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Table of Contents
Troubleshooting
Related Manuals for IBM DS8000
Summary of Contents for IBM DS8000
- Page 1 IBM DS8000 Storage Replication Adapter Version 2.3.1 User Guide SC27-4232-05...
- Page 2 Before using this document and the product it supports, read the information in “Notices” on page 63. Edition notice Publication number: SC27-4232-05. This publication applies to version 2.3.1 of the IBM DS8000 Storage Replication Adapter and to all subsequent releases and modifications until otherwise indicated in a newer publication.
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Page 3: Table Of Contents
Setting up preconfigured environments for Master Subordinate DS8000 . Setting up non-preconfigured environments for Master Subordinate DS8000 . VMware SRM/IBM DS8000 SRA and Tivoli Storage Productivity Center for Replication Coexistence Setting user privileges for SRA configurations . Preconfigured environment . - Page 4 Index ........IBM DS8000 Storage Replication Adapter...
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Page 5: Figures
Array Managers option in the Inventory Removing progress panel . window . InstallShield Wizard Complete panel . IBM System DS8000 Adapter as SRA type Configuration Utility panel . Array Manager information . Preconfigured Metro Mirror scenario . Add Array Manager Successfully . - Page 6 IBM DS8000 Storage Replication Adapter...
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Page 7: About This Guide
An attention notice appears before the instruction or situation in which damage can occur. Related information and publications You can find additional information and publications related to the IBM DS8000 Storage Replication Adapter at the following websites: v IBM DS8000 Information Center (http://publib.boulder.ibm.com/infocenter/... -
Page 8: Getting Information, Help, And Service
IBM Knowledge Center (http://www.ibm.com/support/knowledgecenter/) Getting information, help, and service If you need help, service, technical assistance, or seek more information about IBM products, you can find various sources to assist you. You can view the following websites to get information about IBM products and services and to find the latest technical information and support: ®... - Page 9 – Page, table, or illustration numbers that you are commenting on – A detailed description of any information that should be changed Note: When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
- Page 10 IBM DS8000 Storage Replication Adapter...
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Page 11: Chapter 1. Introduction
Reprotect in the SRM. Concept diagram The IBM DS8000 storage system can use the IBM DS8000 SRA add-on that works with each instance of VMware vCenter SRM (protected or recovery). Figure 1 shows how the IBM DS8000 Storage Replication Adapter is integrated in a typical VMware SRM disaster recovery solution. -
Page 12: System Requirements
Metro Mirror/Global Mirror must be activated at both the protected and recovery sites. v The DS8000 storage must run on microcode version 6.3.2 (DS8800) or version 7.0 and later (DS8870). v The space-efficient (SE) volumes feature must be enabled on the DS8000, if you want DS8000 SRA to use SE volumes during test failover operations and backup in failover operations. -
Page 13: Chapter 2. Preparation
DS8000 storage system at the recovery site and are visible by that DS8000 storage system. v The name of each DS8000 storage system is unique on both the protected and recovery sites. v The storage extent pools that contain the replicated volumes at both sites have sufficient free capacity for creating the snapshots of all replicated volumes concurrently. -
Page 14: Verifying The Vmware Vcenter Srm Installation
Attention: Confirm with your storage administrator that all the requirements are met. Verifying the VMware vCenter SRM installation Before you install the IBM DS8000 SRA, ensure that the VMware SRM is installed. The VMware SRM must be accessible at the protected (primary) and recovery (secondary) sites. -
Page 15: Site Recovery Icon On The Vsphere Client
Figure 2. Site Recovery icon on the vSphere client application home page Note: For Metro-Global Mirror storage configuration, SRA does not support failover to the intermediate site. Install VMware vCenter SRM on the local and remote sites. Chapter 2. Preparation... - Page 16 IBM DS8000 Storage Replication Adapter...
