Answer A Call Left On Hold For Too Long; Swap Between Active And Held Calls; Swap Between Active And Held Calls On The Cisco Ip Phone 7811 - Cisco 7800 Series User Manual

Calls
Step 2 To resume a call from hold, press Hold

Answer a Call Left on Hold for Too Long

Your phone is configured to provide cues that let you know when you have left a call on hold for too long:
• Flashing red line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
• Ringing notification on the phone if a hold reminder is configured with phone web page
Procedure
Press Hold

Swap Between Active and Held Calls

You can easily switch between active and held calls.
Procedure
Press the line button for the held call, then press Resume to resume that call and place the other call on hold
automatically.

Swap Between Active and Held Calls on the Cisco IP Phone 7811

The Cisco IP Phone 7811 does not have line buttons. If you have a held call and an active call, you see the
Calls softkey. Also, If you have more than two calls, you see the Calls softkey.
Procedure
Step 1 Press Calls.
Step 2 Select a call.
Step 3 Press Resume
or Resume to resume the held call.
.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
Answer a Call Left on Hold for Too Long
or Resume.
41