NEC Express5800/R320a-E4 User Manual
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NEC Express5800/R320a-E4 User Manual

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N8800-143F, EXP320L
NEC Express5800/R320a-E4
N8800-144F, EXP320M
NEC Express5800/R320a-M4
User's Guide (Setup)
5th Edition
9-2010
856-128383-101- E

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  • Page 1 N8800-143F, EXP320L NEC Express5800/R320a-E4 N8800-144F, EXP320M NEC Express5800/R320a-M4 User's Guide (Setup) 5th Edition 9-2010 856-128383-101- E...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.

  • Page 3: Safety Indications

    Keep this User's Guide handy for quick reference when necessary. Safety Indications To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
  • Page 4 Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke.
  • Page 5 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions. Be sure to provide earthing. Otherwise, an electric shock or fire may be caused. For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING”...
  • Page 6 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7 CE Statement Australia EMI: Warning: This is a Class A product. In domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Canada EMI: This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 8 Trademarks and Patents NEC EXPRESSBUILDER, NEC ESMPRO and DianaScope are registered trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation.
  • Page 9 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.

  • Page 10: Preface

    Preface Welcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to isolate instantaneously the failed parts to assure non-stop running;...

  • Page 11: About This User's Guide

    Something you need to make sure when using the server or software Helpful information, something useful to know TIPS: About our Web Service Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Global Site: http://www.nec.com/...

  • Page 12: Table Of Contents

    CHAPTER 3 ..................... 3-1 INSTALLING SERVER................3-1 INSTALLATION.......................3-2 Rack-mount Model ........................3-2 Installing the device to the rack (N8140-74/92/93/94/98/99) ............3-4 Unmounting the device from the rack (N8140-74/92/93/94/98/99) .......... 3-11 INSTALLING the Tower Conversion Kit (N8843-003)............3-12 Connect peripheral devices to NEC Express5800/ft series ..........3-18...
  • Page 13 Setting Dual Disk Configuration by RDR (Rapid Disk Resync) function .........4-62 Step 10: Create Volume....................4-73 Step 11: Set Network for NEC ESMPRO Agent............. 4-74 Step 12: Enable OS Boot Monitoring Function............... 4-76 Step 13: Make Settings for Failure Management ............4-77 Set Memory Dump (Debug Information) ..................4-77...
  • Page 14 Starting up Recovery Console .....................6-5 Updating the System........................6-9 Installing ft Server Control Software..................6-15 TROUBLESHOOTING ....................6-16 Problems with NEC EXPRESSBUILDER................6-16 Problems with Windows Setup ....................6-17 Problems with Express Setup ....................6-19 Problems with NEC ESMPRO Setup ..................6-21 Problems with System Repair....................6-22 APPENDIX A....................A-1...

  • Page 15: Chapter 1

    Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.

  • Page 16: Notes For Safe Handling

    1-2 Before Using NOTES FOR SAFE HANDLING The following section describes necessary information to use the product properly and safely. Warning Label Warning label is placed in the certain part of the system so that the user stays alert to possible risks. Do not remove or damage the label.

  • Page 17: Precautions For Safety

    NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
  • Page 18 1-4 Before Using Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
  • Page 19 Before Using 1-5 CAUTION Do not use other than 3-prong plug outlet. This equipment encloses a power cord with 3-prong plug that has the third pin (an earth pin). This plug can be used only on the outlet for the 3-prong. There is a risk of an electric shock if you use other type of outlet.
  • Page 20 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use an inappropriate cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
  • Page 21 Before Using 1-7 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the optical disk drive.
  • Page 22 1-8 Before Using CAUTION High temperature Immediately after powering off the system, system components such as hard disk drive may be very hot. Wait for the server to cool down completely before adding/removing components. Make sure to complete installation. Firmly install all power cords, interface cables and/or boards. An incompletely installed component may cause a contact failure, resulting in fire and/or smoke.
  • Page 23 Before Using 1-9 Rack-mount Model (R320a-E4/R320a-M4) WARNING Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
  • Page 24 1-10 Before Using CAUTION Be careful not to hurt your fingers. Exercise great care not to hurt your fingers on the rail when you mount/dismount the server into/from the rack. Do not attempt to install the server yourself. Transport and install the rack with three and more people. Doing so with two or less people could cause the falling of the rack and damaging the surroundings.

  • Page 25: Unpackaging

    Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is shipped with the operating system.

  • Page 26: Transporting Device

    1-12 Before Using Transporting Device This unit and options use lithium-metal battery or lithium-ion battery. Contact your local reseller for transporting the unit by air or shipping since the regulation is applied to air and maritime transportation of lithium battery...

  • Page 27: Chapter 2

    Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.

  • Page 28: Installing Windows Server 2008/Windows Server 2003

    2-2 About Operating System INSTALLING Windows Server 2008/Windows Server 2003 For installing an operating system on NEC Express5800/ft series, refer to the below description. IMPORTANT: The NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it.
  • Page 29 Drivers and services for achieving duplicated operation NEC ESMPRO Agent The Express Setup program is exclusively used for the NEC Express5800/ft series. To execute the setup program, simply select the item [Express Setup] from the menu displayed when starting the system through the provided “NEC EXPRESSBUILDER.”...
  • Page 30 2-4 About Operating System (This page is intentionally left blank.)

  • Page 31: Chapter 3

    Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express5800/ft series ready for use, and how to connect peripherals.

  • Page 32: Installation

    INSTALLATION This section describes installation of NEC Express5800/ft series. Rack-mount Model You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards. IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it.
  • Page 33 Do not leave more than one device pulled out from the rack. Do not install excessive wiring. Do not install NEC Express5800/ft series in such places as listed below. If you locate racks or install the server in such places, the server may malfunction.