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Page 17: Chapter 3. Installation
Use the installation wizard to install the IBM DS8000 SRA software. Before you begin If you are upgrading to the DS8000 SRA version 2.3.1, you must uninstall your current version before installing version 2.3.1. (See Uninstalling the software.) You must also satisfy all of the prerequisites that are listed in “System requirements” on page 2. -
Page 18: The Welcome Panel
Figure 3. The Welcome panel 4. Click Next. The License agreement panel is displayed. Figure 4. The License Agreement If you do not want to continue with the installation, click Cancel. IBM DS8000 Storage Replication Adapter... -
Page 19: The Ready To Install Panel
5. Read the license agreement information. Select the I accept the terms of the license agreement option and click Next. The Ready to Install the Program panel is displayed. Figure 5. The Ready to Install panel 6. Click Install. Afterwords, the installation wizard shows the status of the files that are being copied. -
Page 20: Updating Component Registration Status Panel
Figure 6. Updating component registration status panel 7. Click Finish when the installation process completes. Figure 7. InstallShield Wizard Completed panel IBM DS8000 Storage Replication Adapter... -
Page 21: Uninstalling The Sra Software
You can uninstall the IBM DS8000 SRA software by kicking off the installation file (IBMDS8KSRA.exe). Before you begin If you are upgrading to version 2.3.1 of the DS8000 SRA, you must uninstall your current version. Procedure Complete the following steps to uninstall the software: 1. -
Page 22: Welcome Panel
Figure 9. Welcome panel 4. Select Remove on the Program Maintenance panel and click Next. See Figure 10. Figure 10. Program Maintenance panel IBM DS8000 Storage Replication Adapter... -
Page 23: Remove The Program Panel
5. Click Remove to confirm the uninstallation. Figure 11. Remove the Program panel The Removing progress screen is displayed. Chapter 3. Installation... -
Page 24: Removing Progress Panel
Figure 12. Removing progress panel 6. Click Finish from the InstallShield Wizard Completed panel. If necessary, you are prompted to restart the system. Figure 13. InstallShield Wizard Complete panel IBM DS8000 Storage Replication Adapter... - Page 25 Chapter 3. Installation...
- Page 26 IBM DS8000 Storage Replication Adapter...
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Page 27: Chapter 4. Configuration
Chapter 4. Configuration IBM DS8000 SRA works with Metro Mirror, Global Mirror (with or without master ® and subordinate), Metro-Global Mirror, and IBM Tivoli Storage Productivity Center for Replication Coexistence. A shortcut that is named IBMDS8000SRAUtil.exe is created on the desktop during the DS8000 SRA installation. -
Page 28: Configuration Of Ds8000 Remote Copy For Sra
The DS8000 Command Timeout specifies the maximum time, in seconds, to wait for a required state of volume, command results, FlashCopy, or remote copy. The wait is after certain DS8000 commands run, or to wait for command results. For example: v SRA waits for the volume initialization to be completed before it establishes a FlashCopy relationship. -
Page 29: Preconfigured Metro Mirror Scenario
Note: See the flow chart in Figure 15 that shows how a preconfigured Metro Mirror scenario is configured. Figure 15. Preconfigured Metro Mirror scenario v For the Global Mirror scenario, create the following items: a. A background copy FlashCopy map (with the volumes that were created in step 1 on page 18 as the FlashCopy target volume). -
Page 30: Setting Up Non-Preconfigured Environments For Ds8000 Remote Copy For Sra
2. Reserve the session ID, used by the LSS of the remote copy source volume, on the target DS8000. Setting up non-preconfigured environments for DS8000 Remote Copy for SRA In the non-preconfigured mode, SRA creates volumes and FlashCopy and can attach or detach volumes to or from the host. -
Page 31: Configuration Utility Window
v Disaster recovery Double-click the IBMDS8000Util.exe shortcut on the desktop to access the SRM Configuration Utility (see Figure 17). In both recovery scenarios, the user can opt to back up the remote copy target volumes. If Pre-Configured is not checked, check Backup Target Volume and set the appropriate Backup ExtPool ID. -
Page 32: Setting Up Preconfigured Environments For Metro Mirror And Global Mirror
The Test ExtPool ID (Px), Backup Target Volume, Backup ExtPool ID (Px), and SpaceEfficient Mode options are unavailable if the Pre-Configured option is checked. v The DS8000 Command Timeout (sec) option determines how long you want the process to run. 2. Select the Support Relationship Type according to the user requirement. -
Page 33: Setting Up Non-Preconfigured Environments For Metro Mirror And Global Mirror
2. Define the appropriate configuration settings: Test ExtPool ID (Px) Specifies which Extent Pool ID on the DS8000 site is used to create FlashCopy (target) volumes during the test recovery operation. The format of input value is Px, for example, P1. -
Page 34: Sra Configuration For M-N Metro Mirror
(primary) DS8000 SRA to more than one recovery (secondary) DS8000. Each PPRC connection is stand-alone. Therefore, a volume on a protected DS8000 having a PPRC with a recovery DS8000 can also have a PPRC from a different volume to a different recovery DS8000. - Page 35 For example: C:\>java -cp DS8K_Java_Client.jar RegPeerArray list Register a peer array. RegPeerArray <add> For example: C:\>java -cp DS8K_Java_Client.jar RegPeerArray add IBM.2107-5837254/193.168.12.14 where IBM.2107-5837254 is the serial number of the DS 8000 SRA and 193.168.12.14 is the IP address. Chapter 4. Configuration...
