Chapter 5. Solving Problems; Diagnostic Tools Overview; Post Beep Code Descriptions - Samsung SmartServer 3840 Installation Manual

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Chapter 5. Solving problems

This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related
problems:

POST beep code descriptions

One beep
Indicates successful completion of POST.
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are correctly
installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot initialize the video
screen to display any additional information.
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
— One beep indicates successful completion of POST.
— More than one beep indicates that POST detected a problem. Error mes-
sages also appear during startup if POST detects a hardware-configuration
problem.
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
"Troubleshooting charts" on page 49 for more information.
Diagnostic programs and error messages
The system diagnostic programs are provided in ROM. These programs test the
major components of your server.
Light Path Diagnostics feature
Use the Light Path Diagnostics feature to identify system errors quickly.
47

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