Juniper ACX710 Quick Start Manual page 20

When requesting support from JTAC by telephone, be prepared to provide the following information:
Your existing service request number, if you have one
Details of the failure or problem
Type of activity being performed on the device when the problem occurred
Configuration data displayed by one or more show commands
Your name, organization name, telephone number, fax number, and shipping address
The support representative validates your request and issues an RMA number for return of the component.
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United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the
property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper
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Juniper Networks, Inc. All rights reserved. Rev. 01, September 2020.
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