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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance's complete model and serial numbers and the purchase date. [See
page 2.) This information is needed to respond to your request properly.
1. Before
calling
for assistance
. . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. lt could save you the cost of a service call.
PROBLEM
Nothlng will
operate
The oven will
not operate
POSSIBLE CAUSE
SOLUllON
The power cord is not plugged
Plug the power cord into a live circuit with
into a live circuit with proper
proper voltage. (See Installation Instruc-
voltage.
tions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
The Oven Selector is not turned
Turn the Oven Selector to the desired
to BAKE or BROIL
setting;.
The Oven Temperature Control
Turn the Oven Temperature Control Knob
Knob is not turned to a tempera-
to a temperature setting.
ture setting.
A delayed start time has been
Wait for the start time to be reached.
programmed.
The surface
unlts will not
operate
Control knob(s)
will not turn
SelfGleanIng
cycle will not
operate
A household fuse has blown or a
Replace househokf fuse or reset circuit
circuit breaker has tripped.
breaker.
The control knobs are not being
Push control knobs in before turning to a
set correctly.
setting.
You are not pushing in before
Push control knob(s) in before turning to a
turning.
setting.
The Oven Selector and Oven
Set both the Oven Selector and Oven
Temperature Control Knob are
Temperature Control Knob to CLEAN.
not set to CLEAN.
The range clock does not show
Reset clock to show the correct lime of
the correct time of day.
day. (See page 11.)
The Lock Lever is not in the
Move Lock Lever all the way to the right.
CLEAN position-all the way to
the right.
A delayed start time has been
Wait for the start time to be reached.
programmed.
. .
.
contrnueo on next page
35
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