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Page 36: Adding Array Managers For M-N Metro Mirror
If you use M–N Metro Mirror when adding array managers, enter the IP addresses for the DS8000s in a specific order. Because you can have more than one recovery (secondary) DS8000 with the same protected (primary) DS8000, you must enter the array manager information carefully. -
Page 37: Adding The Protected Site In The First Position, And The Recovery Site In The Second Position
Figure 20. Adding the protected site in the First position, and the recovery site in the Second position If you have another protected DS8000 to connect with the recovery DS8000 in the Second Management IP Address/Hostname space, add another array manager and use the same DS8000 IP address in the Second Management IP Address/Hostname. -
Page 38: Sra Configuration For Metro-Global Mirror
SRA supports only the non-preconfigured setting for Metro-Global Mirror. If the remote copy relationship is configured as Metro-Global Mirror, you must provide information about the intermediate DS8000 site. Notes about Metro-Global Mirror: v SRA does not support failover to the intermediate site. -
Page 39: Setting Up Non-Preconfigured Environments For Metro-Global Mirror
1. In the open command-line prompt, change the current directory to an SRA installation directory. For example: C:\>cd "\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\IBM DS8000\" 2. Issue the following example command to register the intermediate site DS8000: jre\bin\java.exe -cp lib\DS8K_Java_Client.jar RegInterSite 9.11.108.28 dsuser dspassword IBM.2107-75H0301 add Where dsuser is the username and dspassword is the password. -
Page 40: Sra Configurations For Metro-Global Mirror
Figure 22. SRA configurations for Metro-Global Mirror Test ExtPool ID (Px) Specifies which Extent Pool ID on the DS8000 site is used to create FlashCopy (target) volumes during test recovery operations. The format of input value is Px, for example, P1. -
Page 41: Sra Configuration For Master Subordinate Ds8000S
FlashCopy in a non-preconfigured environment. v The DS8000 Command Timeout (sec) option determines how long you want the process to run. 3. To check the configuration, follow the steps under Checking the SRA configuration for Metro-Global Mirror. -
Page 42: Setting Up Preconfigured Environments For Master Subordinate Ds8000
If you select the Pre-Configured option, some configuration is needed before SRA can function properly. Procedure Click IBMDS8000SRAUtil.exe to set up the Master Subordinate DS8000 (see Figure 23 on page 33). The subordinate storage message is displayed in the panel. IBM DS8000 Storage Replication Adapter... -
Page 43: Setting Up Non-Preconfigured Environments For Master Subordinate Ds8000
FlashCopy (target) volumes are resynchronized during failover when the TPC-R option is not checked. v Because Master Subordinate DS8000 is for Global Mirror only, you cannot select Support Relationship Type. v The DS8000 Command Timeout (sec) option determines how long you want the process to run. -
Page 44: Subordinate Storage Configuration In A
Figure 24. Subordinate storage configuration in a non-pre-configured environment Test ExtPool ID (Px) Specifies which Extent Pool ID on the DS8000 site is used to create FlashCopy (target) volumes during test recovery operations. The input format is Px. For example, P1. This setting applies for all the subordinate storage. -
Page 45: Vmware Srm/Ibm Ds8000 Sra And Tivoli Storage Productivity Center For Replication Coexistence
If you configured both intermediate storage and subordinate storage with commands, SRA treats it as Metro-Global Mirror only. VMware SRM/IBM DS8000 SRA and Tivoli Storage Productivity Center for Replication Coexistence If the environment mandates that you use VMware SRM with TPC-R, configure the SRA for the pre-configured environment (by using IBMDS8000SRAUtil.exe). -
Page 46: Tpc-R Warning Message
Mirror with TPC-R) before corresponding SRM operations; otherwise the SRA actions fail. 2. IBM TPC-R mode does not support reprotect operation for Global Mirror. SRA can integrate with TPC-R with either two of these session types: v Metro Mirror Failover/Failback with Practice. SRA supports recovery and reprotects. -
Page 47: Metro Mirror Failover/Failback With Practice