  • Page 34: Installing The Device To The Rack (N8140-74/92/93/94/98/99)

    When the operating temperatures of NEC Express5800/ft series (10 to 35°C) are exceeded, there is a risk of malfunction. You must take adequate precautions and measures for airflow inside the rack as well as in the room so that the internal temperature can be kept within this range during operation.
  • Page 35 Installing Server 3-5 Checking the place to install ● Imprinted mark (2 imprinted Decide the place (height) to install. marks for 5Us) To keep balance, install it as low as you can on the rack. To install the rack, the height for 4U is (the height Places to install required.
  • Page 36 3-6 Installing Server 1. If the rack has front and rear doors, read the instruction that comes with the rack, and open them. 2. Install the brackets from the rear side of the rack. Install the brackets with its flat side facing inside.
  • Page 37 Installing Server 3-7 3. Fix the core nuts to the front side of the rack. Attach them symmetrically (total: 4 core nuts). Core nuts (top of device) Bottom of device Core nuts Fix a core nut from inside of the rack. Hook either of the clips of the core nut to a square hole of the rack, and hook the other clip to a hole by a flat-blade...
  • Page 38 3-8 Installing Server 6. Remove the system Backplane from the 4U chassis. system backplane screws 7. Insert the 4U chassis from the front side of the rack. plate screws 8. Tentatively fasten the plate screws attached to the device to the 4 places at the top and the bottom on front, and back sides (total: 8) from the rear.
  • Page 39 Installing Server 3-9 10. Fasten tightly the 4 round screws on the back side and the 8 plate screws on the side panels (which you fastened tentatively). Panhead screws on the side panels Plate screws on the side panels Plate screws on the side panels 11.
  • Page 40 3-10 Installing Server 14. Fasten the levers on the left and right sides with screws. 15. Fasten the screws on the left and right side. 16. Mount the CPU/IO module 1 in the same way.

  • Page 41: Unmounting The Device From The Rack (N8140-74/92/93/94/98/99)

    Installing Server 3-11 Unmounting the device from the rack (N8140-74/92/93/94/98/99) Follow the steps below and unmount the device from the rack. CAUTION Observe the following precautions to use the server safely. There is a risk of a burn, personal injury, or damage to physical assets. For details, see “Notes for Safe Handling“...

  • Page 42: Installing The Tower Conversion Kit (N8843-003)

    3-12 Installing Server INSTALLING the Tower Conversion Kit (N8843-003) This section describes how to install the rack-mount model of NEC Express5800/ft series without using the dedicated rack. IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it.
  • Page 43 Installing Server 3-13 Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where temperatures change widely (near a heater, air conditioner, or refrigerator). Place that is subject to intense vibration. Place where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide, or ozone) is generated, or a place that is close to chemicals or exposed to chemicals.
  • Page 44 3-14 Installing Server Steps to Install the Rack-mount Model to the Tower Conversion Kit Follow the procedure below to install the devices to the tower conversion kit. Open the front door of the tower conversion kit. If the door is locked, use the server-accessory key to unlock.
  • Page 45 Installing Server 3-15 Remove the AC lock bracket. Remove two CPU/IO modules from the 4U chassis. Remove the DVD drive unit from the 4U chassis. When the system is installed to TOWER CONVERSION KIT, HANDLE equipped in front of the system must have been removed. If you do not remove, you cannot close front bezel. Insert and securely tuck the 4U chassis from the front side of the tower conversion kit.
  • Page 46 3-16 Installing Server Fix the 4U chassis to the tower conversion kit with 4 plate screws. Top (toward the backside) Bottom (toward the backside) Install AC rock bracket and fasten the screws. Insert the DVD drive unit to the 4U chassis and fasten with screws.
  • Page 47 Installing Server 3-17 Close the levers on the top and the bottom and fix the CPU/IO module with the screws. Fix the CPU/IO module #1 to the 4U chassis with the same procedures.

  • Page 48: Connect Peripheral Devices To Nec Express5800/Ft Series

    To connect a third-party peripheral device or interface cable to the server, check with your sales agent to see if they are compatible with NEC Express5800/ft series. Some third-party devices may not be used with the server.
  • Page 49 Installing Server 3-19 IMPORTANT: Connection of optional devices In the case of standard configuration, you need to complete setup of the operating system before mounting optional PCI cards or hard disks that you purchased separately. If N8803-034 is mounted, be sure to connect cables to the FC array unit before going on to the next step.
  • Page 50 3-20 Installing Server Stopper Insert the power cords to the AC inlets of the power unit. Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole grounds provided or to an uninterruptible power supply (UPS). To use the functions of the server, you should connect the server to the UPS.

  • Page 51: Windows Setup

    Chapter 4 Windows Setup This chapter describes procedures such as configuring OS Boot Monitoring function, setting dual LAN configuration, and setting dual disk configuration.
  • Page 52 Installing Windows Server 2008/Windows Server 2003 Use NEC EXPRESSBUILDER to install/reinstall Windows Server 2008/Windows Server 2003. “Express Setup” is the setup program that is specific to NEC Express5800/ft series. NEC EXPRESSBUILDER DVD, a server accessory, runs this setup program. Express Setup enables automatic install of Windows Server 2008/Windows Server 2003 and other various utilities.

  • Page 53: Setup Flow

    SETUP FLOW This flow chart illustrates the flow of the setup Step 1 Start the OS reinstallation setup procedure procedures for the NEC Express5800/R320a-E4/M4. Step 2 Prepare the OS reinstallation setup Step 3 Disable OS Boot Monitoring Function Manual Setup...

