Dyson light ball Operating Manual page 9

FILTER B
• Lie the appliance on its side.
• To remove filter B:
– Turn the blue central locking dial on the outer cover of the ball anti-
clockwise until the cover is released.
– Lift off the cover.
– Turn the filter one-quarter anti-clockwise to release.
• Wash the filter with cold water only.
• Filter B should be rinsed and tapped out until the water runs clear,
then tapped out again to ensure all excess water is removed. (Tap on
the plastic rim, not the filter material.) Leave to dry completely for a
minimum of 24 hours.
• It is normal for the filter in the ball to turn grey in colour.
• To refit filter B:
– Refit the filter on to the ball.
– Secure the filter by turning it clockwise so the arrows align.
• When refitting the outer cover of the ball, keep turning the central
locking dial clockwise. When it starts to click it is locked.
LOOKING FOR BLOCKAGES
• Switch 'OFF' and unplug before looking for blockages. Failure to do
so could result in personal injury.
• Leave to cool down for 1-2 hours before checking the filters or
for blockages.
• Clear any blockage before restarting.
• Look for blockages in the wand, airways and cleaner head.
• To release the hose from the machine, you will need to remove
the wand.
• Open the wand release cap.
• Pull the wand up and away from the handle.
• Press the red release button in the connecting collar and remove the
wand from the hose.
• Remove the clear bin and cyclone unit. Then release the hose from the
appliance by pressing the red tab on the base of the hose – you can
see it from the front of the appliance.
• Check for blockages in the hose.
• Beware of sharp objects when checking for blockages.
• To refit the hose, align the guides on the base of the hose with the
channels in the neck of the airway. Ensure the red tab faces the front
of the appliance. Push the hose on. It will click into place. To refit the
wand follow the instructions above in the 'Operation' section.
• To remove the base plate to access an obstruction, see 'Base plate –
disassembly/reassembly'.
• To look for blockages in the front airway between the ball and the
cleaner head you will need to remove the cleaner head: see 'Base
plate – disassembly/reassembly' below on how to do this.
• To look for blockages in the rear airway between the ball and the
cleaner head you will need to release the hose. Hold and slide the red
cuff out. Check thoroughly for blockages and slot back into place.
• Beware of sharp objects when checking for blockages.
• To look for blockages in the ball, open the clear plastic inlet on
the top.
• Refit all parts securely before using.
• Clearing blockages is not covered by your Dyson guarantee.
BLOCKAGES - THERMAL CUT-OUT
• This appliance is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or wand inlet. If any part becomes
blocked the appliance may overheat and automatically cut-out.
• If this happens, follow the instructions in 'Looking for blockages'.
BRUSH BAR – CLEARING OBSTRUCTIONS
• If your brush bar is obstructed, it may shut 'OFF'. If this happens, you
will need to remove the blockage.
• Switch 'OFF' and unplug before proceeding. Failure to do so could
result in personal injury.
• Beware of sharp objects when clearing obstructions.
• If you still cannot clear the obstruction, please follow the instructions
below to remove the base plate. This gives more access to the
obstruction. Alternatively, contact a Dyson expert on the Dyson
Customer Care Helpline or visit the website. Clearing brush bar
obstructions is not covered by your Dyson guarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
• Switch 'OFF' and unplug before proceeding. Failure to do so could
result in personal injury.
• Lay the appliance on its front.
• Detach the red 'C' clip which is on the connection between the
cleaner head and the appliance. It is quite firm, but do not pull it off
roughly. Use a constant, firm pressure.
• Pull the cleaner head away from the appliance. Use a constant,
firm pressure.
• At each end of the cleaner head there are 2 levers:
– swing them out at right angles
– hinge the base plate open.
• Beware of sharp objects when clearing obstructions.
• To refit the base plate, hinge it closed.
• To secure the base plate push both levers back into position so they
are flush with the surface of the cleaner head.
• Refit the red 'C' clip onto the cleaner head. The flatter edge of the clip
fits against the cleaner head. It is easier to slide one lug into its slot
before the other.
• Lay the appliance on its back.
• Attach the cleaner head by sliding it on to the connections on the
lower front part of the ball. Ensure the electrical plug on the cleaner
head fits into the twin-block connection on the body of the appliance,
which is directly above the airway. Push firmly: the cleaner head will
click into place.
BRUSH BAR – TROUBLESHOOTING
• If the brush bar has stopped spinning, follow the instructions above
on clearing obstructions. Alternatively, contact a Dyson expert on the
Dyson Customer Care Helpline or visit the Dyson website.
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to
your rights under the Dyson guarantee, we also provide the following
statement as required by the Australian Consumer Law: In Australia,
your Dyson appliance comes with statutory guarantees that cannot
be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also
entitled to have your Dyson appliance repaired or replaced if it fails
to be of acceptable quality and the failure does not amount to a
major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery
Robinson Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the
property of Dyson Appliances (Aust) Pty Ltd. or Avery Robinson Ltd.
(NZ).
• The repair or replacement of your Dyson appliance under the Dyson
guarantee will not extend the period of the Dyson guarantee.
• The Dyson guarantee provides benefits which are additional to and
do not affect your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent)
delivery/purchase before any work can be carried out on your Dyson
appliance. Without this proof, any work carried out pursuant to the
Dyson guarantee and any associated delivery charges (both to and
from us) will be at your cost, subject to your statutory rights and
remedies as a consumer. Please keep your receipt or delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your
Dyson appliance is found to be defective due to faulty materials,
workmanship or function within 2 years of purchase or delivery (if any
part is no longer available or out of manufacture, Dyson will replace it
with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the
country in which it was sold.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for costs of
repair or replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse,
neglect, careless operation or handling of the Dyson appliance which
is not in accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic
purposes in the country of purchase.
• Use of parts not assembled or installed in accordance with the
instructions of Dyson.
• Use of parts and accessories other than those produced or
recommended by Dyson.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Damage from external sources such as transit, weather, electrical
outages or power surges.
• Failures caused by circumstances outside Dyson's control.
• Blockages – please refer to the illustrations and the section 'Looking
for Blockages' in this Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or use
(cordless machines only).
• If your Dyson guarantee does not apply, you may have statutory rights
and remedies available to you as a consumer. If you are in any doubt
as to what is covered by your Dyson guarantee, please call the Dyson
Customer Care Helpline.
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