Troubleshooting - ResMed S9 AutoSet Information Manual

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier
or ResMed. Do not attempt to open these devices.
Problem/Possible cause
No display
Power is not connected.
Insufficient air delivered from the device
Ramp time is in use.
Air filter is dirty.
Air tubing is not connected properly.
Air tubing is blocked, pinched or punctured.
Mask and headgear are not positioned correctly.
Device does not start when you breathe into the mask
Breath is not deep enough to trigger SmartStart/
Stop.
There is excessive leak.
SmartStart/Stop is disabled.
Note: SmartStart/Stop is not available if you are
using a Full Face Mask.
Device does not stop when you remove your mask
SmartStart/Stop is not enabled.
Note: SmartStart/Stop is not available if you are
using a Full Face Mask.
SmartStart/Stop is enabled but the CPAP device does not stop automatically when you remove your mask
Incompatible mask system being used.
The patient is using a nasal pillows mask with a
set pressure less than 7 cm H
Pressure rises inappropriately
Talking, coughing or breathing in an unusual
manner.
Mask cushion is buzzing against the skin.
Displays error message: High temperature fault, refer to user manual
Device has been left in a hot environment.
2
Solution
Ensure the power cable is connected and the power outlet (if available) is
on.
Wait for air pressure to build up or change ramp time.
Replace air filter.
Check air tubing.
Unblock or free the air tubing. Check the air tubing for punctures.
Adjust position of mask and headgear.
Take a deep breath in and out through the mask.
Adjust position of mask and headgear.
Air tubing not connected properly. Connect firmly at both ends.
Enable SmartStart/Stop.
Enable SmartStart/Stop.
Only use equipment recommended by ResMed.
Disable SmartStart/Stop.
O.
2
Avoid talking with a nasal mask on, and breathe as normally as possible.
Adjust the headgear.
Allow to cool before re-use. Disconnect the power cord and then
reconnect it to restart the device.