Epson WF-C878R Series User Manual page 254

Solving Problems
Code Problem
325 There is not enough storage space available in the
specified folder.
326
327 The memory is full.
328 The destination was wrong or the destination does
not exist.
330 An FTPS/FTPS secure connection error has occurred.
331 A communication error occurred while acquiring the
destination list.
332 There is not enough storage space available to save
the scanned image in the destination storage.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334 An error occurred while sending the scanned image.
341 A communication error has occurred.
350 An FTPS/HTTPS certificate error has occurred.
401 There is not enough storage space available to save
the data in the memory device.
402 The memory device is write-protected.
404 The memory device has been removed.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
Solution
❏ Increase the storage space in the specified folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Wait until other ongoing jobs are finished.
Check the Location settings.
❏ Check the location in the destination settings.
❏ Run Web Config, and then update the root
certificate.
❏ Run Web Config, and then import or update the
CA certificate.
If the error cannot be cleared, set the certificate
verification to off in the destination settings.
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
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❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
❏ Make sure that the date/time and time difference
settings are correct.
❏ Run Web Config, and then update the root
certificate.
❏ Run Web Config, and then import or update the
CA certificate.
If the error cannot be cleared, set the certificate
verification to off in the destination settings.
Increase the storage space in the memory device.
Disable write protection on the memory device.
Reinsert the memory device.
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