Sound Issues; Hdmi Connection Issues; Computer Connection Issues; Contact Us - Philips 32HFL4373D/10 User Manual

The picture does not fit the screen; it is too
big or too small:
••Try using a different picture format.
The picture position is incorrect:
••Picture signals from some devices may
not fit the screen correctly. Check the
signal output of the device.

Sound issues

There is a picture but sound quality is
poor:
••If no audio signal is detected, the TV automatically
mutes the audio output — this does not indicate
malfunction
•Check that all cables are properly
connected.
••Check that the volume is not set to 0.
••Check that the sound is not muted.
There is a picture but the sound quality is
poor:
••Check that the sound settings are
correctly set.
There is a picture but sound comes from
one speaker only:
••Verify that sound balance is set to the
centre.

HDMI connection issues

There are problems with HDMI devices:
••Note that HDCP support can delay the
time taken for a TV to display content
from a HDMI device.
••If the TV does not recognize the HDMI
device and no picture is displayed, try
switching the source from one device to
another and back again.
••If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.
••If a HDMI-to-DVI adaptor or HDMI to DVI
cable is used, check that an additional
audio cable is connected to AUDIO L/R
or AUDIO IN (mini-jack only)
.
PrimeSuite xxHFL4373D/10

Computer connection issues

The computer display on the TV is not stable:
••Check that a supported resolution and
refresh rate is selected on the computer.
••Set the TV picture format to unscaled.

Contact us

If you cannot resolve your problem, refer to the
FAQs for this product at:
www.philips.com/support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in the warranty leaflet.
Warning
••Do not attempt to repair the product yourself.
This may cause severe injury, irreparable
damage to your product or void your warranty
Make a note of your TV model and serial number
before you contact Philips. These numbers are
printed on the back of the TV and on the packaging.
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