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Nortel Secure Router 8000 Series Routine Maintenance

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Nortel Secure Router 8000 Series
Routine Maintenance
Release:
Document Revision:
www.nortel.com
NN46240-510
5.3
01.02
324567-A Rev02

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Summary of Contents for Nortel Secure Router 8000 Series

  • Page 1 Nortel Secure Router 8000 Series Routine Maintenance Release: Document Revision: 01.02 www.nortel.com NN46240-510 324567-A Rev02...
  • Page 2 While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

  • Page 3: Table Of Contents

    Nortel Secure Router 8000 Series Routine Maintenance Contents About this document ........................1 1 Overview of routine maintenance ..................1-1 1.1 Introduction ..............................1-2 1.2 Maintenance rules............................1-2 1.3 Classifications of routine maintenance......................1-3 1.3.1 Daily routine maintenance.........................1-3 1.3.2 Periodic routine maintenance ......................1-4 1.4 Records of routine maintenance ........................1-4 2 Routine maintenance items......................2-1...
  • Page 4 Nortel Secure Router 8000 Series Routine Maintenance 2.6.2 Deployment of the services ......................2-12 2.7 Yearly maintenance items..........................2-14 2.7.1 Environment of the equipment room....................2-14 2.7.2 Environment inside the cabinet .......................2-15 2.7.3 Yearly tour check organization ......................2-15 3 Maintenance guidelines......................3-1 3.1 Dustproof maintenance of the device ......................3-2 3.1.1 Cleaning the air filter.........................3-2...
  • Page 5 Nortel Secure Router 8000 Series Routine Maintenance Figures Figure 3-1 Location of the air filter ........................3-2 Figure 3-2 Removing the air filter ........................3-3 Figure 3-3 The location of the fan frame ......................3-3 Figure 3-4 Removing the fan module .......................3-4 Nortel Networks Inc.
  • Page 7 Nortel Secure Router 8000 Series Routine Maintenance Tables Table 2-1 Routine maintenance items .......................2-2 Table 2-2 Daily maintenance of environment of the equipment room..............2-3 Table 2-3 Daily check of temperature and voltage of the boards..............2-4 Table 2-4 Daily check of log and alarm ......................2-4 Table 2-5 Daily maintenance of the device.......................2-4...
  • Page 8 Nortel Secure Router 8000 Series Routine Maintenance Contents About this document ........................1 Nortel Networks Inc. Issue 5.3 ( 19 May 2009...

  • Page 10: About This Document

    Routine Maintenance About this document About this document Purpose This document describes maintenance guidelines of the Secure Router 8000 Series routers. The content includes routine maintenance, dustproof maintenance of the device, backup and restoration, and grounding system maintenance. Related versions The following table lists the product versions related to this document.
  • Page 11 Nortel Secure Router 8000 Series About this document Routine Maintenance Chapter Content 3 Maintenance Guidelines Describes dustproof maintenance of the device, backup and restoration. Appendix A Routine This chapter describes the forms for routine maintenance. Maintenance Records Appendix B Operations...
  • Page 12 Nortel Secure Router 8000 Series Routine Maintenance About this document Convention Description Boldface Names of files, directories, folders, and users are in boldface. For example, log in as user root. Italic Book titles are in italics. Courier New Terminal display is in Courier New.
  • Page 13 Nortel Secure Router 8000 Series About this document Routine Maintenance Format Description Key 1+Key 2 Press the keys concurrently. For example, pressing Ctrl+Alt+A means the three keys should be pressed concurrently. Key 1, Key 2 Press the keys in turn. For example, pressing Alt, A means the two keys should be pressed in turn.
  • Page 14 Nortel Secure Router 8000 Series Routine Maintenance Contents 1 Overview of routine maintenance ..................1-1 1.1 Introduction ..............................1-2 1.2 Maintenance rules ............................1-2 1.3 Classifications of routine maintenance......................1-3 1.3.1 Daily routine maintenance ........................1-3 1.3.2 Periodic routine maintenance.......................1-4 1.4 Records of routine maintenance ........................1-4 2 Routine maintenance items......................2-1...
  • Page 15 Nortel Secure Router 8000 Series Routine Maintenance 2.7.1 Environment of the equipment room ....................2-14 2.7.2 Environment inside the cabinet......................2-15 2.7.3 Yearly tour check organization......................2-15 3 Maintenance guidelines......................3-1 3.1 Dustproof maintenance of the device ......................3-2 3.1.1 Cleaning the air filter ...........................3-2 3.1.2 Removing dust from the fan frame ......................3-3...
  • Page 16 Nortel Secure Router 8000 Series Routine Maintenance Figures Figure 3-1 Location of the air filter ........................3-2 Figure 3-2 Removing the air filter........................3-3 Figure 3-3 The location of the fan frame......................3-3 Figure 3-4 Removing the fan module.........................3-4 Issue 5.3 ( Nortel Networks Inc.
  • Page 18 Nortel Secure Router 8000 Series Routine Maintenance Tables Table 2-1 Routine maintenance items.........................2-2 Table 2-2 Daily maintenance of environment of the equipment room ...............2-3 Table 2-3 Daily check of temperature and voltage of the boards ...............2-4 Table 2-4 Daily check of log and alarm......................2-4 Table 2-5 Daily maintenance of the device......................2-4...

