TANDBERG 3000 MXP User Manual
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TANDBERG 3000 MXP User Manual

Videoconferencing system
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Download this manual See also: Administrator's Manual, User Manual
User Manual
Software version F1
D13357.01
This document is not to be reproduced in whole or in part without permission in writing from:

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Summary of Contents for TANDBERG 3000 MXP

  • Page 1 User Manual Software version F1 D13357.01 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Table Of Contents

    User Manual ... 1 Trademarks and Copyright ... 1 Environmental Issues ... 2 Operator Safety Summary... 3 1 Introduction ... 5 1.1 At a Glance ... 6 1.2 Menu Structure ... 8 2 Installation... 10 2.1 Unpacking and Mounting ... 11 2.2 Connecting Cables...
  • Page 3 3.12.3 Terminal Names ... 49 3.12.4 Chair Control ... 49 3.12.5 Assign Floor and Release Floor from Participant ... 50 3.12.6 View Site and End View ... 50 3.12.7 Disconnect Participant ... 50 3.12.8 Terminate Meeting ... 50 3.12.9 More about MultiSite (embedded MCU)... 50 3.13 Control Panel ...
  • Page 4 TANDBERG 3000 MXP User Manual 4.5.5 Audio Leveling (AGC)... 83 4.5.6 Alert Tones and Volume... 84 4.6 Video ... 85 4.6.1 Camera Tracking Mode... 85 4.6.2 MCU Status Line ... 86 4.6.3 Floor to Full Screen ... 86 4.6.4 Web Snapshots ... 86 4.6.5 MultiSite Picture Mode ...

  • Page 5: User Manual

    Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.

  • Page 6: Environmental Issues

    TANDBERG 3000 MXP User Manual Environmental Issues Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper).

  • Page 7: Operator Safety Summary

    Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 8 TANDBERG 3000 MXP User Manual  Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel. ...

  • Page 9: Introduction

    1 Introduction The TANDBERG 3000 MXP system offers superior audio and video quality in a fully featured unit. MXP stands for Media Experience and indicates the new TANDBERG platform. Main Features:  Supports videoconferencing via both IP and ISDN networks. ...

  • Page 10: At A Glance

    TANDBERG 3000 MXP User Manual 1.1 At a Glance Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.
  • Page 11 1 Introduction Remote Control The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low.

  • Page 12: Menu Structure

    TANDBERG 3000 MXP User Manual 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. Enter Administrator Settings from Main Menu - Control Panel.
  • Page 13 1 Introduction...

  • Page 14: Installation

    2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 15: Unpacking And Mounting

    2.1 Unpacking and Mounting Unpacking To avoid damage to the unit during transportation the system is delivered as separate components:  Cabinet  Top plate (when using two monitors)  High quality monitor (one or two, depending on configuration). XGA monitors are optional.

  • Page 16: Connecting Cables

    TANDBERG 3000 MXP User Manual 2.2 Connecting Cables Connect cables as shown on the figure below:...

  • Page 17: Monitor Configuration

    2 Installation 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to your monitor manual). If you are using S-video from the system, remember to select S-Video input to avoid a black and white picture. Select Audio/Video input on monitor Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the TV remote control several times.

  • Page 18: System Configuration

    TANDBERG 3000 MXP User Manual 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save your changes.
  • Page 19 6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

  • Page 20: General Use

    3 General Use Wake up the system When the system is not in use, it is in standby mode and the screens are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote will also wake up the system.

  • Page 21: The Welcome Screen

    3.1 The Welcome Screen When the system is switched on, you will see the welcome screen. The welcome screen presents the Main Menu and displays your Main Camera image in the background (Main Camera is system default). Your dial in numbers and system name are displayed in the upper right corner.

  • Page 22: Using The Remote Control

    TANDBERG 3000 MXP User Manual 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.

  • Page 23: Navigation

    3.2.1 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The yellow selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.

  • Page 24: Picture Outside Picture

    TANDBERG 3000 MXP User Manual How to use Layout with Picture in Picture: 1. Press Layout once to bring up a picture in picture. 2. Press Layout three more times to move it around in the corners of the screen. 3.

  • Page 25: Mic Off

    Example of Side by Side 3.2.4 Mic Off To mute your microphone during a call, press Mic off. An on-screen indicator appears when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing Mic off one more time will activate the microphone again.

  • Page 26: Number And Letter Keys

    TANDBERG 3000 MXP User Manual 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets. Press a number and you go to the corresponding Camera Preset (see chapter 3.10.3 Camera Presets).