Figure 26. Metro Mirror Failover/Failback with Practice Note: For Metro Mirror Failover/Failback with Practice - persistent option, select Persistent for “Data Studio FlashCopy Options for Role Pair H2-I2” when you set up session properties. Figure 27. Metro Mirror Failover/Failback with Practice - persistent option selected Chapter 4. -
Page 48: Global Mirror Failover/Failback With Practice
Figure 28. Global Mirror Failover/Failback with Practice Note: For Global Mirror Failover/Failback with Practice - persistent option, select Persistent for “Data Studio FlashCopy Options for Role Pair H2-I2” when you set up session properties. IBM DS8000 Storage Replication Adapter... -
Page 49: Setting User Privileges For Sra Configurations
Figure 29. Global Mirror Failover/Failback with Practice - persistent option selected Setting user privileges for SRA configurations Setting the user privileges for SRA differs, depending on whether you have a preconfigured environment or a non-preconfigured environment. Preconfigured environment To create the needed volumes and map them to the recovery (secondary) site's VMware ESX servers in advance requires at least Copy Services Operator privilege. - Page 50 IBM DS8000 Storage Replication Adapter...
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Page 51: Chapter 5. Usage
Chapter 5. Usage Use the IBM DS8000 SRA to run dependable Disaster Recovery Planning and protect VMware sites with their DS8000-based datastores. Creating the target volumes and Metro/Global Mirror relationships You must create an equal number of target volumes (for Metro Mirror targets) to source volumes. -
Page 52: Vmware Virtual Center Server Home Page
1. Log on to the VMware Virtual Center Server and go to the Home page. See Figure 30. Figure 30. VMware Virtual Center Server Home page 2. Click Site Recovery on the Home window. See Figure 31 on page 43. IBM DS8000 Storage Replication Adapter... -
Page 53: Site Recovery Option On The Home Window
Figure 31. Site Recovery option on the Home window 3. Enter the Remote Virtual Center user name and password when prompted, and click OK. See Figure 32. Figure 32. Entering the Remote Virtual Center user name and password 4. Ensure that the local and remote sites are connected. Select the local site and confirm the connection by clicking the Summary tab in the Inventory window. -
Page 54: Summary Tab In The Inventory Window
5. Click the Array Managers option on the Inventory window and select Summary. Figure 34. Array Managers option in the Inventory window 6. Select the local site on the Inventory window and click Add Array Manager. IBM DS8000 Storage Replication Adapter... -
Page 55: Ibm System Ds8000 Adapter As Sra Type
7. Enter the name of the local DS8000 and select IBM System DS8000 Adapter as SRA type, then click Next. 8. Enter the array manager information in the Add Array Manager panel. Figure 35. IBM System DS8000 Adapter as SRA type First Management IP Address/Hostname Enter the IP address of the protected (primary) site DS8000 device’s... -
Page 56: Array Manager Information
Note: The user name and password for protected and recovery site DS8000 device’s HMC must be the same. 9. Enter the connection information for the array. 10. Click Next. SRM discovers the DS8000 device at the specified IP address. 11. Click Finish. Figure 36. Array Manager information 12. -
Page 57: Add Array Manager Successfully
Figure 37. Add Array Manager Successfully 13. Enter the name for the remote DS8000 and click Next. 14. Enter the Array Manager information for the remote DS8000 on the Add Array Manager window. Figure 38. Array Manager information for the remote DS8000... -
Page 58: Filtering Volumes By Name
VMware vSphere Client. If you are using VMware vSphere Web Client, similar steps are applicable. DS8000 SRA defines one Name Filter parameter to specify a filter for device discovery. The parameter can be used to limit the discovery to replicated volumes or session IDs whose names begin with the specified string. - Page 59 When SRA is set to Pre-Configured and the TPC-R option is enabled, check the remote copy session IDs and volume names on the DS8000 storage before you set up the Name Filter. It is suggested that you leave the Name Filter empty in the TPC-R scenario.
