EnGenius EWS850AP User Manual

EnGenius EWS850AP User Manual

Wifi 6 ax1800 2x2 dual band outdoor wireless access point

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Business Solutions
User Manual
EWS850AP
version 1.0
WiFi 6 AX1800 2x2 Dual Band Outdoor Wireless Access Point

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Table of Contents
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Summary of Contents for EnGenius EWS850AP

  • Page 1 Business Solutions User Manual EWS850AP version 1.0 WiFi 6 AX1800 2x2 Dual Band Outdoor Wireless Access Point...
  • Page 2 IMPORTANT To install this Access Point please refer to the Quick Installation Guide included in the product packaging.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Product Overview..........4 Radius Accounting................. 38 Key Features/Introduction............5 Fast Roaming...................39 System Requirements............... 7 Wireless MAC Filtering............... 40 Package Contents................. 7 Wireless Traffic Shaping............. 41 Technical Specifications.............. 8 Management Interface............. 41 Physical Interface................10 Guest Network Settings............42 Management VLAV Setting............43 Chapter 2 Before You Begin..........11 Computer Settings...............
  • Page 4: Chapter 1 Product Overview

    Chapter 1 Product Overview...
  • Page 5: Key Features/Introduction

    Features and specifications subject to change without notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2020 EnGenius Technologies, Inc. All rights reserved.
  • Page 6 EWS850AP 11ax solution engineers with coordinates with OFDMA upload side to arrange different powerful RF interfaces that support maximum 2x2 spatial types of traffic for using a proper bandwidth within a streams with 1201 Mbps in 5GHz frequency band and 574 channel. The intelligent technology will carry multimedia Mbps in 2.4GHz frequency band. With robust IP67 certified...
  • Page 7: System Requirements

    The benefit of BSS coloring also reduces channel interference • Web-Browsing Application (i.e.: Internet Explorer, Firefox, Safari, or and channel collision of an access point, as well as improve another similar browser application) to transmit signal easily. Package Contents The package of EWS850AP contains the following items:* • EWS850AP • Detachable Antennas - 2.4GHz*2/ 5GHz*2 • PoE Adapter (EPA5006GR) • Power Cord • Pole Mount Strap*2 • Mountng Screw Set*2 • Mountng Bracket • Ground Wire and Screw Set...
  • Page 8: Technical Specifications

    Guest Network QoS: Complaint with IEEE 802.11e /WMM 2.4GHz RADIUS Accounting 5GHz Wireless STA (Client) connection list Power Requirements Traffic Shaping (Per SSID/User) EWS850AP Include 802.3at PoE Adapter Multi SSID Management VLAN VLAN per SSID Operation Modes E-mail Alerts Access Point WiFi Scheduler Mesh...
  • Page 9 Reinforcement Security WPA3/WPA2 Personal/Enterprise 802.1x Authentication Hide SSID in beacons MAC address filtering, up to 32 MACs per SSID Wireless STA (Client) connection list Https Support SSH Support Optimal Performance QoS-Complaint with IEEE 802.11e standard Power Save Mode (UPASD) Pre-Authentication PMK Caching Fast Roaming (802.11r) Multicast to Unicast 1024-QAM both on 2.4GHz/5GHz Physical/Environment Conditions Operating: Temperature: -20 °C to 60 °C (-4 °F to 140 °F) Humidity (non-condensing): 90% or less Storage: Temperature: -30 °C to 80 °C (-22 °F to 176 °F ) Humidity (non-condensing): 90% or less...
  • Page 10: Physical Interface

    Physical Interface - EWS850AP Mechanical & Environment 1 2.4GHz Antennas Detachable 5.17dBi 5GHz Omni-directional Antennas Length: 190 mm (7.48”) 2 5GHz Antennas Detachable 5.17dBi 2.4GHz Omni-directional Width: 124 mm (4.88”) Antennas Depth: 47 mm (1.85”) 3 LAN Port (802.3af/at PoE): Ethernet port for RJ-45 cable. Weight: 720g *Above information is device Only 4 LED Indicators: LED lights for Power, LAN Port , 2.4 GHz Connection and 5 GHz Connection. The color of LED light and active behavior Proection Level: IP67 is as below.
  • Page 11: Chapter 2 Before You Begin