  • Page 20: Overview Of Routine Maintenance

    Nortel Secure Router 8000 Series Routine Maintenance 1 Overview of routine maintenance Overview of routine maintenance About this chapter he following tab le shows the con tents of this chapter. Section Description 1.1 Introduction This section describes the occasion, purpose, and significance of the routine maintenance.

  • Page 21: Introduction

    It is essential for the long-term secure and stable running of the device. This manual elaborates only on how to maintain the device through the command line. When maintaining the device through Nortel network management system (NMS), refer to the relevant manual. 1.2 Maintenance rules...

  • Page 22: Classifications Of Routine Maintenance

    Carry out a check periodically and maintain records mentioned in this manual Detailed records about the problem Maintain detailed records of the initial information on the problem and contact Nortel Customer Service Center or the local Nortel office on time...

  • Page 23: Periodic Routine Maintenance

    During maintenance, record the check results for future reference. For faults found during maintenance, remove them according to the procedures described in the Nortel Secure Router 8000 Series Troubleshooting. If you cannot perform the procedures, contact the local Nortel office for technical assistance.

  • Page 24: Routine Maintenance Items

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items Routine maintenance items About this chapter he following table shows th e con tents of this chapter. Section Description 2.1 Introduction to routine This section de scribes the items for the routine maintenance items maintenance according to the maintenance periods.

  • Page 25: Introduction To Routine Maintenance Items

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance 2.1 Introduction to routine maintenance items The Secure Router 8000 does provide installation tools, meters, and related instruments. You must calibrate meters before using them. The stable running of the Secure Router 8000 depends on the comprehensive network plan as well as routine maintenance and monitoring.

  • Page 26: Daily Maintenance Items

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items Maintenance Maintenance item period Quarterly Environment inside the cabinet User and security management Basic Configurations of the device Half yearly Interface configuration Deployment of the services Yearly Environment of the equipment room...

  • Page 27: Temperature And Voltage Of The Boards

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance Item Action Remarks The relative humidity for the Humidity Observe the hygrometer long-term working environment is in and record it range from 5% to 85% while that of the short-term one is from 0% to 95%.

  • Page 28: Deployment Of The Services

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items Item Action Remarks Running Run the display device The Online and Status fields are, status of a command respectively, Present and Normal. board Status of the Run the display device The status of the power module is Normal.

  • Page 29: Weekly Maintenance Items

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance Item Action Remarks There is a default route in the routing Routing Run the display ip table. information routing-table command. Compare the routing The routing information on a device has information with that little change.

  • Page 30: User And Security Management

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items 2.3.2 User and security management Table 2-8 Weekly check of user and security management Ensure the following conditions are met: Item Action Remarks You must configure a super password to...

  • Page 31: Operation Of The Device

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance Item Action Remarks IP interface Run the display ip Check the information about the IP address information interface brief command of an interface. The output includes the IP address, the physical status of the interface, the status of the protocol and interface description.

  • Page 32: Environment Of The Equipment Room

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items 2.4.1 Environment of the equipment room Table 2-11 Monthly maintenance of environment of the equipment room Ensure the following conditions are met: Item Action Remarks You keep them clean and tidy.

  • Page 33: Quarterly Maintenance Items

    To ensure heat dissipation and ventilation of the system, and prevent the air filter from being covered by dust, clean the air filter periodically. Nortel recommends to clean the system at least every three months. Table 2-14 Quarterly maintenance of environment inside the cabinet...

  • Page 34: User And Security Management

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items Item Action Remarks The frame vent is not covered by dust Heat dissipation Observe heat dissipation of and heat dissipation of the device is of frame the frame not affected.

  • Page 35: Interface Configuration

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance 2.6.1 Interface configuration Table 2-17 Half yearly check of interface configuration Ensure the following conditions are met: Item Action Remarks When two routers are directly connected Interface Run the display...
  • Page 36 Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items Item Action Remarks BGP route Run the display Use only the import-route command to advertisement current-configuration advertise the VPN route rather than IP route. configuration bgp Carry out route aggregation manually using...

  • Page 37: Yearly Maintenance Items

    Nortel Secure Router 8000 Series 2 Routine maintenance items Routine Maintenance Item Action Remarks ISIS Run the display The cost-style is wide-compatible. wide-metric current-configuration configuration isis command ISIS address Run the display The network entity address is not more than current-configuration one.

