Avaya Merlin Magix Configuration Note page 10

Avaya
C o m m u n i c a t i o n s A p p l i c a t i o n s G r o u p
Important notes concerning this
integration
Octel 100 Configuration Note (7007)
Avaya Merlin Magix
#00#R## Auto Login
#02#S#R# Go to Voice Mail
#03##R# Go to Voice Mail
#02#?#R# Go to Voice Mail
#05? Go to VM Get Mailbox
#XX### Go to VM Get Mailbox
#08? Go to VM Get Mailbox
These Codes apply to the Inband Template:
R = Receiving Mailbox
S = Sending Mailbox
Valid Characters are:
Note: Some versions of the Integrator Utility added an Inband Code
that resembled Go VM, Get M~ox instead of Go to VM Get
Mailbox as above. This integration will fail if the Inband
Information is not corrected. To correct this Open the System
Setup and verify the Inband information is as described in
Inband Templates above.
Note: Verify all these dialing sequences for your switch
7.0 CONSIDERATIONS / ALTERNATIVES
The following items should be considered, below:
q Transfers
Disconnect Types
q
q Line/Pool Considerations
Intercom Paging
q
q Calling Group Log Out
Trunk to Trunk Transfers
q
7.1 TRANSFERS
Internal calls transferred by Octel 100 do not follow a coverage path, they
will forward to the console after the number of rings designated in the
Transfer Release parameter. If this parameter is not set, internal transfers will
ring no answer.
If the Octel 100 is programmed to execute a supervised transfer, Handsfree
Announce must be disabled. If call forwarding is on at the station, ensure that
it is for Ring/No Answer only, and that the ring timer is greater than the
Maximum Rings for the mailbox.
7.2 DISCONNECT TYPES
The Avaya Merlin Magix does not provide consistent disconnect signaling.
Therefore, it may be necessary for the Voice Mail system to disconnect on
silence. Caller prompting and subscriber training are recommended to
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the
Avaya Inc. PROPRIETARY. Use pursuant to Company instructions
C o n f i d e n t i a l
X = Ignore Character
~ $ * # 0-9 A-D F N T
disclaimer on page 1
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