Activate Call Forward All With Feature Activation Code Synchronization; Forward A Call In Specific Situations With The Phone Web Page - Cisco 7800 Series User Manual

Calls
Activate Call Forward All with Feature Activation Code
Synchronization
Your administrator enables a feature activation code that synchronizes the phone with the server to forward
all calls. When you activate the feature on the phone, you see a call forwarding
of the the phone screen.
Procedure
Step 1 Press Forward all.
Step 2
Enter the destination number for which you want to activate the call forwarding all service and press Call.
You can clear the call forward all service by pressing clr fwd all.
Note

Forward a Call in Specific Situations with the Phone Web Page

Use the phone web page to set up your phone to forward all calls during specific situations, such as when
your phone is busy or your phone doesn't answer the incoming call.
You can also set up call forward on your phone screen.
Before you begin
Your administrator must enable the call forwarding services. Otherwise, the configuration on the phone web
page doesn't take effect.
Procedure
Step 1 On the phone web page, click User Login > Voice > User.
Step 2
In the Call Forward section, set the Cfwd All, Cfwd Busy, Cfwd No Answer, or combination of them to
Yes, and enter a phone number for each of the call forwarding services that you want to enable:
• Cfwd All/Cfwd All Dest—Forwards all calls.
• Cfwd Busy/Cfwd Busy Dest—Forwards calls only if the line is busy.
• Cfwd No Answer/Cfwd No Ans Dest—Forwards calls only if the line is not answered.
• Cfwd No Answer/Cfwd No Ans Delay—Assigns a response delay time in seconds.
This feature only supports Call forward all. Call forward busy and Call forward no answer are not
supported.
If your administrator disables the feature key synchronization (FKS) and XSI sync for call forwarding
on your phone, you can enter the value as number of seconds after which call needs to be forwarded.

Activate Call Forward All with Feature Activation Code Synchronization

Cisco IP Phone 7800 Series Multiplatform Phones User Guide
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