Texas Instruments TravelMate 3000 User Manual page 198

Texas Instruments and your Texas Instruments authorized reseller want you to succeed with your TI produc
If you have questions about or operating difficulties with your TI product, follow these steps to get support.
1. Call your dealer.
Your dealer should be the first person you call when you have questions or difficulties. Your dealer is
familiar with your system requirements and should be able to provide you with the needed information or
service.
2. Call the appropriate TI number.
For operational support
Call the Customer Satisfaction Line when your TI product is functioning, but you have questions about how
to operate it. The Customer Satisfaction Line is available Monday through Friday between 8 a.m. and 4:30
p.m. CST. The FAX number is available 24 hours/day, 7 days/week. Please have the following informatio
available when calling (or FAXing):
n
Name, address, daytime phone number
n
Product model
n
Brief description of the symptoms being observed (include the host computer and
software application you are using)
A specialist for your TI product will return your call, usually within eight working hours. All return calls a
free.
For hardware support
Type of Service
Ordering options,
consumable supplies,
or spare parts
Requesting equipment
repair
Requesting information
about service contracts
or warranty
For information about other TI products
Getting Support for Your TI Produc
512-250-7407 (FAX 512-250-6660)
Times available
8a.m.-6p.m. CST, M-F
8:30a.m.-5p.m. EST, M-F
24 hrs/day FAX
24 hrs/day, 7 days/wk
7:30a.m.-5:30p.m., M-F
8:30a.m.-5p.m. EST. M-F
24 hrs/day FAX
Phone number
1-800-847-2787 (U.S.A.)
1-800-268-6314 (Canada)
416-884-9181 (Toronto area)
713-894-3950 (U.S.A.)
416-770-2303 (Canada)
1-800-572-3300 (U.S.A.)
1-800-848-3927 (Canada)
1-800-847-5757 (U.S.A.)
1-800-268-6314 (Canada)
416-884-9181 (Toronto area)
713-894-3808 (U.S.A)
416-770-2303 (Canada)
1-800-336-5236