  • Page 27: On Screen Indicators

    3.3 On Screen Indicators The system has a number of icons signaling different settings: Volume Off This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on. Microphone Off This indicator is shown when the microphone is turned off. The indicator will start to flash if audio is detected in the room during a call and the microphone is turned off.

  • Page 28: Using The Menu

    TANDBERG 3000 MXP User Manual 3.4 Using the Menu Main menu outside a call and in a call. The menu is the Interface you will use to control the system. The main menu contains: Make a Call, Standby, Phone Book, Move Camera, Presentation, MultiSite Services and Control Panel.

  • Page 29: Make A Call

    3.5 Make a Call To make a call, choose Make a Call from the main menu. If you are already in a call, choose Add another Call from the main menu to call another participant (if your system has MultiSite capabilities).

  • Page 30: Telephone Call

    TANDBERG 3000 MXP User Manual 3.5.2 Telephone Call The TANDBERG system has great audio- as well as video performance. Use the system both as a videophone and a telephone! How to make a telephone call: 1. Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu.

  • Page 31: Call Settings

    2. Choose Add Video Call or Add Telephone Call from the menu line. An extra number field appears. Press the Add button until you have the desired number of participants (press Cancel inside an empty input field to delete the field). 3.
  • Page 32 TANDBERG 3000 MXP User Manual Call Type Call Type can be set to Video Call (default) or Telephone Call. Using Video, the system will try to connect as a video call. Some network configurations will cause the fallback to a telephone call to fail. In these cases, you should set the call type to telephone and the call will be placed as a telephone type only.
  • Page 33 3 General Use Type of calls* Auto: 384 kbps on ISDN/768 kbps on LAN Max: 512 kbps on ISDN-BRI 2Mbps (1920 kbps, IP only) 1472 kbps = 23B, IP only 1152 kbps = 18B, IP only 768 kbps = 12B, IP only 512 kbps = 8B 384 kbps = 6B 320 kbps = 5B...

  • Page 34: Answer An Incoming Call

    TANDBERG 3000 MXP User Manual 3.6 Answer an incoming Call You can receive calls anytime, even when the system is in standby mode. But remember to switch the system on using the On/Off switch located at the rear of the system as described in chapter 3 General Use.

  • Page 35: End Call

    3.7 End Call The remote control works much like a mobile/cellular phone. Press End Call from the main menu or the red key on the remote control. In the End Call dialog box, press End Call again. Press Cancel (x) to continue the call. How to end a call: 1.

  • Page 36: Standby

    TANDBERG 3000 MXP User Manual 3.8 Standby The system will automatically go to Standby mode when it is not in use. You can also choose Standby from the main menu (outside a call) to put the system to standby. In standby mode, the screen(s) are black.

  • Page 37: Phone Book

    End Do Not Disturb by pressing any key on the remote control. The indicator will disappear. 3.9 Phone Book The local Phone Book stores up to 200 contacts including the last numbers dialed. Using the Phone Book is time saving and makes sure you do not inadvertently call the wrong number. The contacts are sorted alphabetically.

  • Page 38: Global Phone Book

    TANDBERG 3000 MXP User Manual 3.9.1 Global Phone Book If your system is connected to an external management system like the TANDBERG Management Suite (TMS), it is possible to use a central contact list from the management system. These contacts can not be changed locally by the system, only from the management system.

  • Page 39: Multisite

    3.9.3 MultiSite (optional feature) It is possible to pre-define MultiSite meetings using the phone book. You can have up to 6 video participants (including yourself) and 5 telephone participants in a meeting. All sites will then be connected automatically instead of having to add sites one by one. You can store up to 50 MultiSites in the phone book.
  • Page 40 TANDBERG 3000 MXP User Manual Bandwidth for a MultiSite entry A MultiSite entry will add the bandwidths from all the participants and try to connect. If this bandwidth exceeds your systems maximum bandwidth, the system will downspeed and distribute the available bandwidth equally on the participants. Example: In a multipoint entry there is one participant with bandwidth 256 kbps and one participant with bandwidth 384 kbps.

  • Page 41: Edit

    3 General Use 3.9.4 Edit To edit a contact, highlight the contact and press arrow left. Press arrow key down to select the Edit button. In the edit window you can edit Name, Call Type, Number, Network, Bandwidth and Restrict (56k). Press OK to save. When you edit a contact that is part of a MultiSite entry, the contact will be updated in the MultiSite entry automatically.