  • Page 54: Step 1: Procedure To Install And Reinstall Os

    OS for reinstallation, you must back up the important data in the data partition first and then start “Express Setup.” Do not apply service packs to NEC Express5800/ft series based on your judgment. If you want to apply service packs, contact your sales agent for the latest application and apply service packs to NEC Express5800/ft series.
  • Page 55 Server Control Software UPDATE Disc (CD-ROM or DVD-ROM) This Disc is used to update ft Server Control Software; it may not be shipped with the equipment. (Not included if “NEC EXPRESSBUILDER” DVD contains the latest version of software programs at the time of shipment.) Microsoft®...

  • Page 56: Size Of The Partition To Be Created

    4-6 Windows Setup Size of the Partition to be Created For Windows Server 2008: The required minimum size of a partition to install the system is obtainable from the following formula: Size required for installation + paging file size + dump file size + application size Size required for installation = 11,600MB (Windows Server 2008) 12,300MB (Windows Server 2008 x64 with...
  • Page 57 Windows Setup 4-7 IMPORTANT: The above paging file size is necessary for collecting the debug information (memory dump). If a value smaller than the “Recommended” one is set for the initial size of the paging file, correct debug information (memory dump) may not be collected. The maximum paging file size is 4095MB in a partition.

  • Page 58: Step 2: Prepare For Express Setup

    Before starting Express Setup, be sure to do the following. You can set up properly only when you make those preparations. 2-1: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: Prepare NEC Express5800/ft series. •...
  • Page 59 Windows Setup 4-9 As for physical format, refer to “SAS BIOS – SAS Configuration Utility –” in Chapter 4, “System Configuration” in the separate volume of the User’s Guide, and perform Format Disk with Disk Utilities. For how to configure the settings, see “System BIOS – SETUP –” in Chapter 4 “System Configuration”...
  • Page 60 Execute the operation to be taken when AC power supply is turned off. When the AC power is off (The power cord is not plugged into the outlet) Connect the power cords to NEC Express5800/ft series in the following order: Connect the power cord to the AC inlet A connector.

  • Page 61: Step 3: Disable Os Boot Monitoring Function

    For details of operations for BIOS Setup Utility and parameters, see the separate volume of User’s Guide. Procedure for Changing BIOS settings Turn on the display and the peripheral equipment connected to the NEC Express5800/ft series. CHECK: If the power cords are connected to a power controller like a UPS, make sure that it is powered on.
  • Page 62 After a while, the “NEC” logo will appear on the screen. While the “NEC” logo is displayed on the screen, NEC Express5800/ft series performs a power-on self test (POST) to check itself. For details, see the separate volume of User’s Guide.
  • Page 63 Windows Setup 4-13 When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to boot from Network” is displayed on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. Example:...
  • Page 64 4-14 Windows Setup Move the cursor onto “Server” and select “Server.” The Server menu will be displayed: Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears:...
  • Page 65 Windows Setup 4-15 Move the cursor onto “OS Boot Monitoring” and press Enter. Parameters will be displayed. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for OS Boot Monitoring will be changed to “Disabled.” IMPORTANT: If you physically format the HDD, change [Option ROM Scan Monitoring] as [Disabled]...
  • Page 66 4-16 Windows Setup Press the Esc key to go back to the Server menu, and then move the cursor and select “Exit” to display the Exit menu. Move the cursor onto “Exit Saving Changes” and press Enter. The confirmation window will appear. Setup Confirmation Save configuration changes and exit now? [Yes]...

  • Page 67: Step 4A : Start Express Setup

    Step 4A : Start Express Setup Set up with the Express Setup functions of NEC EXPRESSBUILDER. “Express Setup” is a setup method for NEC Express5800 series that allows configuration of hardware internal parameters and status and installation of OS (Windows Server 2008/Windows Server 2003) and various utilities in seamless manners by using “NEC EXPRESSBUILDER”...

  • Page 68: Flow Of Setup Procedures

    4-18 Windows Setup Flow of Setup Procedures The following flow chart illustrates the setup procedures for Express Setup. Loading parameters (Step 2) Skip Next Select the operating system (Step 3) Next RAID configuration (Step 4) Next Windows Confirm Setting / Input (Step 5 to 10) Next Save parameters (Step 11) Next...

