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TROUBLESHOOTING
A.
Pilot won't light
1.
Make sure valve setting is in the pilot position.
2.
Check for spark at igniter.
a.
If no spark:
1.
Check the wiring between the piezo and
the igniter. If bad, fix wiring; if good, you
may have a faulty piezo or cracked ceramic
on the electrode.
2.
Call your Quadra-Fire dealer.
b.
If there is a spark:
1.
Try to light the pilot with a match. The flame
should either light or flutter.
a.
If the flame flutters but does not light the
pilot, there probably is air in the line. Hold
flame to pilot hood, then bleed the line
until gas comes through.
b.
If the match flame does not flutter, make
sure the gas is turned on and be sure
you are pushing the knob in all the way.
If this still doesn't help, you may be
dealing with a bad valve, a blocked pilot
orifice, or a kinked pilot line.
3. Call your dealer or authorized service person.
B.
Pilot goes out when knob is released
f i r e - p a r t s . c o m
1.
Wait five minutes and try again. If the pilot still goes
out, try again and hold the knob in longer.
2.
If the problem persists, call your dealer or authorized
service person.
C.
Pilot lights but burner won't ignite
1.
Make sure the knob is turned to the "on" position.
2.
Turn the thermostat up.
3.
If there is no thermostat, flip the manual switch on the
right side panel of the insert. If the burner does not
light, short out the thermostat screws on the face of
valve marked TH and TPTH. If the burner lights, you
may have a problem in the wiring of the stove, and it
should be checked.
4.
Check the thermostat and thermopile connections at
the valve, and tighten or reconnect if needed.
5.
If the burner still will not ignite, you may have a bad
valve; call your dealer or authorized service person.
Check the pilot and burner flames periodically. When properly
adjusted, they should look like the flames in the illustration below.
Call your dealer or authorized service person to have the pilot
properly adjusted.
Flame
Millivolt
Generator
Pilot assembly showing flame properly adjusted.
250-3692 (11/2000) DVi32 Gas Insert
Pilot Hood
Flame
Thermocouple
ACCESSORIES
These may be ordered through your Quadra-Fire dealer.
812-2880 Thermostat, manual
811-0520 Thermostat, electronic set back
841-0320 Remote control
841-0620 Zero clearance fireplace box
842-2571 Gold fascia
842-2561 Black fascia
842-2590 Gold door crown, arched
842-2610 Gold door crown, rectangle
842-2580 Black door crown, arched
842-2600 Black door crown, rectangle
841-0561 Panel and trim, arched, standard
841-0571 Panel and trim, arched, OTS
841-0581 Panel and trim, standard
841-0591 Panel and trim, OTS
841-0601 Panel, inside fit, standard
841-0611 Panel, inside fit, OTS
SERVICE PARTS
842-2630 Baffle
842-2860 Blower, 170 cfm
842-0380 Blower cord, 6 foot
842-2750 Brick, Front Piece
842-2760 Brick Set
842-0250 Millivolt generator (thermopile)
842-0390 Thermocouple
842-1660 Rocker switch, high temperature
842-2620 Owner's manual
842-0360 Piezo igniter
842-2700 Log set
842-2670 Door glass
842-2660 Wire harness
842-0370 Speed control with knob
832-2970 Blower snap disc, ceramic, 125 degree
842-2650 LP conversion kit
842-2640 NG conversion kit
ZERO CLEARANCE FIREPLACE KIT
19
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