Paper Is Smeared Or Scuffed; Printing Is Too Slow; Other Problems; Slight Electric Shock When Touching The Printer - Epson PM-401 Operation Manual

PM-401 Operation Guide
❏ If the margins are not correct for printing with
border, check the settings for fit frame. If you select
On as Fit Frame in the print settings for Print
Photo mode, the image is enlarged to be printed on
whole the paper and the protruding area is cropped.
❏ When printing on A5 size paper, due to the printer's
mechanism, printouts have a margin of 10 mm
around the edges.
❏ If there are partially printed characters on the
paper, the paper width may not be recognized
correctly and printouts may not be correct.
Paper Is Smeared or
Scuffed
Problems
❏ ❏
Vertical
banding
❏
Smeared at
the top and
bottom of the
❏
paper
❏
Horizontal Clean the paper path.
banding, smearing
& "Cleaning the Paper Path" on
page 39
❏ When performing manual 2-sided printing, make
sure that the ink is completely dry before reloading
the paper.
Solving Problems
Solutions
Load paper in the correct
direction and slide the edge
guide to the edge of the paper.
& "Paper Loading Direction"
on page 19
Use paper that is not folded or
wavy.
User paper that is 0.05 to 0.6
mm thick. However,
depending on the solidity of
the paper, it may still be
smeared.
❏ When loading paper, check the front and back of
the paper.

Printing Is Too Slow

❏ When printing continuously for approximately
more than 10 minutes, printing slows down to
prevent the printer mechanism from overheating
and being damaged. However, you can continue
printing. To return the printer to normal printing
speed, cancel printing, and leave the printer idle for
at least 30 minutes with the power on. The printer
does not recover if the power is off.
❏ Lower the quality setting on the control panel or the
printer driver. High quality printing slows down
the printing speed.

Other Problems

Slight Electric Shock when
Touching the Printer
If many peripherals are connected to the computer, you
may feel a slight electric shock when touching the
printer. Install a ground wire to the computer that is
connected to the printer.
Cannot Save the Data to a
Memory Device
❏ Use a memory device which is supported by the
printer.
❏ Check that the memory device is not write
protected.
❏ Check that the memory device has enough available
memory. If the available memory is low, data
cannot be saved.
& User's Guide (digital manual) > "Appendix" >
"Technical Specifications" > "External Storage
Device Specifications"
45