ZyXEL Communications LTE Series User Manual page 151

The default IP address is 192.168.1.1.
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If you changed the IP address and have forgotten it, you might get the IP address of the Zyxel Device by
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looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway
might be the IP address of the Zyxel Device (it depends on the network), so enter this IP address in your
Internet browser.
If this does not work, you have to reset the Zyxel Device to its factory defaults. Refer to
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page 144.
I forgot the password.
See the device label for the default admin password.
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If you can't remember the password, you have to reset the Zyxel Device to its factory defaults. Refer to
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Section 25.2 on page
I cannot see or access the Login screen in the Web Configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the Zyxel Device.
Check the hardware connections, see the Quick Start Guide.
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Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
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enabled.
Reset the Zyxel Device to its factory default, and try to access the Zyxel Device with the default IP
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address. Refer to
If the problem continues, contact the network administrator or vendor, or try the advanced suggestion.
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Advanced Suggestion
• Try to access the Zyxel Device using another service, such as Telnet. If you can access the Zyxel
Device, check the remote management settings and firewall rules to find out why the Zyxel Device
does not respond to HTTP.
I can see the Login screen, but I cannot log in to the Zyxel Device.
Chapter 27 Troubleshooting
144.
(Section 6.2 on page
Section 25.2 on page 144.
LTE Series User's Guide
44), use the new IP address.
151
Section 25.2 on
I