    Chapter 2 Before You Begin...
  • Page 12: Computer Settings

    Computer Settings Windows XP/Windows 7/Windows 8/Windows In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system. 1a. Click the Start button and open the Control Panel Windows 8 1c. In Windows 10, click Start to select All APPs to enter the folder of Windows system for selecting Control Panel.
  • Page 13 4. Select Internet Protocol Version 4 (TCP/IPv4) and then 2a. In Windows XP, click Network Connections. select Properties. 2b. In Windows 7/Windows 8/Windows 10, click View Network Status and Tasks in the Network and Internet section, then select Change adapter settings. 3. Right click on Local Area Connection and select Properties. 5.
  • Page 14 Note: Ensure that the IP address and Subnet mask are on the same subnet as the device. For example: EWS850AP IP address: 192.168.1.1 PC I P a ddress: 1 92.168.1.2 – 1 92.168.1.255 PC Subnet mask: 255.255.255.0...
  • Page 15 5. Enter an IP address that is different from the Access Point and Subnet mask then press OK. Note: Ensure that the IP address and Subnet mask are on the same subnet as the device. For example: EWS850AP IP address: 192.168.1.1 PC I P a ddress: 1 92.168.1.2 – 1 92.168.1.255 PC Subnet mask: 255.255.255.0...
  • Page 16: Hardware Installation

    Hardware Installation EWS850AP 1. Connect one end of the Ethernet cable into the LAN port (PoE) of the AP and the other end to the PoE port on the PoE adapter. 2. Connect the Power cord with the PoE Adapter and plug the other end into an electrical outlet.
  • Page 17: Mounting The Device

    Mounting the EWS850AP Using the provided hardware, the device can be attached to a wall or a pole. The height should not exceed 2 meter. 1. Wall Mounting Kit 2. Pole Mounting Strap*2 -Φ66*12.6 mm Screw Set 1 -Anchors: Φ6.6*16 mm -Bolts: Φ8*25mm Anchors Bolts Screw Set 2 -Screw - X type: Φ13*42 mm -Screw - P type: Φ5.8*32 mm...
  • Page 18 Wall mounting the EWS850AP Pole mounting the EWS850AP A. Determine where the Access Point to be placed and mark A. Thread the open end of the Pole Strap through the two location on the surface for the four mounting holes of tabs on the Pole Mount Bracket.
  • Page 19: Chapter 3 Configuring Your Access Point

    Chapter 3 Configuring Your Access Point...
  • Page 20: Web Interface Configuration

    Configuring Your Access Point This section will show you how to configure the device by 2. The default username and password are admin. using the web-based configuration interface or EnGenius Once you have entered the correct username and EnWiFi App, which is a management tool to enable easy password, click the Login button to open the web-base deployment on outdoor APs/CPEs. In conjunction with the configuration page.
  • Page 21: Enwifi App Configuration

    EnWiFi App Configuration Download EnWiFi App 1.Please download and install EnWiFi App from Google Play or iOS App Market . Android iOS 2. Before access to device, you need to find Management SSID and connect to it first. Then you can see your device in the Device List. 3. For more details of how to configure and management device via EnWiFi App, please see Chpater 9 EnWiFi App.
  • Page 22: Chapter 4 Building A Wireless Network

    Chapter 4 Building a Wireless Network...
  • Page 23: Access Point

    Before Starting Before starting to configure this Access Point, you may realize the used scenario under varied operating modes. EWS850AP, built in the latest WiFi 6 (11ax) technology, can be configured as an: Access Point, Mesh or WDS (AP/Bridge/Station). This chapter describes purpose of different operating modes for the best deployment. Access Point Mode In Access Point Mode, device behaves likes a central connection for stations or clients that support IEEE 802.11ax networks and is backward competible. The stations and clients must be configured to use the same SSID (Service Set Identifier) and security password to associate with EWS850AP. The device supports up to eight (8) SSIDs per band at the same time for secure access. WDS AP Mode The device also supports WDS AP mode. This operating mode allows wireless connect to the other device via using WDS technology. In this mode, configure the MAC addresses in both Access Points to enlarge the wireless area by enabling...
  • Page 24 5GHz AP Mode AP Mode 5GHz WDS AP WDS Bridge...
  • Page 25: Wds Station Mode

