Set Up A Phone For Presence; Shared Lines - Cisco 7800 Series Administration Manual

Cisco IP Phone Administration
Step 3
Click Submit All Changes.

Set Up a Phone for Presence

Before you begin
• Set up the Broadsoft server for XMPP.
• Access the phone administration web page. See
Procedure
Step 1
Select Voice > Phone.
Step 2 In the Broadsoft XMPP section, set the fields as described in
Step 3
Click Submit All Changes.

Shared Lines

A shared line is a directory number that appears on more than one phone. You can create a shared line by
assigning the same directory number to different phones.
Incoming calls display on all phones that share a line, and anyone can answer the call. Only one call remains
active at a time on a phone.
Call information displays on all phones that are sharing a line. If somebody turns on the privacy feature, you
do not see the outbound calls made from the phone. However, you see inbound calls to the shared line.
All phones with a shared line ring when a call is made to the line. If you place the shared call on hold, anyone
can resume the call by pressing the corresponding line key from a phone that shares the line. You can also
press the Select button if the Resume icon is displayed.
The following shared line features are supported:
• Line Seizure
• Public Hold
• Private Hold
• Silent Barge (only through enabled programmable softkey)
The following features are supported as for a private line
• Transfer
• Conference
• Call Park / Call Retrieve
Access the Phone Web Page, on page
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
Set Up a Phone for Presence
Broadsoft XMPP, on page 272.
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