Related Manuals for Whirlpool JOB AID GC1SHAXM
Summary of Contents for Whirlpool JOB AID GC1SHAXM
- Page 1 R-102 CONSUMER CARE TECHNICAL EDUCATION GROUP PRESENTS 2003 69˝ HIGH COUNTER-DEPTH SIDE-BY-SIDE REFRIGERATOR Model GC1SHAXM JOB AID Part No. 8178551...
- Page 2 This Whirlpool Job Aid, “2003 69˝ High Counter-Depth Side-By-Side Refrigerator” (Part No. 8178551), provides the technician with information on the installation, operation, and service of the 2003 69˝ High Counter-Depth Side-By-Side Refrigerator. For specific information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet” provided with the re- frigerator.
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Page 3: Table Of Contents
GENERAL ... 1-1 Refrigerator Safety ... 1-1 Model & Serial Number Designations ... 1-2 Model & Serial Number Label And Tech Sheet Locations ... 1-3 INSTALLATION INFORMATION ... 2-1 Cutout Dimensions ... 2-1 Door Removal ... 2-2 Water Hookup ... 2-6 THEORY OF OPERATION ... - Page 4 COMPONENT TESTING ... 5-1 Component Testing Chart ... 5-1 DIAGNOSTICS & TROUBLESHOOTING ... 6-1 User Interface Failure Feedback ... 6-3 Troubleshooting Chart ... 6-5 Electronic Control Board Pin Locations ... 6-8 User Interface Board Pin Locations ... 6-9 Thermistor Resistance/Temperature Chart ... 6-9 WIRING DIAGRAM &...
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Page 5: General
REFRIGERATOR SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER”... -
Page 6: Model & Serial Number Designations
MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER PRODUCT GROUP G = Whirlpool Gold PRODUCT IDENTIFICATION C = Counter Depth (24˝ Deep) CAPACITY / CUBIC FOOT SIZE 1 = 11 or 21 MODEL SERIES / SHELVES S = Shelf Variation... -
Page 7: Model & Serial Number Label And Tech Sheet Locations
MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number label and Tech Sheet locations are shown below. Model & Serial Number Label Location Tech Sheet Location (On Lower Right Side Of Refrigerator Liner) (Behind Grille) - Page 8 — NOTES —...
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Page 9: Installation Information
INSTALLATION INFORMATION CUTOUT DIMENSIONS 36" (91.5 cm) " " (34 cm) (42 cm) 69" (175.0 cm) " " (32 cm) (51.5 cm) 2" 2" (5.1cm) (5.1 cm) " " (6.4 cm) (23.5 cm) -
Page 10: Door Removal
TOOLS REQUIRED 1/2ʺ & 5/16ʺ Hex-Head Socket Wrenches Flat-Blade Screwdriver #1 & #2 Phillips Screwdrivers BEFORE YOU BEGIN Turn the refrigerator control OFF. Unplug the refrigerator or disconnect power. Remove the food and any adjustable door or utility bins from the doors. HANDLE REMOVAL (OPTIONAL) Using a Phillips screwdriver, remove the screws located on the inside of each door... -
Page 11: Door Closing And Alignment
Top Left Hinge Water Dispenser Tubing Connection 1. Red Outer Ring Level Rear Leveling 1. Rear roller leveling screw Door Removal Handle Removal (Optional) Door Closing and Alignment Door Alignment Top Right Hinge Bottom Hinge 1. Do Not Remove Screws Base Grille 1. -
Page 12: Door Closing
DOOR AND HINGE REPLACEMENT If removed, replace both bottom hinges and tighten the screws. Carefully feed the dispenser tubing through the bottom left hinge before replacing the freezer door on the hinge. NOTE: Provide additional support for the doors while the top hinges are being replaced. Do not depend on the door magnets to hold the doors in place while you are working. - Page 13 Top Left Hinge Water Dispenser Tubing Connection 1. Red Outer Ring Level Rear Leveling 1. Rear roller leveling screw Door Removal Handle Removal (Optional) Door Closing and Alignment Door Alignment Top Right Hinge Bottom Hinge 1. Do Not Remove Screws Base Grille 1.
