Warranty And Service - Texas Instruments TravelMate 3000 User Manual

Warranty and Service

The TravelMate 3000 Notebook Computer and its Texas Instruments options are warranted for 12 months
from the purchase date.
Standard Warranty
Texas Instruments offers a 1 -day turnaround for domestic units carried In to local Customer Service Centers and a 5-day turnaround from
receipt time at the National Service Center for units sent to one of the National Service Centers (Cypress, Texas, USA. for domestic units;
Toronto, Canada for Canadian units; or Plymouth, U.K. for international units) for repair.
The warranty does not include the following:
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Installation or removal of the computer's options
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User's required preventive maintenance
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Routine operational difficulties, such as software problems
For more information about upgrading your warranty, maintenance contract, or customer center locations, please contact your distributor o
telephone Texas Instruments at 1-800-847-5757 (toll free).
If you must return your computer or an option for service, please complete the steps on the following checklist to speed processing of your
order and lessen your inconvenience.
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Complete a separate Repair Request form (on the next page) for each computer or option you are returning and Include
the completed form or forms with your shipment. Make photocopies of the form if necessary.
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If you are returning the entire computer and all options, please use the original shipping container, If possible, or be
certain your computer is carefully packed as a delicate electronic instrument.
Note: Damage caused in shipment because of inadequate packing is not covered by the warranty or maintenance contract.
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if your computer or option is still within warranty, attach a copy of your proof of purchase to the completed Repair
Request form. If this repair is covered by a maintenance agreement, enter the agreement number of the maintenance
contract on the form. Otherwise, attach a purchase order number to authorize payment for repairs.
q
Return the computer and/or options to one of the following addresses:
In the U.S.A.
Texas Instruments Incorporated
ATTN: TI-CURE
24500 Highway 290
Cypress, TX 77429
Telephone 1-800-522-4535 (toll-free)
In Canada
Texas Instruments Canada Limited
ATTN: ITG Customer Service
70 Newkirk Road North
Richmond Hill, Ontario L4C 3G3
Telephone 416-884-9181