Xerox Phaser 6110 User Manual page 38

Problem
Vertical lines
If black vertical streaks appear on the page:
• A imaging unit has probably been scratched.
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Remove the imaging unit and install a new one. See
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page 5.3.
If white vertical lines appear on the page:
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• Clean the inside of the printer. See "Cleaning the
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Inside of the Printer" on page 5.7. If you still have
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the same problems, replace the imaging unit with a
new one. See page 5.3.
Colour or
If the amount of background shading becomes
Black
unacceptable, the procedures below may fix the
background
problem.
• Change to lighter weight paper. See "Paper
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Specifications" on page 8.1.
• Check the printer's environment; very dry (low
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humidity) or high humidity (higher than 80% RH)
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conditions can increase the amount of background
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shading.
• Remove one of the old toner cartridges and install a
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new one.
Toner smear
• Clean the inside of the printer. See "Cleaning the
Inside of the Printer" on page 5.7
• Check the paper type and quality. See "Paper
Specifications" on page 8.1.
• Remove the imaging unit and install a new one. See
"Replacing the Imaging Unit" on page 5.4.
Vertical
If marks repeatedly appear on the printed side of the
repetitive
page at even intervals:
defects
• Clean the inside of the printer. See "Cleaning the
Inside of the Printer" on page 5.7. After cleaning
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the inside of the printer, if you still have the same
problems, install a new toner cartridge of the
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problem colour. See "Replacing Toner Cartridges"
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on page 5.3.
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• Parts of the printer may have toner on them. If the
AaBbCc defects occur on the back of the page, the problem
will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a
service representative.
Solution
Solving Problems
Problem
Background
Background scatter results from bits of toner
scatter
distributed on the printed page.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages of
paper until necessary so that the paper does not
A
absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the reverse
side. Printing on seams can cause problems.
• If background scatter covers the entire surface area
of a printed page, adjust the print resolution
through your software application or via the printer
properties window.
Misformed
• If characters are improperly formed and producing
characters
hollowed images, the paper stock may be too slick.
Try a different paper. See "Paper Specifications" on
page 8.1.
• If characters are improperly formed and producing
a wavy effect, the printer may need service. Verify
that it also occurs on a demo page. See page 2.7.
For service, contact a service representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See "Paper
Specifications" on page 8.1.
• Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and high humidity can cause paper
curl. See "Paper Specifications" on page 8.1.
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or
• Ensure that the paper is loaded properly.
creases
• Check the paper type and quality. See "Paper
Specifications" on page 8.1.
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
6.6
Solution