EnGenius EWS357AP v3/ECW220 v2 User Manual
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EWS357AP v3/ECW220 v2 Access Point User Manual
version 1.4
11ax Indoor / Cloud ManagedAccess Point

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Summary of Contents for EnGenius EWS357AP v3/ECW220 v2

  • Page 1 Business Solutions User Manual EWS357AP v3/ECW220 v2 Access Point User Manual version 1.4 11ax Indoor / Cloud ManagedAccess Point...
  • Page 2 IMPORTANT To install this Access Point please refer to the Quick Installation Guide included in the product packaging.
  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Product Overview..........4 Fast Roaming................38 Key Features/Introduction............5 Guest Network Settings............39 System Requirements............... 6 Chapter 8 Management ............40 Package Contents................. 6 Management VLAN Settings..........41 Technical Specifications.............. 7 Advanced Settings............... 42 Physical Interface................9 CLI Settings/Email Alert.............
  • Page 4: Chapter 1 Product Overview

    Chapter 1 Product Overview...
  • Page 5: Key Features/Introduction

    Features and specifications subject to change without notice. Trademarks and registered trademarks are the property of their respective owners. For United States of America: Copyright © 2019 EnGenius Technologies, Inc. All rights reserved.
  • Page 6: System Requirements

    encryption. The device also includes MAC address filtering to allow network administrators to offer network access only to known computers and other devices based on their MAC addresses. System Requirements The following are the Minimum System Requirements in order to configure the device. • Computer with an Ethernet interface or wireless network capability • Windows OS (XP, Vista, 7, 8, 10), Mac OS, or Linux-based operating systems • Web-Browsing A pplication ( i.e.: E dge, I nternet E xplorer, F irefox, S afari, o r another similar browser application) Package Contents • Access Point...
  • Page 7: Technical Specifications

    Technical Specifications (EWS357AP v3/ECW230 v2) Standard: Optimize Performance IEEE802.11ax/ac/a/n on 5 GHz Quality of Service (QoS): Follow 802.11e IEEE802.11ax/b/g/n on 2.4 GHz Power Save Mode (UAPSD) Antenna Pre-Authentication (Compliance with 802.11i&x) PMK Cahcing (Compliance with 802.11i) Integrated Omni-directional antennas Fast Roaming (802.11r) Physical Interfaces Multicast/Unicast Conversion EWS357AP/ECW230 v2 v3: 1 x 10/100/1000 Ethernet Port with PoE support Easy to Management LED Indicators Power BSSID LAN 1 Multiple SSIDs LAN 2 Guest Network 2.4 GHz VLAN Tag 5 GHz VLAN Per SSID...
  • Page 8 Wireless encryption standard Hidden SSID in beacons Rogue AP Detection (Support on Manged mode) L2 Isolation Client Isolation Https SSH tunnel Security WPA2 Personal (AES) WPA2 Enterprise (WPA-PSK AES) Hides SSID in beacons MAC address filtering, up to 32 MACs per SSID Wireless STA (Client) connection list Https Support SSH Support Physical/Environment Conditions Operating: Temperature: 0 °C to 40 °C (32 °F to 158 °F) Humidity (non-condensing): 90% or less Storage: Temperature: -40 °C to 80 °C (-40 °F to 176 °F ) Humidity (non-condensing): 90% or less...
  • Page 9: Physical Interface

    Physical Interface Dimensions and Weights Length:160 mm (6.30”) Width: 160 mm (6.30”) Depth: 34 mm (1.34”) Weight: 370 g (0.75 lbs) 1 Latch: Fix mounting when sliding bracket into this slot 2 Reset Button: Push this button to reset or reboot this device 3 LAN Port (Proprietary 54V/0.6A or 802.3at): Ethernet port for RJ-45 cable. 4 DC-Jack: Power from the included DC12V/2A adapter 5 Ceiling Mount Holes: Use these ports to assemble with mounting bracket 6 LED Indicators: LED lights for Power, LAN Port, 2.4 GHz Connection and 5 GHz Connection.
  • Page 10: Chapter 2 Before You Begin

