Hitron CDA3-35 User Manual page 40

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Problem:
I Cannot Access the CDA3-35 or the Internet
1
Ensure that you are using the correct IP address for the CDA3-35.
2
Check your network's hardware connections, and that the CDA3-35's LEDs
display correctly (see
3
Make sure that your computer is on the same subnet as the CDA3-35; see
Status and LAN LEDs light up as soon as there is activity on the port IP Address
Setup.
on page 15.
4
If the above steps do not work, you need to reset the CDA3-35. All user-
configured data is lost, and the CDA3-35 is returned to its default settings. If the
problem persists, contact your vendor.
Problem:
I Cannot Access the Internet and the DS and US LEDs
Keep Blinking
Your service provider may have disabled your Internet access; check the Status >
System Info screen's Network Access field (see
page
27
).
40
40
Version 1.0, 05/2015. Copyright
Version 1.0, 05/2015. Copyright
LEDs
on page 13).
The System Information Screen
CDA3-35 User's Guide
2012 Hitron Technologies
2015 Hitron Technologies
TROUBLESHOOTING
The
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