    WDS Station Mode Station mode expands the WDS by receiving a wireless signal/service and sharing it through the Ethernet port. WDS AP WDS Station WDS Station...
  • Page 26: Chapter 5 Status

    Chapter 5 Overview Status...
  • Page 27: Main Status

    Main Status Save Changes Device Status This page lets you save and apply the settings shown under Clicking the Device Status link under the Overview menu Unsaved changes list, or cancel the unsaved changes and shows the status information about the current operating revert to the previous settings that were in effect. mode.
  • Page 28 • The LAN Information section shows the Local Area • The Statistics section shows Mac information such as Network settings such as the LAN IP Address, Subnet SSID, MAC address, RX and TX. mask, and DNS Address. • The Wireless LAN Information 2.4GHz/5GHz section shows wireless information such as Operating Mode, Frequency, and Channel. Since the AP supports multiple- SSIDs, information about each SSID, the ESSID, and security settings, are displayed Note: Profile Settings are only applicable in Access Point and WDS AP modes.
  • Page 29: Connection

    Connection 2.4GHz/ 5GHz Connection List Click the connection link under the Overview menu displays the connection list of clients associated to the AP/CPE’s 5 GHz, along with the MAC addresses and signal strength for each client. Clicking Refresh updates the client list. Note: Only applicable in Access Point and WDS AP modes. WDS Link List Click the connection link under the Overview menu. This page displays the current status of the WDS link, including WDS Link ID, MAC Address, Link Status and RSSI.
  • Page 30: Realtime

    Realtime The Realtime section contains the following options: CPU Loading: 3 minutes CPU loading percentage Traffic Loading: 2.4GHz/5GHz and Ethernet port information, it displays current loading, average loading inbound and outbound traffic by current, average and and peak loading status. Left bar is loading percentage; peak time. button is time tracing. The interval is every 3 seconds.
  • Page 31: Chapter 6 Network

    Chapter 6 Network...
  • Page 32: Basic Ip Settings

    Basic IP Settings IPv4/IPv6 Settings Save: Click Save to confirm the changes. This page allows you to modify the device’s IP settings Spanning Tree Protocol (STP) Settings under Network->Basic. This page allows you to modify the Spanning Tree settings. Enabling the Spanning Tree protocol will prevent network loops in your LAN network.
  • Page 33 is entered. This delay is provided so that when a new bridge comes onto a busy network, it analyzes data traffic before participating in the network. Priority: Specifies the Priority Number. A smaller number has a greater priority than a larger number. Save: Click Save to confirm the changes.
  • Page 34: Wireless Settings

    Wireless Wireless Settings Wireless Network EWS850AP supports 802.11ax/ac/n/a mixed mode in 5 GHz and 802.11n/g/b mixed mode in 2.4GHz. 802.11ax mode in 2.4GHz is optional and can be enabled/disabled. . *The model name will be varied by different models. Operation Mode: Select Operation Mode from Access Device Name: Enter a name for the device. The name you Point or WDS (AP, Bridge ,Station) base on the application type appears in SNMP management.
  • Page 35 Transmit Power: Set the power output of the wireless signal. Bit Rate: 2.4GHz and 5GHz can be controled by BAR via scroll from 6Mbps to 54Mbps. Client Limits: If you set the limitation of client numbers , the maximum assocaited client devices will be restricted at this number. The client limits is default in127. AP Detection: AP Detection can select the best channel to use by scanning nearby areas for Access Points. 11ax mode: This mode is optionnal for 2.4GHz, you can select Enable or Disale base on the application scenario.
  • Page 36: Ssid Profile

