7-36 Troubleshooting
Collection of Configuration Information
Collect information such as the hardware configuration and internal setting information of the NEC
Express5800/ft series.
IMPORTANT:
system has stalled, restart the system, and then start the work.
Click [Start] → [Settings] → [Control Panel].
1.
The [Control Panel] window appears.
2.
Double-click the [Administrative Tools] icon, and then the [Computer Management] icon.
The [Computer Management] window appears.
Click [System Tools] → [System Information].
3.
4.
Click [Save As System Information File...] in the [Action] menu.
5.
Enter the name of the target file in the [File name] box.
6.
Click [Save].
Collection of Diagnostic Information by Dr. Watson
Collect diagnostic information related to application errors by using Dr. Watson.
You can designate any destination to save diagnostic information.
For details, see help information. Click [Start] → [Run...], execute "drwtsn32.exe," and click
[Help] in the [Dr. Watson for Windows 2000] dialog box.
If a STOP error or system error has occurred or the