windows

    EPSON Software Updater is an application that installs new software, and updates firmware over the Internet. If you want to check for update information regularly, you can set the interval for checking for updates in EPSON Software Updater's Auto Update Settings.

  • Page 92: Installing The Latest Applications

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 93: Updating The Printer's Firmware Using The Control Panel

    (Canada) www.latin.epson.com/support/scf170 (Latin America) ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Application for Updating Software and Firmware (EPSON Software Updater)” on page 91 &...

  • Page 94: Uninstalling Applications

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 95: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 96: Solving Problems

    1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 129 &...

  • Page 97: Checking The Printer Status - Mac Os

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 98: Removing Jammed Paper

    User's Guide Solving Problems Important: ❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. ❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. Removing Jammed Paper Caution: ❏...
  • Page 99 User's Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. 5. Close the document cover if it is open. 6. Open the printer cover with both hand until it locks. 7.

  • Page 100: Paper Does Not Feed Correctly

    User's Guide Solving Problems Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. 8. Close the printer cover. Note: The printer cover is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.

  • Page 101: Paper Jams

    User's Guide Solving Problems ❏ Clean the roller inside the printer. Related Information “Environmental Specifications” on page 120 & “Paper Handling Precautions” on page 40 & “Available Paper and Capacities” on page 40 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper”...

  • Page 102: Lcd Screen Gets Dark

    User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏...

  • Page 103: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 104 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 105: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 106: When You Cannot Make Network Settings

    User's Guide Solving Problems When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then printer. Move the printer and computer or smart device closer to the access point to help with radio wave communication, and then try to make network settings again.
  • Page 107 User's Guide Solving Problems ❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same SSID as the printer.

  • Page 108: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems Related Information “Checking the SSID Connected to the Printer” on page 108 & Checking the SSID Connected to the Printer Select Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and Wi-Fi Direct from each menu. Checking the SSID for the Computer Windows Click...

  • Page 109: Printout Problems

    User's Guide Solving Problems Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Printout Problems Printout is Scuffed or Color is Missing ❏...

  • Page 110: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems If you print using the standard quality setting, light banding may appear in the printout. When you transfer this to cloth, the banding may not be visible. Check the image after transfer. If banding appears even after transferring, print using a higher quality setting.

  • Page 111: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information “Aligning the Print Head” on page 81 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.

  • Page 112: Print Quality Is Poor

    ❏ 25 days after the ink tank was refilled ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 113: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏...

  • Page 114: The Position, Size, Or Margins Of The Printout Are Incorrect

    User's Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer.

  • Page 115: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer.

  • Page 116: Printing Slows Down Dramatically During Continuous Printing

    User's Guide Solving Problems Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is off.

  • Page 117: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.)

  • Page 118: Network Function List

    IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera Epson Connect (Email Print, IPv4 Remote Print) AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later Network Scanning...

  • Page 119: Ethernet Specifications

    User's Guide Appendix Ethernet Specifications Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet) Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. The connected device should comply with IEEE802.3az standards.

  • Page 120: Environmental Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 121: System Requirements

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 122 Standards and Approvals for European Model For European users Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website.

  • Page 123: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 124: Transporting And Storing The Printer

    User's Guide Appendix Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. 1. Turn off the printer by pressing the button. 2.
  • Page 125 User's Guide Appendix 7. Make sure to install the cap onto the ink tank securely. 8. Close the ink tank cover securely. 9. Close the printer cover. Note: The printer cover is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance.
  • Page 126 User's Guide Appendix 10. Prepare to pack the printer as shown below. 11. Place the printer in the plastic bag provided for transporting and close the bag. 12. Pack the printer in its box using the protective materials.
  • Page 127 User's Guide Appendix Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.

  • Page 128: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 129: Where To Get Help

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 130 For help using any other software on your system, see the documentation for that software for technical support information. Purchase Supplies and Accessories You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button.
  • Page 131 TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information:...
  • Page 132 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 133 User's Guide Appendix Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
  • Page 134 Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No.
  • Page 135 World Wide Web http://www.epson.com.my ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: +60 1800-8-17349 ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏...
  • Page 136 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 137 User's Guide Appendix Fax: +632-706-2663...

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