    SSID Profile VLAN Isolation: When this function is checked with Current Profile: You can configure up to eight(8)different specified VLAN ID in a SSID profile, the traffic from this SSIDs. If multiple client devices will be accessing the SSID will be tagged with this VLAN ID upon entering LAN network, you can arrange the devices into SSID groups.
  • Page 37: Wireless Security

    Wireless Security Group Key Update Interval: Specifies how often, in The Wireless Security section lets you configure the AP’s seconds, the Group Key changes. The default value is 3600. security modes Secuirty Mode: Including OWE, WPA2-Personal, WPA3- Personal, WPA2/WPA3-Personal, WPA2-Enterprise, WPA3- Enterprise, WPA2/WPA3-Enterprise. The following is an example for WPA2-Enterprise (Pre-Shared Key). Encryption: Default is AES. Please ensure that your wireless clients use the same settings. Note: 802.11n does not allow WPA2-PSK TKIP security mode.
  • Page 38: Radius Setting

    Radius Settings Radius Accounting NAS-IP: Configure you NAS server address to assign traffic Radius Accounting: Choose to enable or disable accounting to the destination. feature. NAS-Ports: Configure your port No. if you would like to Radius Accounting Server: Enter the IP address of the enable Network Address Servecie (NAS) under a SSID. Radius accounting server.
  • Page 39: Fast Roaming

    Fast Roaming Enable the function to serve mobile client devices that roam from Access Point to Access Point. Some applications running on Client devices require fast re-association when they roam to a different Access Point Please enter the settings of the SSID and initialize the Security mode to WPA2 or WPA3 enterprise, as well as to set the Radius Server firstly. Then users can enable the Fast Roaming and implement the advanced search. Please also set the same enterprise Encryption under the same SSID on other Access Points and enable the Fast Roaming. When the configuration is realized on...
  • Page 40: Wireless Mac Filtering

    Wireless MAC Filtering ACL Mode: Determines whether network access is granted Wireless MAC Filtering is used to allow or deny network or denied to clients whose MAC addresses appear in the access to wireless clients (computers, tablet PCs, NAS, MAC address table on this page. There are three optoin: smartphones, etc.) according to their MAC addresses. You Disabled / Allow MAC in the list / Deny MAC in the list.
  • Page 41: Wireless Traffic Shaping

    Wireless Traffic Shaping Management Interface-2.4G Traffic shaping regulates the flow of packets leaving an This Management interface make you can change the interface to deliver improved Quality of Service(QoS). The configuration via EnWiFi App instead of using the GUI. function will allow administrators to restrict the wireless Management SSID will be turned off in this two situation.
  • Page 42: Guest Network Settings

    Guest Network Settings You can add a guest network which allows visitors to use the Internet without providing your office or company wireless security key. You can checked the guest network in specified SSID and proceed the detail setting here. IP Address: The IP Address of this device. Subnet Mask: The IP Subnet mask of this device. Automatic DHCP Server Settings Starting IP Address: The first IP Address in the range of the addresses by the DHCP server. Ending IP Address: The last IP Address in the range of addresses assigned by the DHCP server.
  • Page 43: Management Vlav Setting

    Management VLAN Settings Management VLAN: If your network includes VLANs, you This page allows you to assign a VLAN tag to packets sent can enable Management VLAN ID for packets passing over the network. A VLAN is a group of computers on a network whose software has been configured so that they through the Access Point with a tag. behave as if they were on a separate Local Area Network Save: Click Save to confirm the changes or Cancel to cancel (LAN).
  • Page 44: Chapter 7 Mesh

    Chapter 7 Mesh...
  • Page 45: Mesh Settings

    Mesh Mesh Status Mesh ID: To create a mesh network, please enter the ID number of this device for including into Mesh. This page allows you to review the status of the mesh Password: Set up a password for this Mesh ID. network. Mesh RSSI: The RF level in the mesh network. Save/Cancel: To instore or remove the setings you have done.
  • Page 46: Tools

