Parts Order Entry; Regular Orders; Rush Orders; Parts Information/Parts Price List Download - Canon imageCLASS MF269dw Service Manual

B. Parts Order Entry

1. Regular Orders

All parts for regular orders are shipped via ground once the parts orders
are printed by Canon USA; unless, an alternate shipping method is
requested by the ASF for rush orders.

2. Rush Orders

To ensure same day shipment of rush orders, submit all one (1) and two
(2) day emergency purchase orders no later than 4 P.M. ET.
All purchase orders placed through CNA are confirmed via an e-mail
message.
C. Parts Information/Parts Price List Download
All parts information for active parts are made available on the CNA Web site
under the Parts Information link. Downloadable files by model and product are
also available under the Parts Information link.
Note: ASFs without access to the CNA Web site must contact the Canon
Parts Order Desk at 1-866-481-2569.
D. Parts Discontinuation Schedule Information
Parts discontinuation information is available on the CNA Web site under the
Parts/Supply Discontinuation link. Information is available regarding active
machines, machines scheduled to be discontinued within the year, and
discontinued machines.
Note: ASFs without access to the CNA Web site must contact the Canon
Parts Order Desk at 1-866-481-2569.
imageCLASS MF260dw Series Service Guide for Authorized Service Facilities
imageCLASS MF260dw Series Service Guide for Authorized Service Facilities
September 2018
Page 35