  • Page 69: Setup Procedures

    1. Turn the power of peripheral device on, and then turn on the server. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. 3. After inserting the DVD, reset the server by pressing Ctrl + Alt + Del, or you may power cycle to reboot the server.
  • Page 70 4-20 Windows Setup 5. Select [Perform the Express setup] from the Top Menu, click [Next]. 6. [Load Parameters] step is displayed. When you do not load parameters Select [Do not load parameters], and click [Next]. NOTE: Select this if a floppy disk drive is not connected. When you load parameters Select [Load parameters];...
  • Page 71 Windows Setup 4-21 7. Select the installing Operating System. Select [Install Windows (64-bit edition)] from the menu, click [Next]. 8. Set the RAID. [Enter RAID settings] steps are displayed. Retain the default value, and click [Next]. 9. Specify the installing media and the Windows system partition.
  • Page 72 If you select “Create a new partition” at “Windows system drive settings”, the contents of the hard disk will be all deleted. If “Use existing partitions” is selected, NEC EXPRESSBUILDER installs the Operating System to the first partition (first partition is deleted). The data in the other partition is kept if the system has two or more partitions (see the figure below).
  • Page 73 Windows Setup 4-23 11. Enter the setting of the network protocol. [Enter Network Protocol] steps are displayed. Retain the default value, and click [Next]. TIPS: The registered order of protocols may not match the LAN port numbers. 12. Enter the domain or workgroup name to be used.
  • Page 74 4-24 Windows Setup 13. Select the installing components. [Enter Network Protocol] steps are displayed. Confirm the parameters, modify if necessary, and click [Next]. 14. Select the applications to install. [Select applications] steps are displayed. Retain the default value, and click [Next].
  • Page 75 Windows Setup 4-25 15. Save the parameters. [Save parameters] steps are displayed. If you do not want to save the parameters, select [Do not save Parameters]. TIPS: Select this if the floppy disk is not connected to the server. If you want to save the parameters, select [Save parameters] and set free formatted floppy disk, then enter the file path of the Parameters file into the textbox and click [Next].
  • Page 76 4-26 Windows Setup 17. Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message. Remove the floppy disk from the floppy disk drive. 18. Insert Windows Server 2008 DVD-ROM into the optical disk drive according to the message.
  • Page 77 Windows Setup 4-27 20. When the following message appears, click [Start]. TIPS: It may take a few minutes by the time the logon screen is displayed after you click the button.During the process, although the screen may not be changed, please wait for a while.
  • Page 78 1. Turn the power of peripheral device on, and then turn on the server. 2. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. 3. After inserting the DVD, reset the server by pressing Ctrl, Alt, and Delete, or you may power cycle to reboot the server.
  • Page 79 Windows Setup 4-29 5. Select [Perform the Express setup] from the Top Menu, click [Next]. 6. [Load Parameters] step is displayed. When you do not load parameters (1) Select [Do not load parameters]. (2) Click [Next]. → Go to step 7. NOTE: If a floppy disk drive is not connected, select this item.
  • Page 80 4-30 Windows Setup 7. Select the installing Operating System. Select [Install Windows (32-bit editions)] from the menu, click [Next]. 8. Set the RAID. [Enter RAID settings] steps are displayed. Retain the default value, and click [Next]. 9. Specify the installing medium and the Windows system partition.
  • Page 81 If you select “Create a new partition” at “Windows system drive settings”, the contents of the hard disk will be all deleted. If “Use existing partitions” is selected, NEC EXPRESSBUILDER installs the Operating System to the first partition (first partition is deleted). The data in the other partition is kept if the system has two or more partitions (see the figure below).
  • Page 82 4-32 Windows Setup 11. Enter the setting of the network protocol. [Enter Network Protocol] steps are displayed. Retain the default value, and click [Next]. 12. Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Retain the default value, and click [Next].
  • Page 83 Windows Setup 4-33 13. Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and click [Next]. 14. Select the installing applications. [Select applications] steps are displayed. Retain the default value, and click [Next].
  • Page 84 16. The Express Setup will start when you click [Perform] in [Start Express setup] step. 17. Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message. If you processed the setup using setup Parameters file, remove the floppy disk from the...
  • Page 85 Windows Setup 4-35 18. Insert Windows Server 2003 CD-ROM into the optical disk drive. [Software License Agreement] screen appears. 19. Read the contents carefully and click [Yes] if you do agree. If do not agree, click [No]. Windows Server 2003 and selected applications will be installed automatically and rebooted several times.

  • Page 86: Step 4B: Manual Setup

    Create from NEC EXPRESSBUILDER Select this procedure when the NEC Express5800 series is the only computer for creating Windows Server 2003 OEM-Disk for NEC EXPRESSBUILDER. If Windows 2000 and Internet Explorer 6.0, Windows XP, Windows Vista, Windows Server 2003 and Windows Server 2008 operates on the NEC Express5800, you can also select [Create from the menu start by auto-run] described later.
  • Page 87 The procedure is as follows: Prepare one 3.5-inch floppy disk. Start the operating system. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. The menu launches. Click [Create drive disk (for Windows)], and select [OEM-Disk for Widows Server 2003]. NOTE: This operation is also possible on the menu that appears by right-click.

  • Page 88: Installing Windows

    4-38 Windows Setup Installing Windows Windows Server 2008 Installation IMPORTANT: Never install Hyper-V, as NEC Express5800 series does not support it. Follow the procedure below to install. Power on the system. Load the backup DVD-ROM into the optical disk drive.
  • Page 89 Windows Setup 4-39 Click [Install now ] on this screen. Windows Server 2008 starts to install. Enter the product key and click [Next]. Skip this step as the below screen does not appear when the backup DVD-ROM is used.
  • Page 90 4-40 Windows Setup Select “Windows Server 2008 Enterprise (Full Installation)” on this screen. Verify the license terms and check [I accept the license terms] and then click [Next].
  • Page 91 Windows Setup 4-41 Specify the install type. Click [Custom (advanced)] here. Select the disk to create partition and click [Drive option]. IMPORTANT: If you have already created the partition, go to step 13. Click [New], enter the size of the partition to create on the displayed entry box and [Apply]. Select the partition created on step 11, and click [Format].
  • Page 92 4-42 Windows Setup Select the created partition on the below screen and click [Next]. IMPORTANT: When you try to install Windows Server 2008 on a disk that has larger partition than 2,097,152MB (2TB), the partition size should be 2,097,152MB and less. The below message appears, and Windows starts to install automatically.
  • Page 93 Windows Setup 4-43 Change the password and click [ TIPS: Windows 2008 allows to set password only when the password meets the following condition. - 6 or more characters by one-byte - Three of the followings are included: Number/One-byte capital letter/One-byte lower case letter/Symbol...
  • Page 94 4-44 Windows Setup Click [OK] when the below message appears. [Initial Configuration Tasks] screen appears after the logon to display user information.
  • Page 95 You can do the same with right-clicking on the menu. 4. A setup message appears. Verify the message and click [OK]. [Updating the system] starts. 5. Click [OK] to restart when the below message appears. Immediately take out the NEC EXPRESSBUILDER DVD when the system shutdown starts.
  • Page 96 [OK]. Change this screen to check the message, as the message can hide behind the screen. Install NEC ESMPRO Agent. IMPORTANT: Ensure that “System Update” is applied and that “ft Server Control Software” and “NEC ESMPRO Agent” are installed.
  • Page 97 After loading the backup CD-ROM DISC 1 or the Windows Server 2003 R2 DISC 1 into the optical disc drive, reset (Press Ctrl, Alt and Del), or power off to reboot the NEC Express5800 series. System launches from the CD-ROM, and NEC EXPRESSBUILDER starts.
  • Page 98 Press S key when the right message appears. The message on the right appears. Set Windows Server 2003 OEM-Disk for NEC EXPRESSBUILDER floppy disk into the floppy disk drive, then press Enter. SCSI adapter list appears. Select [Stratus Virtual Disk Driver], and then press Enter.
  • Page 99 Windows Setup 4-49 IMPORTANT: On the process of the setup, the request to configure the partition size of Windows Server 2003 installation appears on the screen. When you try to install Windows Server 2003 on a disk that has larger partition than 2,097,152MB (2TB), the partition size should be 2,097,152MB and less.
  • Page 100 Do not input or output data during the update process. Do not input or output data during the update process. a) After logging on to the system as a user with the Administrative account, insert NEC EXPRESSBUILDER DVD into the drive of the server.
  • Page 101 After logging on to the system as a user with the Administrative account, insert the “NEC EXPRESSBUILDER” DVD into the DVD-ROM drive of the server. b) The menu screen starts up. Click [Setup software] and select [ft Server Control Software] on the menu.

