Troubleshooting
Before Contacting Customer Support
You may be able to resolve any issues with the camera by
following the steps below. Check this list before consulting your
retailer or Nikon-authorized service representative.
1
Check the common problems listed in the following
STEP
sections:
•
•
2
Turn the camera off and remove the battery, then wait
STEP
about a minute, re-insert the battery and turn the camera
on.
D
3
Search Nikon websites.
STEP
•
•
4
Consult a Nikon-authorized service representative.
STEP
998
Before Contacting Customer Support
"Problems and Solutions" ( 0 1000)
"Alerts and Error Messages" ( 0 1012)
The camera may continue to write data to the memory
card after shooting. Wait at least a minute before
removing the battery.
For support information and answers to frequently asked
questions, visit the website for your country or region ( 0 lii).
To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/