    Tools Traceroute Node List: Devices list in this Mesh network. This page allows you to trace the routing table to a target Link Status: This page allows you to review the linking in the network. status (RSSI) of each Mesh nodes. Ping This page allows you to analyze the connection quality of the device in the network.
  • Page 47: Chapter 8 Management

    Chapter 8 Management...
  • Page 48: Advanced Settings

    Advanced Settings Controller Settings Controller Address (Auto detection if leave empty): If the device is managing by controller, it will show the address. SNMP Settings This page allows you to assign the Contact Details, Location, Status: Enables or disables the SNMP feature. Community Name, and Trap Settings for a Simple Network Contact: Specifies the contact details of the device. Management Protocol (SNMP). SNMP is a networking Location: Specifies the location of the device. management protocol used to monitor network attached Community Name (Read Only): Specifies the password devices.
  • Page 49: Cli Settings/Email Alert

    SNMPv3: Enables or disables the SNMPv3 feature. SSH: Enable Secure Shell (SSH) to make secure, encrypted connections in the network. Secure Shell is a network User Name: Specifies the username for SNMPv3. protocol that allows data to be exchanged using a secure Auth Protocol: Selects the authentication protocol type: channel between two network devices. MDS or SHA. HTTPS: Enable HTTPS to transfer and display web content SAuth Key: Specifies the authentication key. securely. The Hypertext Transfer Protocol over SSL (Secure Socket Layer) is a TCP/IP protocol used by web servers to Priv Protocol: Selects the privacy protocol type: DES.
  • Page 50 Email Alert Password: Enter the password for the email account that You can use the Email Alert feature to send messages will be used to send emails. to the configured email address when particular system events occur. SMTP Server: Enter the IP address or hostname of the outgoing SMTP server.
  • Page 51: Time Zone

    Time Zone Date and Time Setting Time Zone This page allows you to set the internal clock of the You can click Auto Detect or select Time Zone from the device. menu. Enable Daylight Saving: Check whether daylight savings applies to your area. Start: Select the day, month, and time when daylight savings time starts. End: Select the day, month, and time when daylight sav- ings times ends. Manually Set Date and Time: Manually specify the date and time.
  • Page 52: Auto Reboot Settings

    Auto Reboot Settings You can specify how often you wish to reboot the device. Auto Reboot Setting: Enables or disables the Auto Reboot function. Frequency of Auto Reboot: Specifies how often you wish to reboot the EnStationAC by Min, Hour, Day or Week. Timer: Select the day and enter the time you would like to reboot automatically. Save: Click Save to apply the changes.
  • Page 53: Wi-Fi Scheduler

    Wi-Fi Scheduler drop-down list. The Wi-Fi Scheduler can be created for use in enforcing rules. For example, if you wish to restrict web access to Day(s): Place a checkmark in the boxes for the desired days Mon-Fri from 3pm to 8pm, you could create a schedule or select the All Week radio button to select all seven days selecting Mon, Tue, Wed, Thu and Fri while entering a Start of the week.
  • Page 54: Tools

    Tools Ping Test Traceroute Test This page allows you to analyze the connection quality of Target IP/ Domain Name: Enter the IP address or domain the device and trace the routing table to a target in the name you would like to trace network. From/To: Enter the IP address you would like to ping. Nslookup Test Target IP/ Domain Name: Enter the IP address or domain Target IP: Enter the IP address you would like to search.
  • Page 55 Speed Test Device Discovery Target IP / Domain Name: Enter an IP address or domain This page allows you to discover devices from network name you wish to impelement a speed test for realizing for Operation Mode, IP Address, System MAC Address and the variance on wireless speed. Firmware version.
  • Page 56: Chapter 9 System Management

    Chapter 9 System Management...
  • Page 57: Account/Firmware

    System Manager Account Firmware Firmware Upgrade This page allows you to change the device username and password. By default, the username is: admin and the This page allows you to upgrade the firmware of the password is: admin. The password can contain from 0 to device.
  • Page 58: Backup/Restore