    Chapter 2 Before You Begin...
  • Page 11: Computer Settings

    Computer Settings Windows XP/Windows 7/Windows 8/Windows 1b. Move your mouse to the lower right hot corner to display the Charms Bar and select the Control Panel in Windows 8 OS. In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system. 1a. Click the Start button and open the Control Panel Windows 8 1c.
  • Page 12 4. Select Internet Protocol Version 4 (TCP/IPv4) and then 2a. In Windows XP, click Network Connections. select Properties. 2b. In Windows 7/Windows 8/Windows 10, click View Network Status and Tasks in the Network and Internet section, then select Change adapter settings. 3.
  • Page 13 on the same subnet as the device. For example: ENH220EXT IP address: 192.168.1.1 PC I P a ddress: 1 92.168.1.2 – 1 92.168.1.255 PC Subnet mask: 255.255.255.0...
  • Page 14 Apple Mac OS X 4. In Configure IPv4, select Manually. 1. Go to System Preferences (Which can be opened in the 5. Enter an IP address that is different from the Access Applications folder or selecting it in the Apple Menu). Point and Subnet mask then press OK. 2. Select Network in the Internet & Network section. Note: Ensure that the IP address and Subnet mask are on the same subnet as the device.
  • Page 15: Hardware Installation

    Hardware Installation 1. Connect one end of the Ethernet cable into the LAN port EnGenius EPA5006GP or EPA5006GAT for powering up of the Access Point and the other end to the Ethernet your 11AX device. port on the computer. Note2: EWS357AP v3/ECW230 v2 can be driven by IEEE 2.
  • Page 16: Mounting The Ap

    Mounting the AP Using the provided hardware, the AP can be attached to a wall or a ceiling. 1. Managed Indoor Access 2. Ceiling Mount Base 3. Ceiling Mount Base Point (9/16” T-Rail) (15/16” T-Rail) 4. Mounting Screw Kit...
  • Page 17 Ceiling Mount an Access Point Wall Mount an Access Point 1) Slide the ceiling mount base into the slot of the Access 3) Continued from A, determine where the Access Point Point. to be placed and mark location on the surface for the two mounting holes. Use the appropriate drill bit to drill two 2) Hold the Access Point with one hand to reach the other 8.1mm diagram and 26mm depth holes in the markings hand over the T-Rail sides of the bracket. Then hook the and hammer the bolts into the openings.
  • Page 18: Chapter 3 Configuring Your Access Point

    Chapter 3 Configuring Your Access Point...
  • Page 19: Default Settings./Web Configuration

    Configuring Your Access Point This section will show you how to configure the device 2. The default username and password are admin. using the web-based configuration interface. Once you have entered the correct username and password, click the Login button to open the web-base Default Settings configuration page.
  • Page 20: Chapter 4 Building A Wireless Network

    Chapter 4 Building a Wireless Network...
  • Page 21: Access Point Mode

    Access Point Mode In Access Point Mode, AP behaves likes a central connection for stations or clients that support IEEE 802.11ac/a/b/g/n networks. The stations and clients must be configured to use the same SSID (Service Set Identifier) and security password to associate with the AP. The AP supports up to eight SSIDs per band at the same time for secure access. Access Point Client Client...
  • Page 22: Chapter 5 Status

    Chapter 5 Status...
  • Page 23: Main Status

    Overview Save Changes Note: VLAN ID is only applicable in Access Point, WDS AP or WDS BR mode. This page lets you save and apply the settings shown under Unsaved changes list, or Revert the unsaved changes and revert to the previous settings that were in effect. The Memory Information section shows usage of •...
  • Page 24 • The LAN Information section shows the Local Area Network settings such as the LAN IP Address, Subnet mask, Primary DNS Address, Secondary DNS Address, status of DHCP client, and status of Spanning Tree protocol (STP). The Wireless LAN Information 2.4 GHz/5 GHz section shows wireless information such as Operation Mode, Frequency, and Channel.
  • Page 25: Connection

