6–8
T R O U B L E S H O O T I N G
Table 6–1: Error Messages (continued)
Error Code and
Message Displayed
H1–HARD DISK
ERROR
H2–HARD DISK
CONTROLLER ERROR
H3–HARD DISK IS
FULL
JA–REPLACE OIL KIT
J1–ADD YELLOW
TONER
J2–ADD MAGENTA
TONER
The printer is unable to
find the hard disk.
The printer hard disk is
full.
The printer is out of fuser
oil.
The Yellow Toner level is
low.
The Magenta Toner level
is low.
*
If recently refilled and the message remains, toner may be blocking the
opening. Tap the toner hopper lightly.
Explanation
Switch the power off and
then switch it on again.
Switch the power off and
then switch it on again.
Remove fonts or resources
from the hard disk using
CentreWare DP.
Open the Front Cover and
the Fuser Cover. Install a
new Fuser Oil Kit. Close
the covers.
Open the Top Rear Cover
and refill the Yellow
Toner. Close the cover.
Open the Top Rear Cover
and refill the Magenta
Toner. Close the cover.
Actions to Take
*
*