  • Page 38: Environment Inside The Cabinet

    Nortel Secure Router 8000 Series Routine Maintenance 2 Routine maintenance items 2.7.2 Environment inside the cabinet Table 2-20 Yearly maintenance of environment inside the cabinet Ensure the following conditions are met: Item Action Remarks All fan frames are dust free.

  • Page 40: Maintenance Guidelines

    Nortel Secure Router 8000 Series Routine Maintenance 3 Maintenance guidelines Maintenance guidelines About this chapter he following table shows the co tents of this chapter. Section Description 3.1 Dustproof maintenance of This section describes how to remove dusts from the the device device.

  • Page 41: Dustproof Maintenance Of The Device

    Clean the air filter regularly to ensure the system dissipation and ventilation and to prevent the ail filter from being covered by the dust. Nortel recommends cleaning the air filter at least once per quarter and more frequently for those in a weak dustproof environment.

  • Page 42: Removing Dust From The Fan Frame

    Nortel Secure Router 8000 Series Routine Maintenance 3 Maintenance guidelines Figure 3-2 Removing the air filter Step 2 Clean the air filter. The Secure Router 8000 uses a sponge air filter that requires dry-cleaning. Flap the air filter to remove the dust.

  • Page 43: Removing Dust From Boards

    Nortel Secure Router 8000 Series 3 Maintenance guidelines Routine Maintenance Step 1 Clean the spare fan frame. Clean the fan, controlling circuit board and other parts of the spare fan frame with clean cotton pledget, antistatic soft brush and vacuum cleaner. Ensure there is no dust on the fan frame after cleaning.

  • Page 44: Removing Dust From Optical Interfaces And Connectors

    Nortel Secure Router 8000 Series Routine Maintenance 3 Maintenance guidelines Clean the board when the system traffic volume is low, such as between 2:00 a.m. – 4:00 a.m. During the running of the device, dust accumulates on the boards due to cross ventilation in the process of heat dissipation.
  • Page 45 Step 1 Pull out an interface board. Before pulling out an interface board, remove the fibers that are inserted to the boards. Nortel recommends for you to perform this step under the guidance of Nortel engineers to avoid damage to the boards.

  • Page 46: Backup And Restoration

    Nortel Secure Router 8000 Series Routine Maintenance 3 Maintenance guidelines Loopback test on optical interfaces When you conduct a loopback test on the optical interface with the tail fiber, add an attenuator Prevent the optical module from overload due to received high optical power...
  • Page 47 Nortel Secure Router 8000 Series 3 Maintenance guidelines Routine Maintenance <Nortel> tftp 10.110.24.209 put vrpcfg.zip Transfer file in binary mode. Now begin to copy file to remote tftp server, please wait for a while... \ TFTP: 1503 bytes sent in 1 second.

  • Page 48: Restoring The Configuration Files

    Nortel Secure Router 8000 Series Routine Maintenance 3 Maintenance guidelines 3.2.2 Restoring the configuration files You can restore the configuration files through the following ways. After restoring the configuration files, reset the router to make the configuration files take effect.
  • Page 49 Nortel Secure Router 8000 Series Routine Maintenance Contents A Routine maintenance records ....................A-1 A.1 Daily maintenance record..........................A-1 A.2 Weekly maintenance record.........................A-4 A.3 Monthly maintenance record........................A-6 A.4 Quarterly maintenance record ........................A-7 A.5 Half Yearly maintenance record ........................A-8 A.6 Yearly maintenance record ........................A-10 A.7 Problem Record............................
  • Page 51 Nortel Secure Router 8000 Series Routine Maintenance Tables Table B-1 Hardware operations involving risks ....................B-1 Table B-2 Command executions involving risks ....................B-3 Table C-1 Commonly used commands for maintenance ................... C-1 Nortel Networks Inc. Issue 5.3 ( 19 May 2009...

  • Page 53: A Routine Maintenance Records

    Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records Routine maintenance records A.1 Daily maintenance record ite Name: Date: (DD) ime o f Maintenance: Checker: Maintenance Maintenance Check results escription type item Environment of th Temperature Normal Abnormal...
  • Page 54 Nortel Secure Router 8000 Series A Routine maintenance records Routine Maintenance Maintenance Maintenance Check results Description type item Deployment of the Status of OSPF Normal Abnormal services neighbor Status of IS-IS Normal Abnormal neighbor Status of BGP Normal Abnormal peer relations...
  • Page 55 Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records Maintenance Maintenance Check results Description type item Approved by Nortel Networks Inc. Issue 5.3 ( 19 May 2009...