    Connections Realtime 2.4 GHz/5 GHz Connection List Realtime Click the connection link under the Overview menu displays The Realtime section contains the following options: the connection list of clients associated to the AP’s 2.4 CPU Loading: 3 minutes CPU loading percentage GHz/5 GHz, along with the MAC addresses and signal information, it displays current loading, average loading strength for each client.
  • Page 26 Traffic Loading: 2.4GHz and 5GHz and Ethernet port inbound and outbound traffic by current, average and peak time. Realtime Connection (Pkts): Overview on current active network connections. It displays UDP and TCP packets information and other connection status. UDP connections curve is in blue; TCP connection curve is in green; others curve is in red. Below of chart shows connections source and destination.
  • Page 27: Chapter 6 Network

    Chapter 6 Network...
  • Page 28: Basic Ipv4/Ipv6 Settings

    Basic IPv4/IPv6 Settings Primary/Secondary DNS: The primary/secondary DNS address for this device. This page allows you to modify the device’s IP settings. Save: Click Save to confirm the changes. Spanning Tree Protocol (STP) Settings This page allows you to modify the Spanning Tree settings. Enabling the Spanning Tree protocol will prevent network loops in your LAN network.
  • Page 29: Spanning Tree Protocol Setting

    bridge in the spanning tree does not send a hello packet for a long period of time, it is assumed to be inactive. Forward Delay: Specifies Bridge Forward Delay in seconds. Forwarding delay time is the time spent in each of the Listening and Learning states before the Forwarding state is entered.
  • Page 30: Chapter 7 2.4 Ghz/5 Ghz Wireless

    Chapter 7 2.4 GHz & 5 GHz Wireless...
  • Page 31: Wireless Settings

    2.4GHz and 5GHz SSID, users also can set the portion of client devices on 5GHz as welll as security settings must be the same. EnGenius radio to assure smoothly connection. The default value of Band Steering supports following advanced settings, the 5GHz radio is 75%.
  • Page 32: 2.4 Ghz/5 Ghz Wireless Network

    This page displays the current status of the Wireless applications, users can decide to implement a channel settings of this AP. bandwidth to fulfill real applications. The larger the channel, the greater the transmission quality and speed. 2.4 GHz/5 GHz Wireless Network Transmit Power (Tx Power): Default Tx power is Auto to obey regulartory power of each country. Channel: Click Configuration button to open a new windows to configure channels for performing wireless service.
  • Page 33 lower the data rate, the lower the throughput, though Save: Click Save to confirm the changes or Cancel to cancel transmission distance is also lowered. and return to previous settings. RTS/CTS Threshold: Specifies the threshold package size for RTC/CTS. A small number causes RTS/CTS packets to be sent more often and consumes more bandwidth. Client Limits: Limits the total number of clients on this radio.
  • Page 34: 2.4 Ghz/5 Ghz Ssid Profile

    2.4 GHz/5 GHz SSID Profile Current Profile: You can configure up to sixteen (16) different SSIDs (eight (8) per band). If multiple client devices will be accessing the network, you can arrange the devices into SSID groups. Click Edit to configure the profile and check whether you want to enable extra SSID. SSID: Specifies the SSID for the current profile.
  • Page 35 Wireless Security Passphrase: Wireless clients must use the same Key to associate the device. If using ASCII format, the Key must The Wireless Security section lets you configure the AP’s be from 8 to 63 characters in length. If using HEX format, security modes the Key must be 64 HEX characters in length. Group Key Update Interval: Specifies how often, in seconds, the Group Key changes. The default value is 3600. * Setting of WPA2-Enterprise (Pre-Shared Key): Encryption: Select the WPA encryption type you would like.
  • Page 36: Wireless Traffic Shaping