  • Page 102: Changing Drive Letters

    4-52 Windows Setup Changing Drive Letters You can change the drive letters with the following procedure: NOTE: The following procedure does not change the drive letters for the system volume or the boot volume. Go to the start menu, right click [My Computer], select [Manage] and then launch [Computer Management].

  • Page 103: Step 5: Connect And Configure Options

    IMPORTANT: The Service Pack 2 for Windows Server 2008 or Windows Server 2003 must be installed on the NEC Express5800/ft server. There is no Hot Fix when this User’s Guide is issued. Contact your sales representative for the latest Service pack or the Hot Fix.

  • Page 104: Step 8: Set Duplex Lan Configuration

    4-54 Windows Setup Step 8: Set Duplex LAN Configuration The NEC Express5800/ft series builds a duplex LAN configuration by using “Stratus emb-82576 2-Port Gigabit Adapter” mounted as standard on the CPU/IO module and the extended PCI slot “Stratus 82576 2-Port Copper Gigabit Adapter.”.

  • Page 105: Nec Express5800/Ft Series Duplication Rule

    Duplex Configuration Setup The following describes the procedure to set duplex LAN configuration. The procedure to set the duplex LAN configuration of the example 1 in “NEC Express5800/ft Series Duplication Rule” above is explained. To set the duplex LAN configuration, log on as “Administrator” or a member of the group...
  • Page 106 4-56 Windows Setup Start Device Manager. Select one target network adapter, right-click on it and select [Properties] from the displayed menu to display the Properties window. Select the [Teaming] tab in the Properties window. Check the radio button of [Team with other adapters] and click [New Team…].
  • Page 107 Windows Setup 4-57 Enter the team name, and click [Next >]. Select the check boxes of the adapters you want to include to the team, and click [Next>]. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually select “Adapter Fault Tolerance.”) Click [Next >].
  • Page 108 4-58 Windows Setup IMPORTANT: When you connect the system to the network which configured spanning tree, choose Adapter Fault Tolerant (AFT) as team mode and change the configuration as follows. Don't use Switch Fault Tolerant. Settings Value/Property Probes Disable Activation Delay 60sec Click [Finish].
  • Page 109 Windows Setup 4-59 Select the team adapter that has been set, right-click on it and select [Properties] from the menu displayed to display the Properties window. Select the [Advanced] tab in the Properties window. Select [Locally Administered Address] from the [Settings] list box, and enter the MAC address of team adapter that you have checked in the [Value:] text box, and click [OK].
  • Page 110 4-60 Windows Setup When you select Adaptive Load Balancing as a team mode, you need to disable Receive Load Balancing and delete the adapter priority. − Select the [Advanced] tab on the properties dialog box. Select [Receive Load Balancing] from the [Settings:] list box, and then select [Disabled] from the [Value:] drop down list. −...

  • Page 111: Step 9: Set Dual Disk Configuration

    Windows Setup 4-61 Step 9: Set Dual Disk Configuration NEC Express5800/ft series secures data by setting dual disk configuration using “RDR (Rapid Disk Resync) function.” Be sure to make dual disk settings by referring to the procedure. IMPORTANT: Set dual disk configuration by the RDR (Rapid Disk Resync) function. If you want to use other disk management tool (e.g.

