• Repairs of the appliance should be carried out by a licensed technician only . Incorrect repairs may result in dangerous situations . If you need repairs, contact a SAMSUNG Service Center or your dealer . • If the power cord is defective, it must be replaced by a licensed technician with a UL-listed range cord .
This document can not be used without Samsung’s authorization. 1. Precautions 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/or property damage. This guide does not cover every possible condition that may occur. For further assistance, contact a licensed technician or the manufacturer .
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This document can not be used without Samsung’s authorization. 1. Precautions SURFACE BURNERS • Use Proper Pan Size – This appliance is equipped CAUTION with one or more surface burners of different sizes. Select utensils having flat bottoms large enough Do not store items of interest to children in to cover the surface burner flames.
This document can not be used without Samsung’s authorization. 1. Precautions SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in the self-clean mode .
⑪ Convection fan/ Convection heater ⑫ Oven rack system ⑬ Bake heater ADJUSTABLE LEVELING LEGS (4) (not shown) ANTI-TIP BRACKET KIT (1) If you need an accessory marked with a *, you can buy it from the Samsung contact center . (1-800-726-7864) .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Control Panel - Oven 01 START/SET (Lock) : Start a function or set the time . Lock the control 13 Touch to Wake-Up : Activate the control panel display .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are positioned and assembled properly .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Table of Specifications Slide In Dual Fuel Items NX58H9950WS NY58J9850WS Colour Stainless Steel Stainless Steel Controls Control Type - Oven...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications Table of Specifications Slide in Dual Fuel Items NX58H9950WS NY58J9850WS Cooktop Cooktop Type Stainless steel Stainless steel Number of Burners...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications Table of Specifications Slide in Dual Fuel Items NX58H9950WS NY58J9850WS Drawer Drawer capacity (cu .ft) 0 .7 0 .7 Type...
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 2. Specifications 2-5 Accessories Item Description Code No. Quantity Assy-Grate Side Coating DG94-00937A Assy-Grate Center Coating DG94-00938A Plate Griddle DG61-00563A Assy-Partition DG94-00484A...
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ■ Tool for assembly and disassembly Item How to use Pictures Screw driver(+) Use for assembly and disassembly of all screws .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 COVER MOTOR CONVECTION WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 ASSY CONTROL BOX WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 ASSY FRAME COOKTOP WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 SIDE PANEL WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 ASSY BURNER BOX WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Explanation Photo Guide Cooktop Rear...
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 ASSY PCB ASSEMBLY WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 ASSY DISPLAY, ROTARY SWITCH Parts Explanation Explanation Photo Warming Drawer Follow the steps on 3-2 . Bend the Tail Holder of the Assy Display(PCB) .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 ELECTRODE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 ELECTRODE Parts Explanation Explanation Photo Gas Orifice Burner Cup Tube Follow the steps on 3-1 and 3-3 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 BURNER CUP WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 BURNER CUP Parts Explanation Explanation Photo Tube Burner Cup 1 . Follow the steps on 3-1 and 3-3 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 GAS ORIFICE NOZZLE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 GAS ORIFICE NOZZLE Parts Explanation Explanation Photo 1 . To remove the gas orifice, place the burner cup in a vise and remove the orifice with a 9/32- inch socket wrench .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 VALVE COOKTOP WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 VALVE COOKTOP Parts Explanation Explanation Photo Switch Ignition Adaptor 1 . Follow the steps 3-2 and 3-3 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 SWITCH IGNITION WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 SWITCH IGNITION Parts Explanation Explanation Photo Switch Ignition 1 . Follow the steps on 3-1, 3-2, and 3-3 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 ASSY MOTOR , TCO WARNING Disconnect power before servicing the range . Replace all panels before operating range .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 ASSY MOTOR , TCO Parts Explanation Explanation Photo Hooks of Bracket Motor Rear 1 . Follow the steps on 3-1 and 3-3 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 ASSY DOOR LATCH WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 ASSY DOOR LATCH Parts Explanation Explanation Photo Bracket-Latch Rear Cavity Front 1 . Follow steps on 3-5 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 ASSY PROBE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 ASSY PROBE Parts Explanation Explanation Photo Connector of Assy Probe Assy Probe 1 . Follow steps on 3-4 .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 SWITCH-DOOR PLUNGER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 ASSY LAMP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 SENSOR-THERMISTOR WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 GASKET-DOOR Parts Explanation Explanation Photo 1 . Open the oven door to its fully down position .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 OVEN DOOR (UPPER) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 OVEN DOOR (UPPER) Parts Explanation Explanation Photo To replace door (UPPER) 1 . Firmly grasp both sides of the door at the top position .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 HANDLE-DOOR, GLASS INNER (UPPER) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 HANDLE-DOOR, GLASS INNER (UPPER) Parts Explanation Explanation Photo To remove Handle-Door 7 . Remove 2 screws to remove Handle- Door .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 OVEN DOOR (FULL DOOR) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Explanation Photo To replace door 1 . Firmly grasp both sides of the door at the top position .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 GLASS INNER (FULL DOOR) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Explanation Photo Glass-Inner assembly 4 . Take out the Glass-Inner assembly . GLASS INNER 5 . Unfold 2 flanges of Cover-...