  • Page 42: Move Camera

    TANDBERG 3000 MXP User Manual 3.10 Move Camera There are several ways to move the camera:  Choose Move Camera from the main menu. Use the arrow keys to pan and tilt the camera. Press OK when done.  When the menu is hidden, the arrow keys will work on the camera. Hide the menu with the Cancel (X) key and adjust the camera with the arrow keys.

  • Page 43: Camera Presets

    Example: You cannot see what the far end is writing on their whiteboard. Choose Move Camera from the main menu. Choose Far End from the dialog box. Use Zoom and arrow keys to move the far end camera. Press OK when done to go back to normal.
  • Page 44 TANDBERG 3000 MXP User Manual Saving Presets for the TANDBERG Tracker: (see separate TANDBERG Tracker instructions included with the tracker): 1. Select which Camera Preset to be used on the TANDBERG Tracker. 2. Move the camera to the position you want to save on the tracker. 3.

  • Page 45: Presentation

    3.11 Presentation The Presentation Functionality in the system enables you to show PC, Document Camera, VCR, AUX and VNC in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

  • Page 46: Presentation Menu

    TANDBERG 3000 MXP User Manual 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video or Presentation (Duo Video). Press the Main Video button to change Main Video, press the Presentation button to choose Presentation Video.

  • Page 47: Pc Presenter (Dvi/Xga Input)

    How to stop a Presentation (Duo Video): 1. Choose Stop Presentation from the Presentation menu. 2. Press OK to stop the presentation. 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button.

  • Page 48: Pc Soft Presenter And Vnc

    TANDBERG 3000 MXP User Manual VGA-formats supported on 'DVI-I in'. (VESA compliant) SVGA 800X600 60,72,75,85 Hz 1024X768 60,70,75 Hz SXGA 1280x1024 60Hz 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter).

  • Page 49: Duo Videotf/H.239

    3 General Use 3.11.5 Duo VideoTF/H.239 (Optional feature) With Duo Video you have the opportunity to show two different live video streams simultaneously, main video and Duo Video. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Duo Video starts automatically if both local and remote system supports Duo Video.

  • Page 50: Take New Snapshot

    TANDBERG 3000 MXP User Manual 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Duo Video. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

  • Page 51: Multisite Services

    3.12 MultiSite Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. See chapter 3.5.3 Add Call for how to make a MultiSite call. In TANDBERG's embedded MCU, MultiSite, you can have a maximum of 4 video- and 3 telephone-participants including yourself (the host).

  • Page 52: Request Floor And Release Floor

    TANDBERG 3000 MXP User Manual  View Participant/End View  Chair Control If you take Chair control, you get the following services:  Release Chair  Assign Floor To Participant/Release Floor From Participant  Disconnect Participant  Terminate Meeting Using an external MCU that does not support Chair Control With an external MCU that does not support H.243, you have the following services: ...

  • Page 53: Terminal Names

    3 General Use Continuous Presence layout 4 split Advanced continuous Precense Layout (3+1) Voice Switched mode 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the mulitpoint conference. Press Cancel to go back. 3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services.

  • Page 54: Assign Floor And Release Floor From Participant

    TANDBERG 3000 MXP User Manual 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants. 3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor and chair.
  • Page 55  The MultiSite has specific numbers for each call that participates in the conference. To find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.  Site 2 must dial MultiSite Number 2. ...
  • Page 56 TANDBERG 3000 MXP User Manual By connecting MultiSite systems together, it is possible to connect even more sites in a cascaded MultiSite (see example below). All connections can use any combination of ISDN/IP. The host can connect up to 5 other video systems with MultiSite functionality. The cascaded systems can connect to 4 other video sites.

  • Page 57: Control Panel

    3.13 Control Panel The Control Panel contains the features:  User Guide  Streaming  Far End Control  Camera Preset  Camera Tracking  Text Chat  System Information  Administrator Settings  Restart 3.13.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing.

  • Page 58: Streaming

    TANDBERG 3000 MXP User Manual 3.13.2 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.

  • Page 59: Far End Control

     On: Streaming can be started from external user interfaces Allow Remote Start like the Web-browser or Telnet session.  Off: Streaming can only be started from the Video Conferencing System using the remote control, or by using the Data port. This will prevent activation of streaming using Web browser or Telnet sessions.

  • Page 60: Camera Preset

    TANDBERG 3000 MXP User Manual Far End Camera Presets works just like your own camera presets. When Far End is on, use the number keys to activate far end camera presets. You are however not allowed to save far end camera presets. Far End Presentation Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on, will result in opening a far end presentation.