  • Page 112: Setting Dual Disk Configuration By Rdr (Rapid Disk Resync) Function

    4-62 Windows Setup Setting Dual Disk Configuration by RDR (Rapid Disk Resync) function This device sets dual configuration for each disk by the RDR function of the ft server control software. By setting RDR, as the following figure and table show, dual configuration is set between the disks of the corresponding slots, and these disks are recognized as one virtual disk by Windows (such as Disk Management and Device Manager).
  • Page 113 To perform this procedure, you need to log on as an administrator or a member of administrator group. RDR can only be set on the basic disk inserted into the built-in slot of NEC Express5800/ft series. It cannot be set on the dynamic disk.
  • Page 114 4-64 Windows Setup TIPS: For details of RDR Utility, refer to “Chapter 3 Windows Setup and Operation” − “DISK OPERATIONS” − “Disk Operations Using RDR (Rapid Disk Resync) Function” in the separate volume of User’s Guide. The display of RDR Utility does not refresh automatically. From the menu, go to [Action] and click [Refresh] or press F5 key every time you conduct disk-related operations such as connecting/disconnecting disks or configuring the RDR.
  • Page 115 Windows Setup 4-65 IMPORTANT: A popup window prompting to reboot appears when inserting or initializing the disk; however, you do not need to reboot the system. Select [No] to exit the popup window. Right-click on the Slot 0 of the PCI module 11 from the left pane of RDR Utility, and then click [Add Physical Disk To RDR...
  • Page 116 4-66 Windows Setup IMPORTANT: The time required for synchronization differs depending on the size of the disk. As to the disk with the 73GB capacity, it takes about 80 minutes. Setting dual disk configuration may not complete if you reboot the system during the synchronization.
  • Page 117 Windows Setup 4-67 ■ Synchronization completed DISK ACCESS LED RDR Utility Condition Status Synchronization Green and blinking Duplex source disk Synchronization Green and blinking Duplex destination disk RDR Virtual Disk Duplex None －...
  • Page 118 4-68 Windows Setup Data Disk Dual Configuration Procedure Follow the procedure below to configure dual data disk for the slot 1 to 7. IMPORTANT: The following shows how to configure dual disk for the slot 1. If you want to configure the dual disk for slot 2 to slot 7, read “slot 1”...
  • Page 119 Windows Setup 4-69 Go to [Start] − [All Programs] − [RDR] − [RDR Utility], and start RDR Utility. On the left pane of the RDR Utility, right click on the Slot 1 disk of PCI Module 10 and choose [Create RDR VirtualDisk].
  • Page 120 4-70 Windows Setup Insert the disk to set dual configuration into the slot 1 of PCI module 11, and perform the procedure 2. If a HDD is already mounted, this procedure is not necessary. Perform the procedure 2 only. IMPORTANT: As to the disks to insert, ensure to use new ones or physically formatted ones with the same capacity as the synchronization source disk.
  • Page 121 Windows Setup 4-71 Verify that disk synchronization has started and the status of the DISK ACCESS LED and RDR Utility display changes as the following table. ■ During synchronization DISK ACCESS LED RDR Utility Condition Status Synchronization Green and blinking Online source disk Synchronization...
  • Page 122 4-72 Windows Setup ■ Synchronization completed DISK ACCESS LED RDR Utility Condition Status Synchronization Green and blinking Online source disk Synchronization Green and blinking Online source disk RDR Virtual Disk Duplex None －...

  • Page 123: Step 10: Create Volume

    Windows Setup 4-73 Step 10: Create Volume For NEC Express5800/ft series, you need to perform mirroring for each disk by the RDR function. If you created a new partition or volume on the disk that has been set RDR and dual configuration, the area is mirrored automatically.

  • Page 124: Step 11: Set Network For Nec Esmpro Agent

    4-74 Windows Setup Step 11: Set Network for NEC ESMPRO Agent NEC ESMPRO Agent is required for continuous operation of the NEC Express5800/ft series. It is automatically installed when you reinstall Windows 2003. To operate NEC ESMPRO Agent, you need to set the SNMP.
  • Page 125 To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set the send community name in NEC ESMPRO Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. Terminate the network setup.

  • Page 126: Step 12: Enable Os Boot Monitoring Function

    4-76 Windows Setup Step 12: Enable OS Boot Monitoring Function Enable the “OS Boot Monitoring” setting which has been switched at “OS Boot Monitoring” (page 4-11). Refer to “Step 3: Disable OS Boot Monitoring Function“(page 4-11), change to “Enabled,” and set appropriate time (default is 10 min.).

  • Page 127: Step 13: Make Settings For Failure Management

    Windows Setup 4-77 Step 13: Make Settings for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debug information) in the server. Notes on memory dump IMPORTANT: The maintenance personnel designated by your sales agent are responsible for collecting...
  • Page 128 4-78 Windows Setup [System Properties] dialog box appears. 3. Click [Settings] in the [Startup and Recovery] box.
  • Page 129 [Complete memory dump] is unavailable, as the drop-down option will not be displayed on the drop down menu. Specify a drive that has a free space of the memory size on the NEC Express5800 series + 300MB or more. If the mounted memory is expanded to larger than 2GB, change “Write debugging information”...
  • Page 130 4-80 Windows Setup 5. Click [Settings] on [Performance] box. [Performance Options] window appears. 6. Click [Advanced] on [Performance Options] window.
  • Page 131 Windows Setup 4-81 7. Click [Change] on the [Performance Options] window. 8. Uncheck [Automatically manage paging file size for all drivers] and check [Custom size].
  • Page 132 4-82 Windows Setup 9. On [Paging file for each drive] box, change [Initial size] value to exceed more than the one that is on [Total paging file size for all drivers] box. Change [Maximum size] to be larger than [Initial size] and click [Set]. IMPORTANT: The paging file sizes described above is the recommended sizes for acquire debug information (dump file).
  • Page 133 Windows Setup 4-83 Windows Server 2003 Take the following steps to set memory dump: 1. From the [Start] menu, select [Control Panel] and then click [System].The [System Properties] dialog box appears. 2. Click the [Advanced] tab. 3. Click [Settings] in the [Startup and Recovery] box.
  • Page 134 Dump]; you cannot specify [Complete memory dump], as [Complete memory dump] is not displayed on the drop down menu. Specify a drive that has a free space of the memory size on the NEC Express5800/ft series + 12MB or more (If the memory size is over 2GB, 2048MB + 12MB).
  • Page 135 Windows Setup 4-85 Click [Settings] in the [Performance] box. The [Performance Options] window appears. Click the [Advanced] tab on the [Performance Options] window.
  • Page 136 4-86 Windows Setup Click [Change] in the [Virtual memory] box. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, and then click [Set]. IMPORTANT: Be sure to create the file in the size more than [Recommended] value in the OS partition.

