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Avaya CalPBX Touch-Tone Analog Set 2500 User Manual
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Avaya CalPBX Touch-Tone Analog Set 2500 User Manual

Avaya CalPBX Touch-Tone Analog Set 2500 User Manual

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CalPBX Touch-Tone Analog Set User's Guide
Copyright ©2006 Regents of the University of California
Copyright ©2006 Avaya, All Rights Reserved (used under license)
About Your Telephone
A touch-tone-analog telephone set is a single appearance analog telephone
with conventional touch-tone dialing. The telephone provides access to
features through the use of the * or # dial pad keys and the appropriate
feature access codes.
There are many types of touch-tone telephones and different types of 2500
telephones. Several have additional buttons and indicators.
The basic 2500-type telephone is illustrated herein, your touch-tone
telephone may look different. To familiarize yourself with the buttons and
features on your telephone, refer to your telephone set manual or the figure
below and then read the explanations for the buttons and features.
Dial Pad
The standard 12-button pad for dialing phone numbers and accessing
feature.

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Summary of Contents for Avaya CalPBX Touch-Tone Analog Set 2500

  • Page 1 CalPBX Touch-Tone Analog Set User's Guide Copyright ©2006 Regents of the University of California Copyright ©2006 Avaya, All Rights Reserved (used under license) About Your Telephone A touch-tone-analog telephone set is a single appearance analog telephone with conventional touch-tone dialing. The telephone provides access to features through the use of the * or # dial pad keys and the appropriate feature access codes.

  • Page 2: Ringer Volume Control

    Handset For placing and answering calls. This is sometimes called the "receiver". You must lift the handset (go off-hook) before you can use a feature. Handset Jack For connecting the handset to the telephone. This jack is usually located on the left side of the telephone.
  • Page 3 error. Hang up, get dial tone, and return to Step 1. To use a feature, you must have the  handset off-hook (removed from the cradle of the telephone). You can activate or cancel most features by dialing a 2- or 3- digit code.
  • Page 4 Call Park Puts a call on hold at your telephone, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer it from the nearest available telephone.
  • Page 5 Redial The Redial (or Last Number Dialed) feature automatically redials the last extension or outside number you dialed. Message The Message light goes on when a caller has left a message provided you have UniBears voicemail service. You can then follow UniBears message retrieval procedures to get your message.
  • Page 6 {dial tone} 3. Dial the Program code #00. {dial tone} 4. Dial the personal list number (1, 2, or 3). {dial tone} 5. Dial the list item (1, 2, 3...). {dial tone} 6. Dial the number you want to store (up to 24 digits).
  • Page 7 List 2 *02 List 3 *03 {dial tone} 2. Dial the desired list item (1, 2, 3...). The stored number is automatically dialed. Automatic Callback To automatically place another call to a busy or unanswered extension: 1. Flash the switchhook during the call attempt.
  • Page 8 Callback is canceled after 30 minutes or if the callback call is unanswered. To cancel Automatic Callback: 1. Dial the Automatic Callback Cancel code #15. {confirmation tone} Call Forwarding All Calls To temporarily redirect all calls: 1. Dial the Call Forward code *12. {dial tone} 2.
  • Page 9 To cancel Call Forwarding: 1. Dial the Call Forward Cancel code #12. {confirmation tone} Your calls will now ring at your own telephone. Call Park To park a call for retrieval from any extension: 1. Flash the switchhook. {recall dial tone} 2.
  • Page 10 Note: If you receive an intercept tone, the parked call has already been answered or disconnected by someone else. Call Pickup To answer a call placed to your pickup group when your phone is idle: 1. Dial the Call Pickup code #14. You are connected to a ringing call.
  • Page 11 You receive ringing from the waiting call (1 - internal, 2 - outside, 3 - priority). 2. Pick up the handset and answer the call. To answer a call waiting tone: 1. Flash the switchhook. {recall dial tone} The present call is put on hold. 2.
  • Page 12 To drop the last party added to a conference call: 1. Flash the switchhook. You remain connected to the original party. Hold To put a call on hold: 1. Flash the switchhook. {recall dial tone} 2. Dial the Hold code #1. {dial tone} Note: Do not hang up;...
  • Page 13 3. Dial the second call (or another feature). Note: If you hang up, the first call sends a priority ring. To put the second call on hold and return to the first call: 1. Flash the switchhook. {recall dial tone} 2.
  • Page 14 To send all calls (except priority calls) to coverage: 1. Dial the Send All Calls code *3. {confirmation tone} 2. Hang up. Note: You may hear a ring-ping tone from your telephone as each call is sent to coverage. To cancel Send All Calls: 1.
  • Page 15 Note: Only calls from another extension can be sent to an outside number; you cannot transfer a call from an outside number to another outside number. 4. Hang up. The transfer is completed. Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset.

  • Page 16: Troubleshooting

    indicates that the extension called is busy, but the called party has been given a call waiting tone. confirmation tone - Three short bursts of  tone; indicates a feature activation or cancellation has been accepted. coverage tone - One short burst of tone; ...
  • Page 17 There is no dial tone. 1. If this is new telephone installation check with your installer or to be sure your telephone is administered correctly. 2. Make sure the handset and line cords at your telephone are securely connected at both ends.
  • Page 18 coverage Automatic redirection of calls from an unanswered phone to another phone. Redirection could be to the extension of a receptionist, secretary, co-worker, UniBears voicemail or a message center. A person who provides coverage is a covering user. dial pad The 12 pushbuttons that you use to dial a number and access features.
  • Page 19 The handheld part of the telephone that you pick up, talk into, and listen from. This is sometimes called the "receiver". party A person who places or receives a call. personal list One of the four types of Abbreviated Dialing lists; programmable by the system manager or by you, the user.
  • Page 20 Also known as a system, switching system, or communications or media server. S8720 Media Server The Avaya switch to which you may be connected. It transmits and receives voice and data signals for all communications equipment in your network. system list One of the four types of Abbreviated Dialing lists;...
  • Page 21 Federal Communications Commission (FCC) Statement The following statement applies to most office analog telephone sets: This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.