Brother DSmobile DS-635 Online User's Manual page 116

Difficulties
My scanner cannot be turned on or
turns off immediately.
(DSmobile DS-940DW)
When I set the Mode Select Switch
to , the Wi-Fi LED does not
turn on.
(DSmobile DS-940DW)
I cannot charge the battery.
(DSmobile DS-940DW)
My computer cannot access the
machine's microSD memory card
via the USB cable.
(DSmobile DS-940DW)
When I access the machine's
memory card, scanned images are
not displayed on the screen.
(DSmobile DS-940DW)
The machine cannot update the
firmware due to the battery error.
(DSmobile DS-940DW)
Cause
The internal temperature of the
machine or its battery is either too
high or too low.
(DSmobile DS-940DW)
The battery is low.
-
The USB cable is not connected
to your computer.
The Mode Select Switch is set to
or .
(DSmobile DS-940DW)
A document is being scanned.
(DSmobile DS-940DW)
Your scanner is not in mass
storage mode.
Your scanner is scanning a
document.
(DSmobile DS-940DW)
The internal temperature of the
machine or its battery is either too
high or too low.
Suggestions
you press , wait for two minutes,
and then press again.
• Turn off the scanner and connect the
USB cable to your scanner and your
computer until the battery is fully
charged. Try to scan again.
• Make sure the USB cable is securely
connected to your scanner and
computer.
• If the error cannot be cleared, contact
your local Brother office.
See Related Information: Brother Help
and Customer Support.
The machine will be automatically restored
when the temperature returns to normal.
• Connect the USB cable to your scanner
and your computer to charge the
battery.
• Make sure the USB cable is securely
connected to your scanner and
computer.
• If the error cannot be cleared, contact
your local Brother office.
See Related Information: Brother Help
and Customer Support.
• Make sure the USB cable is securely
connected to your scanner and
computer.
• If the error cannot be cleared, contact
your local Brother office.
See Related Information: Brother Help
and Customer Support.
Connect the USB cable to your scanner
and your computer.
Set the Mode Select Switch to
When the scanning is finished, wait for the
memory card's folder to appear on your
computer screen.
Set the mode select switch to
change to mass storage mode.
Access the memory card again when
scanning is complete.
Wait until the temperature returns to
normal, and then try again.
.
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