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Page 60: Running A Test Procedure
For troubleshooting information, see “Test failures” on page 56. Running the Test procedure on a preconfigured environment The IBM DS8000 SRA completely automates the Test procedure. IBM DS8000 Storage Replication Adapter... -
Page 61: Running The Test Procedure On A Non-Preconfigured Environment
SE storage is defined on the storage array is specified. If the recovery site DS8000 does not have SE support that is enabled, the SRA creates fully-allocated volumes for test failover operations. The only prerequisite that this procedure needs, from the SRA’s perspective, is enough free... -
Page 62: Running A Failover Procedure
Prerequisites for the SRA Failover procedure v For preconfigured environments, complete all the steps that are outlined in “Setting up preconfigured environments for DS8000 Remote Copy for SRA” on page 18. v For non-preconfigured environments, complete all the steps that are outlined in “Setting up non-preconfigured environments for DS8000 Remote Copy for SRA”... -
Page 63: Copyright Ibm Corp. 2010, 2016
Chapter 6. Best Practices Follow the best practice guidelines while you configure and use the IBM DS8000 SRA. Managing datastores and consistency groups Follow these guidelines while you are working with datastores and consistency groups: v The datastores of one VM should be in the same consistency group. - Page 64 IBM DS8000 Storage Replication Adapter...
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Page 65: Chapter 7. Troubleshooting
Ensure that no volume status items are in the SRA-STAUS file on both the protected and the recovery site for initial state or after you restore a remote mirror environment because of test failover, failover, or reprotect failure. © Copyright IBM Corp. 2010, 2016... -
Page 66: Test Failures
Figure 41. Device cannot be matched to a remote peer device warning Possible root cause and solution: v IP addresses are not correct. Check the IP addresses of DS8000 on both sites and correct if wrong. v The information that is recorded in the SRA-STAUS file is inconsistent with the DS8000 remote copy status. -
Page 67: Recovery Failures
The user name and password for both the protected (primary) and the recovery (secondary) site DS8000 device’s HMC are the same. v Preconfigured/non-preconfigured is switched without rescanning SRA in SRM on both the protected and the recovery site. -
Page 68: Reprotect Failures
Some extra time is required to be auto-mounted. Increase the value of parameter WaitExtraSeconds in Windows Registry HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node\IBM Corporation\IBM DS8000 Storage Replication Adapter. This parameter makes DS8000 SRA wait extra time before it responds to SRM. Note: You might also need to increase the storage.commandTimeout value of VMware SRM appropriately. -
Page 69: Managing Srm Procedures
2. Check all the previously related SRA-STATUS volume status’ items in the SRA installation directory. For example, C:\Program Files\VMware\VMware vCenter Site Recovery Manager\storage\sra\IBM DS8000\lib Note: The following example output shows the content format of the volume status item in the SRA-STAUS file:... -
Page 70: Checking The Sra Initial Configuration
4. Click Check to start the status check. 5. When the utility finishes, click Close. 6. Enter a file name and click Save. Results The log file is saved to the hard drive where it can be retrieved for analysis. IBM DS8000 Storage Replication Adapter... -
Page 71: Troubleshooting Srm Operation Errors
Troubleshooting SRM operation errors You can troubleshoot problems with remote copies from within the configuration utility tool. About this task The SRA Check Tool reviews every remote copy that is included in the most recent SRM operation. Procedure 1. Open the configuration utility tool by clicking the IBMSVCSRAUtil.exe shortcut on the desktop. -
Page 72: Collect Log Files
Collect log files If the problem cannot be resolved by following any of the troubleshooting tips, collect the SRM log files and contact IBM support. See “Getting information, help, and service” on page viii. IBM DS8000 Storage Replication Adapter... -
Page 73: Notices
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. -
Page 74: Trademarks
Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. - Page 75 IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of the International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Copyright and trademark information website at: http://www.ibm.com/legal/us/en/copytrade.shtml...
- Page 76 IBM DS8000 Storage Replication Adapter...
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Page 77: Index
Mirror 20 adding array managers 26 Check Configuration tool 59, 60 Name Filter configuration 48 configuration 24 DS8000 Remote Copy for SRA 18 SRM procedures 59 Metro Mirror 28 non-preconfigured environments 20 system requirements 2 Metro Mirror and Global Mirror 20... - Page 78 (continued) performing (continued) non-preconfigured environment 51 reprotect procedure 51 test procedure 51 test procedure preconfigured environment 51 VMFS volume cannot be found 57 VMware SRM 35 VMware vCenter SRM installation 4 IBM DS8000 Storage Replication Adapter...
- Page 80 IBM® Printed in USA SC27-4232-05...