Table of Contents
Advertisement
Krell products have a limited warranty. The KID carries a
limited warranty of 2 years for parts and labor on circuitry.
Amplifiers, preamplifiers, preamp/processors, and receivers
carry a limited warranty of five years for parts and labor
on circuitry. Loudspeakers carry a limited warranty of five
years for parts and labor. CD and DVD players carry a lim-
ited warranty of five years for parts and labor on circuitry,
and three years for parts and labor on mechanical parts.
Should the product fail to perform at any time during the
warranty, Krell will repair it at no cost to the owner, except
as set forth in this warranty.
This warranty does not apply to damage caused by acts
of God or nature.
This warranty shall be in lieu of any other warranty,
expressed or implied, including, but not limited to, any
implied warranty of merchantability or fitness for a particu-
lar purpose. There are no warranties which exceed
beyond those described in this document, if the product
does not perform as warranted herein, the owner's sole
remedy shall be repair. In no event will Krell be liable for
incidental or consequential damages arising from pur-
chase, use, or inability to use the product, even if Krell has
been advised of the possibility of such damages.
Proof of purchase in the form of a bill of sale or receipted
invoice substantiating that the product is within the war-
ranty period must be presented to obtain warranty serv-
ice. The warranty begins on the date of the original retail
purchase, as noted on the bill of sale or receipted invoice
from an authorized Krell dealer or distributor. Previously
owned equipment, when re-purchased from an authorized
Krell dealer or distributor, has the balance of the original
warranty, based on the original date of manufacture. Krell
dealers and distributors are not authorized to sell current
products on the Internet. Current products purchased via
the Internet do not have any transferrable warranty.
The warranty for a Krell product is valid only in the country
to which it was originally shipped, through the authorized
Krell distributor for that country, and at the factory. There
may be restrictions on or changes to the Krell warranty
because of regulations within a specific country. Please
check with your distributor for a complete understanding
of the warranty in your country.
If the product is serviced by a distributor who did not
import the unit, there may be a charge for service, even if
the product is within the warranty period.
Krell
Warranty
Freight to the factory is your responsibility. Return freight
within the United States (U.S.A.) is included in the warran-
ty. If you have purchased your Krell product outside the
U.S.A. and wish to have it serviced at the factory, all
freight and associated charges to the factory are your
responsibility. Krell will pay return freight to the U.S.A.-
based freight forwarder of your choice. Freight and other
charges to ship the product from the freight forwarder to
you are also your responsibility.
Krell is not responsible for any damage incurred in transit.
Krell will file claims for damages as necessary for a prod-
uct damaged in transit to the factory. You are responsible
for filing claims for shipping damages during the return
shipment.
Krell does not supply replacement parts and/or products
to the owner of the product. Replacement parts and/or
products will be furnished only to the distributor perform-
ing service on this product on an exchange basis only;
any parts and/or products returned to Krell for exchange
become the property of Krell.
No expressed or implied warranty is made for any Krell
product damaged by accident, abuse, misuse, natural or
personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly, com-
ponent replacement, perforation of chassis, updates, or
modifications performed to the product will void the war-
ranty.
The operating voltage of the product is determined by the
factory and can only be changed by an authorized Krell
distributor or at the factory. The voltage for this product in
the U.S.A. cannot be changed until six months from the
original purchase date.
In the event that Krell receives a product for warranty
service that has been modified in any way without Krell
authorization, all warranties on that product will be void.
The product will be returned to original factory layout
specifications at the owner's expense before it is repaired.
All repairs required after the product has been returned to
original factory specifications will be charged to the cus-
tomer, at current parts and labor rates.
All operational features, functions, and specifications and
policies are subject to change without notification.
To register your product for warranty benefits, please
complete and return the Warranty Registration Card
enclosed in the shipping box within 15 days of pur-
chase. Thank you.
Krell
11
Advertisement
Table of Contents
