Troubleshooting Suggestions - Wells RW-16HD thru RW-36HD Operation Manual

SYMPTOM
No lights or heat
(all drawers)
No heat (one drawer)
Food dries out
Food gets soggy
Drawer falls open
Drawer falls out when opened

TROUBLESHOOTING SUGGESTIONS

POSSIBLE CAUSE
Warmer unplugged
Circuit breaker off or tripped
Internal damage
Temperature control not set
Internal damage
Humidity control (air vent) not set
Water in pan evaporated or low
Food contacting water
Water level too high
Humidity control (air vent) not set
Catch roller not extended before
closing drawer
Drawer catch damaged
Drawer stop dirty
Drawer stop damaged
9
SUGGESTED REMEDY
Plug warmer into appropriate
receptacle
Reset circuit breaker
Contact an Authorized Wells
Service Agency for repairs.
Set for desired temperature.
Contact an Authorized Wells
Service Agency for repairs.
OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Add water to pan.
Use a Humitrol Rack
Water should be no more than
1/2" deep
OPEN air vent for dry operation.
CLOSE air vent for moist
operation.
Be sure catch roller is extended
before installing drawer.
Contact an Authorized Wells
Service Agency for repairs.
Clean and lubricate drawer stop
Contact an Authorized Wells
Service Agency for repairs.