Troubleshooting Suggestions - Wells RWT-16HD Operation Manual

TROUBLESHOOTING SUGGESTIONS

SYMPTOM
No lights or heat (all drawers)
No heat (one drawer)
Food dries out
Food gets soggy
Drawer falls open
Drawer falls out when
opened
POSSIBLE CAUSE
Warmer unplugged
Circuit breaker off or tripped
Internal damage
Temperature control not set
Internal damage
Humidity control (air vent) not set
Water in pan evaporated or low
Food contacting water
Water level too high
Humidity control (air vent) not set
Catch roller not extended before
closing drawer
Drawer catch damaged
Drawer stop dirty
Drawer stop damaged
SUGGESTED REMEDY
Plug warmer into appropriate receptacle
Reset circuit breaker
Contact an Authorized Wells Service Agency
for repairs.
Set for desired temperature.
Contact an Authorized Wells Service Agency
for repairs.
OPEN air vent for dry operation.
CLOSE air vent for moist operation.
Add water to pan.
Use a Humitrol Rack
Water should be no more than 1/2" deep
OPEN air vent for dry operation.
CLOSE air vent for moist operation.
Be sure catch roller is extended before
installing drawer.
Contact an Authorized Wells Service Agency
for repairs.
Clean and lubricate drawer stop
Contact an Authorized Wells Service Agency
for repairs.
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