  • Page 61: Text Chat

    The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected.

  • Page 62: System Information

    TANDBERG 3000 MXP User Manual 3.13.7 System Information In System Information you find all information about the system. The most useful information for users is listed first:  System Name  My ISDN Number  My IP Number  My IP Address ...

  • Page 63: Administrator Settings

    4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see chapter 4.2.9 Administrator Password.

  • Page 64: General Settings

    TANDBERG 3000 MXP User Manual 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see chapter 2.4 System Configuration. General Settings contain:  Language  System Name ...

  • Page 65: System Name

    4.1.2 System Name System Name identifies the system:  on the welcome page.  during an MCU conference call.  when using the Web-interface.  when the codec is acting as an SNMP Agent.  towards a DHCP server.  as an H323 ID. Other systems can call in using this name instead of IP-number/IP- address.

  • Page 66: Max Call Length

    TANDBERG 3000 MXP User Manual 4.1.5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off. 4.1.6 Global Phone Book Settings Global Global Phone Book is available in the menu.

  • Page 67: Screen Settings

    Far End Control The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
  • Page 68 TANDBERG 3000 MXP User Manual (POP) view. Pressing the Layout button on the remote will result in one large image and one or two smaller pictures placed outside the big picture. Press Layout once more to get a side by side view. Press Layout again to go back to normal full screen view.
  • Page 69 VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA display.
  • Page 70 TANDBERG 3000 MXP User Manual Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz SVGA (800x600) 90Hz XGA (1024x768) 60Hz XGA (1024x768) 75Hz SVGA VGA output format is forced to SVGA format (800x600) 75Hz 800x600 72Hz...

  • Page 71: Software Options

    4.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.

  • Page 72: Menu Settings

    TANDBERG 3000 MXP User Manual 4.2 Menu Settings Menu Settings contain the settings:  Menu Timeout In Call  Welcome Menu  Welcome Picture  Logo  Menu on TV  Menu on PC  Display Welcome Text  Welcome Text ...

  • Page 73: Welcome Menu

    4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode.

  • Page 74: Menu On Tv

    TANDBERG 3000 MXP User Manual 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, 'Menu on TV' should be Off if 'Menu on PC' is On and vice versa. The menu is available on the TV screen.

  • Page 75: Administrator Password

    4.2.9 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.

  • Page 76: Presentation Settings

    TANDBERG 3000 MXP User Manual 4.3 Presentation Settings Presentation Settings contain:  Presentation Start  H.239  Startup Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot  PIP Appearance  PIP Placing  VNC Settings 4.3.1 Presentation Start If your system has Duo Video capabilities, you can show two video streams at the same time (see also chapter 3.11.5 Duo Video).

  • Page 77: H.239

    Manual When starting a presentation, a dialog box appears asking if you want to start Duo Video. In this way you can choose manually if you want to use Duo Video or not. 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content.

  • Page 78: Auto-Display Snapshot

    TANDBERG 3000 MXP User Manual You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance. Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active. 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot.

  • Page 79: Vnc Settings

    PIP is placed in the Top Left corner. Left 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter 3.11.4 PC Soft Presenter and VNC for more about how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.

  • Page 80: Call Quality

    TANDBERG 3000 MXP User Manual 4.4 Call Quality Call Quality contains the settings:  Video Algorithm  Audio Algorithm  AAC-LD 128kbps  Natural Video  Video Quality  Default Call Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system.

  • Page 81: Audio Algorithm

    4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality” audio, or if you have interoperability issues calling other systems. G.722 High quality audio (7 kHz at 48kbps, 56kbps or 64kbps) G.728...

  • Page 82: Aac-Ld 128Kbps (Stereo Audio)

    TANDBERG 3000 MXP User Manual 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only.

  • Page 83: Default Call Settings

    4 Administrator Settings 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. See chapter 3.5.4 Call Settings for more information. In addition to the call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings.

  • Page 84: Audio

    TANDBERG 3000 MXP User Manual 4.5 Audio Audio contains the settings:  Inputs  Outputs  Echo Control  Stereo Settings  Audio Leveling (AGC)  Alert Tones and Volume 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed.

  • Page 85: Outputs

    Mix Mode Auto The adjustment of each microphone signal is done automatically to obtain the best possible audio and minimize the background noise. Fixed Fixed will maintain a constant weighting of all microphones. VCR Ducking If VCR Ducking is activated, the VCR audio level will be attenuated if someone talks into the microphone or at the far end.