  • Page 137: Acquiring User Mode Process Dumper

    Windows Setup 4-87 Click [OK]. A message is displayed asking you to restart the system depending on the changed settings. Restart the system according to the messages. Acquiring User Mode Process Dumper Windows Server 2008 User mode process dumper is a file that records the information when application error occurred. When you encountered an application error, do not close the pop-up screen that tell you of the error;...
  • Page 138 Windows 2003 (Set Dr. Watson) Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic information (log). Take the following steps to collect diagnostic information: 1.
  • Page 139 Windows Setup 4-89 Select the following check boxes in the [Options] box. [Dump Symbol Table] [Dump All Thread Contexts] [Append To Existing Log File] [Create Crash Dump File] For the above functions, see the online help. Click [OK].

  • Page 140: Install A Network Monitor

    4-90 Windows Setup Install a Network Monitor A network monitor is useful for examining the causes of network failures and taking the countermeasures. Windows 2008 Setup procedure of a network monitor TIPS: Windows Server 2008 does not include a network monitor. You need to set up Microsoft Network Monitor to acquire network trace on Windows Server 2008.
  • Page 141 Windows Setup 4-91 Windows 2003 To use the network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs. From the [Start] menu, select [Control Panel] and click [Add/Remove Windows Programs]. The [Add/Remove Windows Programs] dialog box appears.

  • Page 142: Set Recovery Console

    4-92 Windows Setup If a message is displayed asking you to insert “Windows Server 2003 R2A Enterprise Edition CD-ROM,” follow the instructions on the screen. Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X] mark on the menu.

  • Page 143: Step 14: Back Up System Information

    Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process: Insert the “NEC EXPRESSBUILDER” DVD into the optical disk drive of the server, and restart the system. Select [Tool menu].
  • Page 144 4-94 Windows Setup (This page is intentionally left blank.)

  • Page 145: Chapter 5

    Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.

  • Page 146: Installing Management Utilities

    The provided “NEC EXPRESSBUILDER” DVD contains “NEC ESMPRO Agent” for monitoring NEC Express5800/ft series and “NEC ESMPRO Manager” for managing the NEC Express5800/ft series. Install and setup these utilities in the NEC Express5800/ft series or the computer (management PC) that manages the NEC Express5800/ft series.

  • Page 147: Nec Esmpro Agent

    Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800/ft series. To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the [Control Panel] dialog box. The properties dialog box appears for changing the settings.
  • Page 148 Windows Server 2003 R2 32-bit Enterprise Edition Preparation before Setup Be sure to read the following description before system installation or setup. To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
  • Page 149 IMPORTANT: To change the community name of traps to be received from the default “*” in NEC ESMPRO Manager site, enter the same name as the community name newly set in NEC ESMPRO Manager site. To receive trap from NEC ESMPRO Agent at NEC ESMPRO Manager...
  • Page 150 5-6 Procedures after Completion of Installation 5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.
  • Page 151 During OS installation, if the SNMP service is added to the system after applying the service package, apply it again. If not, the SNMP service may not operate properly, and this can cause the improper operation of NEC ESMPRO Agent.
  • Page 152 5-8 Procedures after Completion of Installation Installation NEC ESMPRO Agent is automatically installed together with the installation or re-installation of the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the Autorun Menu of NEC EXPRESSBUILDER as follows: IMPORTANT:...
  • Page 153 Procedures after Completion of Installation 5-9 Click [Setup software] and then [ESMPRO]. The NEC ESMPRO setup starts up to display the main menu. Click on [Agent]. TIPS: The available menus vary depending on OS types. (The menus that cannot be...
  • Page 154 Windows installer may rarely cause error during installation, and the setup program execution may fail. The setup program determines the machine type automatically. IMPORTANT: If the setup program is unable to determine the machine model, the setup of NEC ESMPRO Agent will be stopped. Click the [Next] button.
  • Page 155 Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. IMPORTANT: This version of NEC ESMPRO Agent is not compatible to the JIS 2004 font that is supported by Windows Server 2008. Do not use JIS 2004 font when you enter the destination path name for installation.
  • Page 156 [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The notes on setup and the necessary information are explained in “Supplement”...
  • Page 157 If files other than [AMIRTUpt.dll] also remain, do not delete them. With using NEC EXPRESSBUILDER: Make the main menu of the NEC ESMPRO setup appear by referring to the section “Install” in this document. Click [Agent]. The “Welcome to the InstallShield Wizard for Agent” dialog box appears.

  • Page 158: Nec Esmpro Manager

    Notify Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement. For the installation of NEC ESMPRO Manager and notes on the operation, refer to the online...

  • Page 159: Confirming The Ft Server Control Software Version

    The following describes how to check the version of ft Server Control Software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the ft Server Control Software version of the current system before adding units or attachment to NEC Express5800/ft series.

  • Page 160: Applying Windows Service Pack

    Notes to apply the Windows Service Pack You should not apply service packs other than those listed in “Step 1; Things Required for Setup” of Chapter 4 “WINDOWS SETUP” (page 4-4) in User’s Guide (Setup) on NEC Express5800/ft series by yourself.
  • Page 161 Procedures after Completion of Installation 5-17 How to apply the Windows Service Pack IMPORTANT: When Windows Service Pack is applied, considerations on settings of Power and Screen Saver are required. If the following settings are enabled when applying Windows Service Pack, the process may stop or Windows Service Pack may not be applied properly.

  • Page 162: Compressing A System Drive

    Before updating Windows modules by using the Windows Update function on NEC Express5800/ft series, make sure to read the description of each module. Contact NEC sales agent for information about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly recommended to contact NEC sales agent when updating the operating system on NEC Express5800/ft series.

  • Page 163: Chapter 6

    Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.

  • Page 164: System Repair

    6-2 Troubleshooting SYSTEM REPAIR If the system cannot be operated by some reason, use Recovery Console to restore the system. However, this method is only recommended to users or administrators who have good knowledge of the system. When you have restored a damaged file by using Recovery Console, always update the system as described later in this chapter.
  • Page 165 Troubleshooting 6-3 2. Environment variable “AllowRemovableMedia” setting IMPORTANT: This setting is made on the Windows Server 2003 Recovery Console when the Windows Server 2003 Recovery Console is in use. This should be set every time when the Recovery Console is started.