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Page 14: Water Hookup
READ ALL DIRECTIONS COMPLETELY BEFORE YOU BEGIN. IMPORTANT: In order to prevent possible leakage resulting in property damage, be sure: If you are operating the refrigerator before installing the water connection, turn the ice maker to the OFF position to prevent operation without water. -
Page 15: Theory Of Operation
THEORY OF OPERATION The design of the 69ʺ tall counter-depth side- by-side refrigerator is similar to freestanding side-by-side refrigerators. There are, however, some very unique and important differences. This section will review the operation of this product and explain those unique differences. OVERVIEW The control system consists of an electronic user interface, located on the ice and water... -
Page 16: User Interface
The user interface allows the customer to adjust the temperatures, choose what kind of ice to be dispensed, and monitor the remain- ing water filter capacity. There are also lockout modes for the temperature controls and the ice and water dispenser. The temperatures are only displayed in Fahrenheit. - Page 17 GROCERY SAVOR—Pressing this keypad places the refrigerator section into continuous cool-down mode for 6 hours. The temperature is regulated down to 33°F. After the 6 hour pe- riod, the control returns to the last refrigerator set temperature. Pressing the keypad a second time will terminate the GROCERY SAVOR mode.
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Page 18: Electronic Control Board
ELECTRONIC CONTROL BOARD The main electronic control board is located at the right rear of the unit compartment (fac- ing from the rear). The main electronic board communicates with the user interface. It also receives and reacts to feedback from other Temperature is regulated with the use of two thermistors that provide feedback to the main control board. -
Page 19: Defrost Operation
Defrost is controlled by the main control board, and incorporates the use of the “pulsed” de- frost. However, this defrost system is uniquely different than other Whirlpool electronic refrig- erators. • Defrost is initiated by a different set of criteria (listed below). -
Page 20: Fan Operation And Delay
FAN OPERATION AND DELAY Both the condenser and evaporator fan mo- tors operate on DC voltage. The control board supplies 115 volts AC to each motor, where it is converted to DC. EVAPORATOR FAN • Fan Start Delay—Fan is energized 3 minutes after the compressor starts. -
Page 21: In-Door Ice
IMPORTANT: The In-Door Ice (IDI) feature and function on this product is the same as on all other IDI refrigerators. Although physically interchangeable with other IDI electronic controls, these control boards are unique to this product and will not function in other IDI product, nor will other IDI controls function in this product. - Page 22 — NOTES —...
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Page 23: Component Access
COMPONENT ACCESS This section instructs you on how to service components inside the 2003 69˝ High Counter-Depth Side-By-Side Refrigerator. The components and their locations are shown below. NOTE: Some of the components called out below are not serviced in this section. COMPONENT LOCATIONS Disconnect power before servicing. -
Page 24: Removing A Refrigerator Or Freezer Light Bulb
REMOVING A REFRIGERATOR OR FREEZER LIGHT BULB Unplug refrigerator or disconnect power. To remove the freezer light bulb: a) Unhook the four tabs from the light cover (located behind the in-door ice maker) and remove the cover. Freezer Light Cover b) Pull the light bulb out of the socket. -
Page 25: Removing The Defrost Bimetal
REMOVING THE DEFROST BIMETAL WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the food and shelves from the freezer compartment. -
Page 26: Removing The Refrigerator Thermistor Housing
REMOVING THE REFRIGERATOR THERMISTOR HOUSING WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the food and shelf that is in front of the refrigerator thermistor. -
Page 27: Removing The Water & Ice Dispenser Board Interface
REMOVING THE WATER & ICE DISPENSER BOARD INTERFACE WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Lift the overflow tray from the water and ice dispenser. - Page 28 Remove the three screws from the interface board cover and remove the cover. Board Interface Cover Screws IMPORTANT: Due to static electricity, always handle circuit boards by the edges to avoid damage to the circuitry. Remove the two screws from the interface board and remove the board from the housing.