  • Page 56: Weekly Maintenance Record

    Nortel Secure Router 8000 Series A Routine maintenance records Routine Maintenance A.2 Weekly maintenance record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Maintenance Maintenance Check results Description type item Basic Configuration Normal Abnormal configurations of files the system...
  • Page 57 Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records Maintenance Maintenance Check results Description type item Startup files of the Normal Abnormal active/standby board Configuration Normal Abnormal files of the active/standby board FTP network Normal Abnormal service port...

  • Page 58: Monthly Maintenance Record

    Nortel Secure Router 8000 Series A Routine maintenance records Routine Maintenance A.3 Monthly maintenance record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Maintenance Maintenance Check results Description type item Environment of the Cleanness and Normal Abnormal equipment room...

  • Page 59: Quarterly Maintenance Record

    Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records A.4 Quarterly maintenance record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Maintenance Maintenance Check results Description type item Environment inside Cable layout Normal Abnormal the cabinet...

  • Page 60: Half Yearly Maintenance Record

    Nortel Secure Router 8000 Series A Routine maintenance records Routine Maintenance A.5 Half Yearly maintenance record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Maintenance Maintenance Check results Description type item Interface Interface clock Normal Abnormal configuration Ethernet interface...
  • Page 61 Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records Maintenance Maintenance Check results Description type item MBGP peer Normal Abnormal connection Unresolved problems Nortel Networks Inc. Issue 5.3 ( 19 May 2009...

  • Page 62: Yearly Maintenance Record

    Nortel Secure Router 8000 Series A Routine maintenance records Routine Maintenance A.6 Yearly maintenance record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Maintenance Maintenance Check results Description type item Environment of the Fire fighting Normal Abnormal equipment room...

  • Page 63: Problem Record

    Nortel Secure Router 8000 Series Routine Maintenance A Routine maintenance records A.7 Problem Record Site Name: Date: (YYYY) (MM) (DD) Time of Maintenance: Checker: Description Results Nortel Networks Inc. Issue 5.3 ( A-11 19 May 2009...

  • Page 65: B Operations Involving Risks

    Nortel Secure Router 8000 Series Routine Maintenance B Operations Involving Risks Operations Involving Risks B.1 Hardware Operations Involving Risks The op erati ons list ed below hav e to be perform ed with caution. le B-1 Hard ware ope rations involving risk...

  • Page 66: Command Executions Involving Risks

    Nortel Secure Router 8000 Series B Operations Involving Risks Routine Maintenance Item Sub-item Aftereffects that may be caused by maloperation Electrostatic on human body does great harm Inserting and removing to electrical parts on the board. boards without wearing antistatic wrist strap are...

  • Page 67: Table B-2 Command Executions Involving Risks

    Nortel Secure Router 8000 Series Routine Maintenance B Operations Involving Risks Table B-2 Command executions involving risks Classification Command Function Aftereffect that may be caused by maloperation Reboot reboot Rebooting the This command can be used system only in the case of office...

  • Page 69: C Commonly Used Commands For Maintenance

    Nortel Secure Router 8000 Series Routine Maintenance C Commonly Used Commands for Maintenance Commonly Used Commands for Maintenance able C-1 show s the commonly used commands f or maintena nce. able C-1 Commonly used commands for maintena Command Function dir [ /all ] [ filename ]...
  • Page 70 Nortel Secure Router 8000 Series C Commonly Used Commands for Maintenance Routine Maintenance Command Function display ip interface brief [ interface-type Displays IP-related brief information of [ interface-number ] ] interface such as the IP address, status of the physical link and protocol, and th description of the interface.
  • Page 71 Nortel Secure Router 8000 Series Routine Maintenance D Acronyms and Abbreviations Acronyms and Abbreviations Border Gateway Protocol Classless Inter-Domain Routing File Transfer Protocol Internal BGP IGMP Internet Group Management Protocol ternet Protocol Intermediate System-Intermediate System abel Distribution Protocol Label Switching Router...
  • Page 72 Nortel Secure Router 8000 Series D Acronyms and Abbreviations Routine Maintenance Network Time Protocol Open Shortest Path First rotocol Independent Multicast Protocol Independent Multicast Sparse Mode M-SM ynchronous Digital Hierarchy Synchronous Optical Network Trivial File Transfer Protocol irtual Private Network Nortel Networks Inc.
  • Page 73 Nortel Secure Router 8000 Series Routine Maintenance Contents Index ..............................i-1 Nortel Networks Inc. Issue 5.3 (19 January 2009)
  • Page 75 Nortel Secure Router 8000 Series Routine Maintenance Index Index daily maintenance, 2-4 monthly maintenance, 2-9 weekly maintenance, 2-8 air filter cleaning, 3-2 optical interfaces and connectors cleaning, 3-5 backup removing dust back up the configuration files, 3-7 boards, 3-4 boards...
  • Page 76 While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

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