Switching Between Two Calls; Displaying And Calling A Contact - Avaya E159 Quick Reference

b. Tap Private to connect to the call with whom you
want to converse privately.
The app puts the other call on hold.
c. You can tap End to disconnect from the call,
merge to recreate the conference call, or swap to
connect to the other party.
3. While on a conference call using the media station
keypad, perform the following actions:
a. Press Voice Mail > 1.
The conference call splits and you are connected
to one of the parties. The display flashes the
Pause icon to show which party is on hold.
b. You can swap between the two calls by pressing
Voice Mail > 1, or press Voice Mail > 3 to
recreate the conference call.

Switching between two calls

To move between two calls, perform one of the
following actions:
• Tap swap on the app.
• Press Voice Mail > 1 on the media station keypad.
The active call is put on hold and you are connected
to the other call.
Important:
You cannot swap between a SIP call and a cellular
network call.
Calling the voice mail system
The Voice Mail button on the media station only works
when the media station is registered.
The media station deactivates the Voice Mail button when
you are active on a call or have a call on hold. Disabling
the button is done to prevent accidental dialing of your
voice mail system while on a call.
Perform one of the following actions:
• Tap the Voice Mail control button on top of the
media station.
• Manually dial the voice mail system telephone
number from media station dialpad.
The media station calls the voice mail system.
Contacts

Displaying and calling a contact

1. In the media station app, tap the Contacts icon.
2. Browse through the contacts to find the person that
you want to call.
3. Tap the name of the person that you want to call.
The app displays the profile of the contact.
4. Make the call by tapping the number that you want to
call. One contact might have several numbers.
Note:
When using Contacts on an iOS smartphone, if
you tap the telephone icon instead of the number,
the smartphone makes the call over your wireless
carrier's mobile service.
Accessing contacts during a call
1. While on an active call, tap Menu to display the call
control screen.
2. Tap Contacts.
The app displays your contacts.
3. To return to the Call Control screen, perform one of
the following actions:
• On an iOS device, tap Touch to return to call.
• On an Android device, tap the Avaya media station
logo.
The app displays the Call Control screen.
Adding a contact to Favorites
This feature works only with iPad devices.
1. Open the media station app.
2. Tap Contacts.
3. Drag a contact to the left.
A blue star displays to the left of the Favorites icon.
4. Drag the contact up to the blue star.
5. If the contact has more than one telephone number,
pick a number from the display.
The app adds the contact to your favorites.
Call history
Displaying recent calls
All smart devices display a list of recent calls. On iOS
devices, you can also move between all recent calls and
missed calls. On Android devices, the list of recent calls
include both SIP calls and cellular network calls.
Some smart devices also display a list of the three most
recent calls. See the following description about which
devices display the three most recent calls:
• Android devices: All Android devices display the
three most recent calls in the Home menu of the
media station app.
• iPhones: The Home menu of the media station app
can display the three most recent calls on iPhones.
You must enable the Recent Calls option in
Settings > Application > Recent calls.
• iPads: You cannot administer an iPad to show the
three most recent calls.
The media station also displays your 25 most recent calls.
1. Open the media station app.
2. Perform one of the following actions:
• Tap Home to display the three most recent calls.
• Tap Recent calls to display the full list of recent
calls.
3. On an iOS device, tap All or Missed to move between
all recent calls and missed calls.
4. On the media station, press the Call/Volume button
and turn the Call/Volume button to step through your
most recent calls.
The display shows your most recent call.
6