Reference Configuration - Avaya 1400 Series Application Notes

2.2. Test Results
The objectives outlined in the Section 2.1 were verified. All test cases passed and the following
observation was made:
Observation: the ring back tone of incoming call on the wireless headset being connected to the
adapter 14201-20 cannot be heard if the headset button on the physical phone is ON. The reason
is that whenever the user with the wireless headset has a conversion with another user and the
other user of this conversation hangs up the phone, the headset button on the physical phone with
the adapter 14201-20 and wireless headset remains ON. To overcome this issue, the user with
adapter 14201-20 and wireless headset should keep the physical phone on-hook and the headset
button is never activated before making or receiving calls.
2.3. Support
For technical support for the Jabra 14201-20 adapter, and Jabra products in general, please refer
to www.jabra.com On the Jabra website you'll find support hotline numbers specific to your
.
country.

3. Reference Configuration

Figure 1 illustrates the test configuration used during the compliance testing between the Avaya
Digital Phone and the Jabra LINK 14201-20 EHS Adapter and Jabra PRO 920 Headset.
KP; Reviewed:
SPOC 1/13/2012
Figure 1: Reference Configuration Diagram
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
3 of 8
Link14201-20Dig