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 HEATER BROIL WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 HEATER BROIL WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 WARMING DRAWER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 HEATER WARMING DRAWER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-28 MOTOR CONVECTION WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-29 HEATER CONVECTION WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-30 REGULATOR WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There are two kinds of error codes. One denotes an oven temperature sensor error and the other denotes a safety error. Possible error codes during use can be checked before service.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-20” Disconnect power Upper oven sensor Upper oven sensor Measure sensor resistance . Replace the oven sensor .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error FAILURE CAUSE SOLUTION CODE 1 . Disconnect power . Open the rear cover . Disconnect the two harness connectors to the oven temperature sensor resistance:1080Ω...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety error “C-21” Disconnect power and remove the PCB . * Source Control, Bake, Broil, and Convection relay * Repair or replace the PCB .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety Error FAILURE CAUSE SOLUTION CODE 1 . Check the assy ITO glass FPCB to make sure it is properly connected with PCB .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety error Key Connector (CN201) “C-d0” Assy display PCB FPCB * Disconnect power . * Take out the assy ITO glass from the assy Assy ITO glass display PCB .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety error “C-d1” * Disconnect power . * Remove the Lock Motor harness . CN401 PCB Terminal CN401...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Failure CAUSE Solution Code Disconnect electrical power to the range . Remove the rear cover panel . Make sure the wiring harness is properly connected (CN201) on main PCB .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes CN403 “C-F0” Assy display PCB CN201 * Disconnect power . * Get rid of connector (CN403,CN201) on Assy display, main PCB .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “-dC-” If Single cavity cooking mode? Please take out divider . If double cavity cooking mode? Please insert divider .
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Control parts No display CN401 4-8 : 120VAC No display 6 : Cooling FAN Lo 1-2 : C/top IG Switch CN401 <Assy display PCB>...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Touch Keypad is not working properly Touch control keypads are not working properly. Make sure the Door lock feature Touch the Start/Set keypad is not turned on .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Buzzer does not beep when keypad is touched . Buzzer does not beep when keypad is touched. *Faulty buzzer on PCB.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Cooktop burner not lighted [Gas malfunction] No cooktop burners will light. * Make sure the gas supply valve to * Fully open the gas supply valve.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Cooktop burners not lighted [Electric malfunction] No cooktop Burners will light * Plug in the power cord and/or * Make sure there is power to the range .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts One cooktop burner not lighted [Electric malfunction] One cooktop burner will not light. Check whether the burner head and *Assemble the burner head and cap is properly assembled.
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts The flame looks abnormal. [Yellow tip / Lift flame] 1 .78 1 .04 1 .40 0 .83 Yellow tip / Lift flame 1 .38...
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Flame size is too big or too small 1 .78 1 .04 Flame size is 1 .40 0 .83 too big or small.
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Oven parts Oven lamp not working Oven lamp is not working * While holding the oven door open, * Make sure the control lockout feature is not press and hold the lockout keypad turned on .
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This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Convection fan not working Convection fan not working. RY508 RY511 <Upper Conv . Motor> <Lower Conv . Motor>...
This document can not be used without Samsung’s authorization. This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Warming drawer parts Warming drawer not heating Warming drawer does not heat. Disconnect terminal Check the voltage of the warming Replace the warming drawer heating element.
This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5. PCB Diagrams 5-1 Figure of PCB and Membrane (This document cannot be used without Samsung’s authorization .) ∎ PCB Main ∎ Assy Display...
This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-2 Explanation of Membrane Keypad (This document cannot be used without Samsung’s authorization .) NY58J9850WS Touch Keypad Touch control panel allows user to operate the oven, oven light, warming drawer and Convection heater, and clock and timer operation by touching the control panel in the front .
This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-3 Explanation of NY58J9850WS Main PCB parts (This document cannot be used without Samsung’s authorization .) Parts Part Name Function and Rule Number This is relay which control source of DLB,BAKE,BROIL,...
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This document can not be used without Samsung’s authorization. 5. PCB Diagrams Parts Part Name Function and Rule Number RY511 Oven-Fan-L Relay This is Relay to control Cooling motor . RY512 Oven-Lamp-L Relay This is Relay to control Cooling motor .
This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-4 Explanation of NY58J9850WS Display PCB parts Parts Part Name Funtion and Rule Number RY400 Option Relay Reserved RY401 Cooling Motor Relay This is Relay to control Cooling Motor...
This document can not be used without Samsung’s authorization. 7. Schematic Diagrams 7. Schematic Diagrams 7-1 Schematic Diagram (Main PCB) (This document cannot be used without Samsung’s authorization .)
This document can not be used without Samsung’s authorization. 8. Reference 8. Reference 8-1 Checkpoints before service request SYMPTOM DIAGNOSIS REMEDY • Measure an input voltage . • Check circuit breaker . (L1-N, L2-N : 120V, L1-L2 : 240V) •...
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This document can not be used without Samsung’s authorization. 8. Reference Checkpoints before service request (Continued) SYMPTOM DIAGNOSIS REMEDY • Make sure that keypad cable on Display • Replace the keypad in case that it is PCB is in normal state .
This document can not be used without Samsung’s authorization. 8. Reference 8-2 Oven sensor resistance (Temperature vs Sensor resistance) degree F degree C ohms degree F degree C ohms 932 .12 1174 .70 960 .90 1194 .00 980 .40 1385 .10 1000 .00...