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Page 29: Removing The Evaporator Tray
REMOVING THE EVAPORATOR TRAY WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. NOTE: The evaporator tray is not customer removable. Unplug refrigerator or disconnect power. Remove the two screws from the bottom grille and remove the grille. -
Page 30: Removing The Control Board
REMOVING THE CONTROL BOARD WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the six screws from the unit com- partment cover and remove the cover. -
Page 31: Removing The Water Valves
REMOVING THE WATER VALVES WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the six screws from the unit com- partment cover and remove the cover. -
Page 32: Removing The Condenser Fan Motor
REMOVING THE CONDENSER FAN MOTOR WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the six screws from the unit com- partment cover and remove the cover. -
Page 33: Removing The Compressor Terminal Box, The Relay & Overload And Run Capacitor
REMOVING THE COMPRESSOR TERMINAL BOX, THE RELAY & OVERLOAD AND RUN CAPACITOR WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Unplug refrigerator or disconnect power. Remove the six screws from the unit com- partment cover and remove the cover. - Page 34 To remove the relay and overload: a) Remove the terminal box from the compressor (see step 4 for the proce- dure). b) Pry the relay off the top two pins of the compressor. c) Pry the overload off the bottom pin of the compressor.
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Page 35: Component Testing
COMPONENT TESTING Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. The chart below lists all major electrical components and the procedure for checking them. All continuity/resistance checks should be done with harness connectors unplugged. COMPONENT TESTING CHART COMPONENT Compressor:... - Page 36 VOLTAGE AT COMPONENT COMPONENT Electronic Control Board User Interface Board Defrost Bimetal Thermofuse Defrost Heater Evaporator Fan Motor Condenser Fan Motor Ice Dispenser Motor RESISTANCE / WATTS 120 VAC 120 VAC Opens @ 45ºF±5º (7ºC±3º) 120 VAC Closes @ 19ºF±5º (–7ºC±3º) 120 VAC Opens @ 162ºF (72ºC) 120 VAC...
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Page 37: Diagnostics & Troubleshooting
Failure to do so can result in death or electrical shock. Diagnostics on this product are different than on other Whirlpool SxS refrigerators. Several error codes are available, however there is no “diagnostic mode” that can be “entered” on the electronic control to allow operation of each function separately. - Page 38 SUGGESTIONS ON DIAGNOSIS IMPORTANT: 1. Check harness connectors for good con- tact. 2. Before replacing any component verify, whenever possible, that the component has proper continuity or resistance values. There must be proper power to operate the component. Display Shows Error Codes •...
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Page 39: User Interface Failure Feedback
USER INTERFACE FAILURE FEEDBACK The User Interface can display several failure codes. The display will only show the code(s) for 10 minutes, then revert back to the set temperature(s). To access these codes again, disconnect power to the refrigerator for 10 seconds and then power it up again. It may take 3 minutes for the error code(s) to display. - Page 40 FAILURE POSSIBLE CAUSE Code “CF” blinking on the Communication failure between freezer display. main board and user interface. Over-temperature condition due 18ºF (–8ºC) or higher to power failure. temperature reading is blinking on the freezer display. TEST PROCEDURE—ACTION Verify the proper connections & circuits for RX and TX.
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Page 41: Troubleshooting Chart
TROUBLESHOOTING CHART The following table shows the various types of appliance faults: Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. PROBLEM No indicators or functions No power supply. on user interface. - Page 42 PROBLEM Ice maker not producing Loose connections. any ice. Ice maker failure. IR receiver relay failure. IR receiver and emitter optics failure. Evaporator fan motor Fan motor stuck. does not run. Control board may have initiated fan delay. Refrigerator or freezer light switches not closing fan circuit.