    Radius accounting server. Radius Accounting Port Enter the port number used for connections to the Radius accounting server. Radius Accounting Secret: Enter the secret required to connect to the Radius accounting server. Interim Accounting Interval: Specifies how often, in seconds, the accounting data sends.
  • Page 37: Wireless Mac Filtering

    Wireless MAC Filtering Delete: Delete the selected entries. Save: Click Save to apply the changes. Wireless MAC Filtering is used to allow or deny network access to wireless clients (computers, tablet PCs, NAS, smartphones, etc.) according to their MAC addresses. You can manually add a MAC address to restrict permission to access this AP. The default setting is: Disable Wireless MAC Filter.
  • Page 38: Fast Roaming

    Wireless Advanced Save: Click Save to confirm the changes. Wireless Traffic Shaping Fast Roaming Traffic shaping regulates the flow of packets leaving an interface to deliver improved Quality of Service. Enable the function to serve mobile client devices that roam from Access Point to Access Point. Some applications running on Client devices require fast re-association when they roam to a different Access Point Please enter the settings of the SSID and initialize the Security mode to WPA enterprise, as well as to set the Radius Server...
  • Page 39: Guest Network Settings

    Guest Network Settings the addresses by the DHCP server. Adding a guest network allows visitors to use the Internet without giving out your office or company wireless Ending IP Address: The last IP Address in the range of security key. You can add a guest network to each addresses assigned by the DHCP server.
  • Page 40: Chapter 8 Management

    Chapter 8 Management...
  • Page 41: Management Vlan Settings

    Management VLAN Settings DHCP server supports the reconfigured VLAN ID and This page allows you to assign a VLAN tag to packets sent then reconnect to this AP using the new IP address. over the network. A VLAN is a group of computers on a network whose software has been configured so that they behave as if they were on a separate Local Area Network (LAN). Computers on VLAN do not have to be physically...
  • Page 42: Advanced Settings

    Advanced Settings SNMP Settings SNMP Enable/Disable: Enables or disables the SNMP This page allows you to assign the Contact Details, Location, feature. Community Name, and Trap Settings for a Simple Network Management Protocol (SNMP). SNMP is a networking Contact: Specifies the contact details of the device. management protocol used to monitor network attached Location: Specifies the location of the device.
  • Page 43: Cli Settings/Email Alert

    Priv Key: Specifies the privacy key for privacy. transfer and display web content securely. Engine ID: Specifies the engine ID for SNMPv3. Email Alert Apply Save: Click Apply Save to apply the changes. You can use the Email Alert feature to send messages CLI Settings to the configured email address when particular system events occur.
  • Page 44 Subject: Enter the text to appear in the email subject line. Username: Enter the username for the email account that will be used to send emails. Password: Enter the password for the email account that will be used to send emails. SMTP Server: Enter the IP address or hostname of the outgoing SMTP server.
  • Page 45: Time Zone

    Time Zone Time Setting Manually Set Date and Time: Manually specify the This page allows you to set the internal clock of the AP. date and time. Synchorize with PC: Click this button to synchorize Date and time of this AP with the PC. Automatically Get Date and Time: Select Automatically Get Date and Time and check whether you wish to enter the IP address of an NTP server or use the default NTP server to have the internal clock...
  • Page 46: Auto Reboot Settings

    Auto Reboot Settings You can specify how often you wish to reboot the AP. Auto Reboot Setting: Enables or disables the Auto Reboot function. Timer: Select the day and enter the time you would like to reboot automatically. Save: Click Save to apply the changes.
  • Page 47: Wi-Fi Scheduler

