Starting Easy Replacement Procedure; Easy Replacement Procedure - Avaya 3730 Manual

Maintenance

Starting Easy Replacement Procedure

About this task
This task suggests necessary requirements before starting easy replacement procedure.
Procedure
1. Check that both the old handset to be replaced and the new replacement handset are of the
same device type.
2. Use the WinPDM or the Device Manager to check that the software of DC4 Advanced
Desktop Charger or CR3 Charging Rack is of version 2.0.7 or greater.
3. Make sure that the handset batteries are charged before starting the easy replacement
procedure.
4. Switch off the new handset by long pressing .

Easy Replacement Procedure

About this task
During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same
LED indications. This means that if the old handset has a broken display, the LED indications on the
charger and on the handset can be used to follow the replacement procedure. Before and after easy
replacement, the LEDs may have different LED indications.
Important:
Never remove a handset from the charger until the instructions in the display or the LED tells
you to do so (see status on the LED if the display is broken). If there is an error indication it may
be allowed to remove the handset. After the old handset has been in the charger, the new
handset must be placed in the charger regardless if the replacement was successful or not.
Failing to do so may result in malfunction and the new handset will need to be sent for service.
Procedure
1. On the new handset, press and hold
Do not release
2. Put the new handset in the charger.
3. When the system displays the message "Start phone replacement?", release
then press Yes.
The system displays the message "Follow the instructions. Each step can
take several minutes.".
4. Press OK (left soft key).
July 2017 Using Avaya 3730 DECT handsets connected to Avaya Integral Enterprise Software
.
until you are instructed to do so.
Comments on this document? infodev@avaya.com
IEE 7.2
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