    Backup/Restore User Setting This page allows you to save the current device The function allows you to backup the current device configurations. When you save your configurations, configurations into the EnStationAC as the default you also can reload the saved configurations into the value. If extreme problems occur, or if you have set the device through the Restore Saved Settings from a file EnStationAC incorrectly, you can push the Reset button...
  • Page 59 Note1: After setting the current settings as the default, you should click the Restore to Default on the web interface for reverting the settings into the factory default instead of pushing the reset button. Note2: Please write down your account and password before saving. The user settings will now become the new default settings at the next successful login.
  • Page 60: Log

    System Log Remote Log The EnStationAC automatically logs (records) events This page allows you to setup the Remote Log functions of possible interest in its internal memory. To view the for the AP/CPE. logged information, click the Log link under the System Manager menu.
  • Page 61: Logout/Reset

    Logout Reset Click Logout in Management menu if you want to logout In some circumstances, it may be required to force the from the device. device to reboot. Click on Reset to reboot or to reset the device. *The model name will be varied by different models. Once you click reset button, you will see the options for reboot or restore this AP.
  • Page 62: Chapter 10 Enwifi App

    Chapter 10 EnWiFi App...
  • Page 63: About Enwifi App

    Realize status of an Access Point on RF information and real time throughput on Tx and Rx ways to make maximum PtP connecting performance or remove device with weak signal. Discover Device Discover EnGenius Device nearby and access to it to do management quickly. Connected Status Monitor Monitor connected devices on signal level (RSSI), transmit / receive performance, and firmware version. Users can enhance device settings base on these connected information.
  • Page 64: Configuring Device In Enwifi App

    Configuring Device in EnWiFi App Before access to device, you need to find Management SSID and connect to it first. Then you can see your device in the Device List. Single Configuration Proceed Wireless Settings, Network and System Configuration to setup value on RF parameters, DHCP/Spanning Tree, and time zone for a device.
  • Page 65 WDS Link Setting WDS links will assist users to setup peer-to-peer connection easily.
  • Page 66 Group Configuration Proceed Wireless Settings including EnJet, Operation mode, distance and time slot, channel used, channel HT, Tx power and Security...
  • Page 67 Group Configuration Proceed Wireless Settings including EnJet, Operation mode, distance and time slot, channel used, channel HT, Tx power and Security...
  • Page 68 Proceed configuration on IP/Subnet, time Setting, and account/password under a group.
  • Page 69 You also can use EnWiFi App to proceed connection from Client Bridge mode devices to an Access Point mode device.
  • Page 70 You also can set Operation mode to WDS AP mode and let WDS STA devices connect to this WDS AP mode device.
  • Page 71 Discover Device Discover and Access to other EnGenius devices to manage their status.
  • Page 72 Monitor & Management Monitor clients connected status. Base on this information to adjust configuration or press kick out to remove device if the signal is weak .
  • Page 73 Backup Backup current settings as a configuration file to apply to other devices quickly.
  • Page 74 Restore Choose backup file to restore other devices so that they can have the same configuration quickly.
  • Page 75: Appendix

    Appendix...
  • Page 76: A- Fcc Interference Statement

    Appendix A - FCC Interference Statement Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.For product available in the USA/Canada market, only channel 1~11 can be operated.
  • Page 77: B-Professional Installation Instruction (Fcc)

    Appendix B - Professional Installation Instruction (FCC) Installation Personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. Installation Location The product shall be installed at a location where the radiating antenna can be kept 20 cm from nearby person in normal operation condition to meet regulatory RF exposure requirement.
  • Page 78: C-Ic Interference Statement

    Appendix C - IC Interference Statement Industry Canada statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2.
  • Page 79 DETACHABLE ANTENNA USAGE This radio transmitter (IC: 10103A-EWS850AP ) has been approved by ISED to operate with the antenna type listed below with maximum permissible gain indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
  • Page 80: D- Professional Installation Instruction (Ic)

    Appendix D Professional installation instruction (IC) 1. Installation personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. 2.
  • Page 81 Instructions d’installation professionnelle 1. Installation Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofre- quences et les regles s’y rapportant. L’installation et les reglages ne doivent pas etre modifies par l’utilisateur final. 2.

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