    Wi-Fi Scheduler Schedule Templates: Select a schedule template from the The Wi-Fi Scheduler can be created for use in enforcing drop-down list. rules. For example, if you wish to restrict web access to Mon-Fri from 3pm to 8pm, you could create a schedule Day(s): Place a checkmark in the boxes for the desired days selecting Mon, Tue, Wed, Thu and Fri while entering a Start or select the All Week radio button to select all seven days...
  • Page 48: Tools

    Tools Ping Test Parameters Start Ping: Click Start Ping to begin pinging the target This page allows you to analyze the connection quality device (via IP). of the AP and trace the routing table to a target in the network. Traceroute Target: Enter the IP address or domain name you wish to trace.
  • Page 49 Speed Test Parameters / LED Control This page allows you to implement speed test to realize LED Control the throughput of a target DUT. Control LED on/off for Power, LAN interface, or 2.4 GHz/5 GHz WLAN interface. Target IP / Domain Name: Enter an IP address or domain name you wish to impelement a speed test for realizing Power: Enables or disables the Power LED indicator.
  • Page 50 Device Discovery This page allows you to discover devices from network for Operation Mode, IP Address, System MAC Address and Firmware version.
  • Page 51: Account/Firmware

    Firmware Account This page allows you to change the AP username and Firmware Upgrade password. By default, the username is: admin and the This page allows you to upgrade the firmware of the password is: admin. The password can contain from 0 to 12 alphanumeric characters and is case sensitive.
  • Page 52: Backup/Restore

    Backup/Restore Backup Setting: Click Export to save the current This page allows you to save the current device configured settings. configurations. When you save your configurations, you also can reload the saved configurations into the Restore New Setting: To restore settings that have device through the Restore Saved Settings from a file been previously backed up, click Browse, select the section. If extreme problems occur, or if you have set...
  • Page 53 User Setting Back Up Setting as Default: Click Backup to backup the user settings you would like to the device’s memory The function allows you to backup the current device for the default settings. configurations into the AP as the default value. If Restore to User Default: Click Restore to restore user extreme problems occur, or if you have set the AP settings to the factory standard settings.
  • Page 54: Log

    System Log Log type You may choose one of log types to display logs in the following window. The default log types is All. The AP automatically logs (records) events of possible interest in its internal memory. To view the logged information, click the Log link under the System Manager menu.
  • Page 55: Logout/Reset

    Logout Logout: Click Logout in Management menu to logout. Once you click reset button, you will see the options for reboot or restore this AP. Please confirm again to logout the system or not. Reboot the device: Click it to reboot this device. Restore to Factory Default: Click it to reset this device to factory default setting. Restore to User Default: Click it to reset this device to user default settings. For realizing the setting method, Reset you may refer page 65 and page 66.
  • Page 56: Appendix

    Appendix...
  • Page 57: Fcc Interference Statement

    Appendix A Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 58: Ic Interference Statement

    Appendix B - IC Interference Statement Industry Canada Statement This device complies with applicable license-exempt RSSs of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 59 FOR MOBILE DEVICE USAGE Radiation Exposure Statement EWS357AP v3/ECW220 v2: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. Pour l’utilisation de dispositifs mobiles) Déclaration d’exposition aux radiations: EWS357AP v3/ECW220 v2: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.
  • Page 60: Fcc Interference Statement

    Please added certification standard in your user manual which depended on the test standards your device performed. or - If the DoC should be a simplified version, please take below as reference – Hereby, EnGenius Networks declares that the EWS357AP v3/ECW230 v2 is compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:...
  • Page 61 附錄 輻射性電機管理辦法 取得審驗證明之低功率射頻器材,非經核准,公司、商號或使 用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 低功率射頻器材之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時, 應立即停用,並改善至無干擾時方得繼續使用。前述合法通信,指依電信管理法規 定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波 輻射性電機設備之干擾。 使用此產品時應避免影響附近雷達系統之操作 「本產品電磁波曝露量(MPE)標準值1mW/cm ,送測產品實測值為0.343 mW/cm ,建 議使用時至少距離人體20 cm」...

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