Troubleshooting - Saeco 10000241 Operating And Maintenance Manual

TROUBLESHOOTING

28
P
ROBLEMS
The machine does not turn on.
Hot water or steam is not
dispensed.
Coffee has little crema.
The Brew Group does not come
out.
Coffee is not brewed.
Coffee is brewed slowly.
Coffee leaks out of the dispensing
head.
The machine grinds the coffee, but
coffee does not brew.
Please contact Saeco or an authorized service centre for any problems not covered in the above table or
when the suggested solutions do not solve the problem.
ADDITIONAL INFORMATION FOR THE CORRECT USE OF THE INTENZA WATER FILTER
To correctly use the Intenza water fi lter, please consider the following instructions:
1. Store the Intenza water fi lter in a cool area in which the room temperature ranges from +1°C to +50°C (34°F to
122°F). Do not store it in direct sunlight.
2. Carefully read the operating instructions and the safety warnings provided with each fi lter.
3. Keep the fi lter instructions together with the manual.
4. These instructions integrate those contained in the manual, as they focus on the specifi c application of the fi lter in
the machine.
C
AUSES
The machine is not connected to the
power source.
The plug has not been plugged into the
back of the machine.
The hole of the steam spout is clogged. Clean the hole of the steam spout using a
The coffee blend is unsuitable or coffee
is not freshly roasted.
The SBS dial is turned towards the left. Turn the SBS dial to the right.
The Brew Group is out of place.
The coffee grounds drawer is inserted.
The water tank is empty.
The Brew Group is dirty.
The coffee grind is too fi ne.
The Brew Group is dirty.
The dispensing head is clogged.
The opti-dose adjustment is not at the
optimal setting.
S
OLUTIONS
Connect the machine to the power
source.
Insert the plug into the machine's power
socket.
pin.
Change coffee blend.
Turn the machine on. Close the service
door. The Brew Group is automatically
placed in the correct position.
Remove the grounds drawer fi rst, then the
Brew Group.
Fill the water tank and prime the circuit
again.
Clean the Brew Group.
Adjust the grinder to a coarse grind (see
page 9).
Clean the Brew Group.
Clean the dispensing holes with a soft
cloth.
Change the opti-dose adjustment (see page
8).