  • Page 166: Preparation

    FD : Floppy disk CD : CD-ROM Preparation You need a support disk, “Windows Server 2003 OEM-Disk for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “Windows Server 2003 OEM-Disk for NEC EXPRESSBUILDER” ready before starting the Recovery Console.

  • Page 167: Starting Up Recovery Console

    Troubleshooting 6-5 If you have a computer that runs Windows Server 2008/2003 or Windows 2000/XP/ Vista. You can also create a “Windows Server 2003 OEM-Disk for NEC EXPRESSBUILDER” by the steps below: Prepare a 3.5-inch floppy disk. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of a computer that runs Windows Server 2003/2008 or Windows XP/Vista.
  • Page 168 (b) When the CD-ROM is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off and on to reboot the NEC Express5800/ft series. (c) When the following message appears, press any key to start up from the CD-ROM.
  • Page 169 Troubleshooting 6-7 4. When the screen to select SCSI drivers appears, follow the steps below. (a) When the following screen is displayed, press the S key. (b) Set the OS-specific “OEM-Disk” and press Enter. (c) Select [Stratus Virtual Disk Driver] and then press Enter. The screen of (a) is displayed again.
  • Page 170 6-8 Troubleshooting IMPORTANT: The message shown above does not appear when you have started up the Recovery Console installed on the system. Follow the messages on the screen to start up the Recovery Console. IMPORTANT: When you restored a damaged file using the Recovery Console, update the system described in the next section.

  • Page 171: Updating The System

    Troubleshooting 6-9 Updating the System IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console. IMPORTANT: Make sure to follow the steps below when you have restored the system by using Recovery Console.
  • Page 172 6-10 Troubleshooting Remove duplications of all the LANs for both onboard and option boards. When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information. For Windows Server 2008 Start Device Manager. Select the team adapter that you want to cancel duplication, and select [Properties] from the menu displayed by right-click, to display the Properties window.
  • Page 173 Troubleshooting 6-11 The confirmation dialog will be displayed. Click [Yes]. For Windows Server 2003 Start Device Manager. Select the team adapter that you want to cancel duplication, and select [Properties] from the menu displayed by right-click, to display the Properties window.
  • Page 174 Follow the steps below to update the system. Do not input or output data during the update process. a) After logging on to the system as a user with the Administrative account, insert NEC EXPRESSBUILDER DVD into the optical disk drive of the server.
  • Page 175 Troubleshooting 6-13 After the system update is completed, the dialog box below will be displayed. Click [OK]. The system will be rebooted. Eject the DVD from optical disk drive after the reboot process starts. IMPORTANT: If the message, “Windows - FT Orphaning A disk that is part of a fault-tolerant volume can no longer be accessed”...
  • Page 176 6-14 Troubleshooting Duplicate the LAN again for both onboard and option boards. Refer to “Step 8: Set Duplex LAN Configuration” or “DUAL LAN CONFIGURATION” in Chapter 3 of the separate volume of User’s Guide. Reconfigure the LAN based on the memo you have taken.

  • Page 177: Installing Ft Server Control Software

    After logging on to the system as a user with the Administrative account, insert the “NEC EXPRESSBUILDER” DVD into the optical disk drive of the server. b) The menu screen starts up. Click [Setup software] and select [ft Server Control Software] on the menu.

  • Page 178: Troubleshooting

    Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server, an error message will appear or the OS will boot.

  • Page 179: Problems With Windows Setup

    Server Control Software UPDATE Disc is used to update ft Server Control Software; it may not be shipped with the equipment. (Not included if “NEC EXPRESSBUILDER” DVD contains the latest version of software programs at the time of shipment). For the latest release of ft Server Control Software and purchase of the latest version of its ft Server Control Software UPDATE CD-ROM, contact your sales agent.
  • Page 180 6-18 Troubleshooting Windows can be operated after a setup but each module or PCI board is not duplicated. (Status LED on the CPU/IO module does not light on green). Did you abort the installation during a setup such as by closing a window of the programs that are running? →...

  • Page 181: Problems With Express Setup

    Detach external HDD(s) and run the Express Setup again. Cannot configure the details of network adapter. → You cannot configure the details of network adapter during setup of NEC Express5800/ft servers. You can configure this after the startup of Windows.
  • Page 182 6-20 Troubleshooting Product key was not asked. Case of Windows Server 2008 → If you install using BackUp DVD-ROM, product key is not required. If you install using the DVD-ROM other than BackUp DVD-ROM, product key screen is displayed twice, at “during OS installation” and “before [MICROSOFT SOFTWARE LICENSE TERMS] dialog, which displayed after OS installation.”...

  • Page 183: Problems With Nec Esmpro Setup

    [Service Being Deleted…] dialog box. Shutdown the system by using Task Manager or other operation. Then uninstall NEC ESMPRO Agent after the system is started completely. * For installation procedure and detailed explanations on NEC ESMPRO Manager, refer to the online document in the NEC EXPRESSBUILDER DVD.

  • Page 184: Problems With System Repair

    6-22 Troubleshooting Problems with System Repair “Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no chance to enter when “When starting Recovery Console from Windows Server 2003 CD-ROM” was performed. Did you press any key when the message “Press any key to boot from CD”...
  • Page 185 Appendix A About Services Information on NEC Express5800/ft series is provided the web at NEC Global Site http://www.nec.com/...
  • Page 186 N8800-143F, EXP320L NEC Express5800/R320a-E4 N8800-144F, EXP320M NEC Express5800/R320a-M4 User's Guide (Setup) 5th Edition 9-2010 856-128383-101- E...

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