- Page 43 PROBLEM Will not defrost. Defrost heater. Defrost bimetal / thermofuse. Control board. Refrigerator too cold or Air door may be stuck or frozen too warm. open. User interface may be malfunc- tioning. POSSIBLE CAUSE Defrost can be initiated by disconnecting and reconnecting power.
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Page 44: Electronic Control Board Pin Locations
ELECTRONIC CONTROL BOARD PIN LOCATIONS 3 PIN CONNECTOR (Control Board) Pin 1 Line Pin 2 Compressor Command (Line) Pin 3 Neutral 6 PIN CONNECTOR (Control Board) Pin 1 Ice Maker Ice Valve Return (Line) Pin 2 Water Valve Feedback (Line) Pin 3 Condenser Fan Line (Line) Pin 4... -
Page 45: User Interface Board Pin Locations
USER INTERFACE BOARD PIN LOCATIONS 5 PIN CONNECTOR (User Interface) Pin 1 Neutral Pin 2 Dispenser Lamp Load (Neutral) Pin 3 Line Pin 4 DC Ice Motor Pin 5 DC Ice Motor THERMISTOR RESISTANCE / TEMPERATURE CHART Temperature * To accurately check a thermistor, place it in ice water for 60 seconds, then measure its resistance. 3 PIN CONNECTOR (User Interface) Pin 1 Pin 2... - Page 46 — NOTES — 6-10...
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Page 47: Wiring Diagram & Strip Circuits
WIRING DIAGRAM & STRIP CIRCUITS FZR Light RFG Light Switch Switch Compr. Plug WIRING DIAGRAM Air Door Thermofuse Defrost Heater Evap. Defrost Bimetal CONTROL BOARD Cond. Valve Disp. Valve Water Disp. Sw. User Interface DC Power Supply Disp. DC Ice Dispenser Motor 16 / 2 12 / 10... -
Page 48: Strip Circuits
COMPRESSOR Control Board CONDENSER FAN MOTOR Control Board 6 / 3 DEFROST Control Board Thermofuse 16 / 1 EVAPORATOR FAN / DELAY Control Board 16 / 1 STRIP CIRCUITS Compressor Overload START Condenser Fan Motor Defrost Defrost Heater S BL Evaporator Fan Motor PTC Relay... -
Page 49: Refrigerator Light
DAMPER (AIR DOOR MOTOR) Control Board 16 / 4 REFRIGERATOR LIGHT Control Board 16 / 5 FREEZER LIGHT Control Board 16 / 5 DISPENSER LIGHT Dispenser Light Control Board 16 / 2 Air Door Motor (Door Open) Air Door Feedback To Control Board Refrigerator Light Refrigerator... -
Page 50: Water Dispenser
WATER DISPENSER Control Board Dispenser Sw. 6 / 3 ICE DISPENSER Control Board Dispenser Sw. 16 / 2 NOTE: The ice dispenser motor rotates CW to dispense crushed ice, and reverses rotation CCW to dispense cubes. Reversing the DC voltage to the motor changes its rotation. - Page 51 IDI ICE MAKER Freezer Light Sw. 16 / 6 16 / 5 12 / 3 16 / 3 12 / 6 Control Board THERMISTORS Control Board Refrigerator Thermistor 4 / 1 4 / 3 4 / 2 4 / 4 POWER &...
- Page 52 — NOTES —...
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Page 53: Tech Tips
REMOVING THE ORIGINAL GASKET NOTE: Replacing the gasket requires trimming away only the soft part of the original foamed- in-place (FIP) gasket. Once the soft part of the FIP gasket is removed, a channel is exposed to install the service gasket. To remove the original door gasket: 1. - Page 54 INSTALLING THE SERVICE GASKET 1. Insert the service gasket into the rigid foam- ed gasket channel. Insert Gasket Into Rigid Channel In Foamed Gasket Channel FIP Gasket 2. Seat the service gasket securely into the rigid foamed gasket channel with a mal- let.
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Page 55: Product Specifications
PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...