Cannot Print - Epson WF-C878R Series User Manual

Solving Problems
Paper is Ejected in an Unexpected Direction
Output documents for filing is disabled.
Solutions
If paper is ejected in an unexpected direction when landscape pages and portrait pages are mixed, or 2-
sided printing and 1-sided printing are mixed, enable the Output documents for filing setting in the
printer driver. This ejects pages in the same direction for easy filing.
❏ Windows
Select Output documents for filing in Extended Settings on the Maintenance tab.
❏ Mac OS
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print &
Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
Output documents for filing setting.

Cannot Print

Cannot Print from Windows
Make sure the computer and the printer are connected correctly.
The cause and solution to the problem differ depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1. Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson Software > Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs > Epson Software > Epson Printer Connection
Checker.
2. Follow the on-screen instructions to check.
Note:
If the printer name is not displayed, install a genuine Epson printer driver.
"Checking if a genuine Epson printer driver is installed - Windows" on page 178
When you have identified the problem, follow the solution displayed on the screen.
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The Printer Does Not Work as Expected
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Cannot Print
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