  • Page 86: Echo Control

    TANDBERG 3000 MXP User Manual If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected, SPDIF mode will be selected, otherwise analog mode will be selected. Setting the Out 1 Mode to either Analog or SPDIF will override the auto-detected mode.

  • Page 87: Stereo Settings

     Place all microphones as far as possible from the loudspeaker. Minimum loudspeaker-microphone distance should be 2 meters.  It is recommended to place the microphones between 1 and 2 meters away from the persons speaking. By using several microphones, the ratio distance loudspeaker-to- mic/mic-to-speaker can be increased.

  • Page 88: Alert Tones And Volume

    TANDBERG 3000 MXP User Manual Example: In most conferences, the participants will speak at different levels, and be at different distances from the microphones. As a result, some of the participants would be harder to hear than others. The AGC corrects this problem by automatically increasing the microphone levels when “quiet”...

  • Page 89: Video

    4.6 Video Video contains the settings:  Camera Tracking Mode  MCU Status Line  Floor to Full Screen  Web Snapshots  MultiSite Picture Mode  Picture Control  Video Name 4.6.1 Camera Tracking Mode Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle images are preferred over close-up images.

  • Page 90: Mcu Status Line

    TANDBERG 3000 MXP User Manual 4.6.2 MCU Status Line The MultiSite/MCU/DuoVideo indicators will be displayed and provide information about the conference. The MultiSite/MCU/DuoVideo indicators will not be displayed. Auto The MultiSite/MCU/DuoVideo indicators will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.

  • Page 91: Multisite Picture Mode

    4.6.5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of a multipoint call. Choose between the layouts: Auto Split, Voice Switched, 4 Split and 3 +1 Split. You can change the layout during a call using the layout option in Multipoint Services. Auto Split Auto Split displays all participants on the screen simultaneously.

  • Page 92: Picture Control

    TANDBERG 3000 MXP User Manual 4.6.6 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in Video Settings. Focus Auto In Auto mode the focus is continuously updated.

  • Page 93: Security

    4.7 Security Security contains the settings:  Encryption  Encryption Mode  Passwords 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted.

  • Page 94: Encryption Mode

    TANDBERG 3000 MXP User Manual The system will only send and receive encrypted data. The call will not be established if not all participants support encryption. The system will not send or receive encrypted data. Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu.

  • Page 95: Network

    4.8 Network The network menu contain:  ISDN-BRI Settings  LAN Settings  Network Profiles  Data Port 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2.
  • Page 96 TANDBERG 3000 MXP User Manual Example: ISDN BRI 1: ISDN BRI 2: ISDN BRI 3: ISDN BRI 4: 4.8.1.3 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line.

  • Page 97: Lan Settings

    Sending Complete The system will send the ISDN message information element Sending Complete. The system will not send Sending Complete. 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SNMP Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. Changes in IP Settings menu will not have any effect before the system is restarted.

  • Page 98: H.323 Settings

    TANDBERG 3000 MXP User Manual Ethernet Speed Auto The codec will auto-detect the speed/duplex on the LAN. 10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex.
  • Page 99 4 Administrator Settings Manual The system will use a specific gatekeeper identified by Gatekeeper IP-address. 4.8.2.2.4 Gatekeeper IP-address This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. 4.8.2.2.5 Call Manager Address This is the call manager IP-address that is used if you specify H.323 Call Setup: Call Manager.
  • Page 100 TANDBERG 3000 MXP User Manual RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off. QoS Type No QoS is used. Diffserv Diffserv QoS method is used.

  • Page 101: Network Profiles

    Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls. The priority ranges from 0 to 63 for each type of packets.

  • Page 102: Data Port

    TANDBERG 3000 MXP User Manual Using the three last profiles you can enter the name of a profile, prefix and network selection. This is useful if you have a fixed prefix for your service provider. 4.8.4 Data Port The system provides two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes.

  • Page 103: Diagnostics

    4.9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain:  System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  Restore Default Settings  IP Address Conflict Check 4.9.1 System Information Select System Information to view system numbers, line status, software version and other useful information.

  • Page 104: Channel Status

    TANDBERG 3000 MXP User Manual Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Duo Video or MultiSite is used, pressing the UP/DOWN keys will show one page per connected site.

  • Page 105: System Selftest

    Red alarm or Loss of signal (LOS) means that there is no signal and thus no framing info received (this has same effect as pulling out the PRI cable). PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) means that the system is receiving framing info, but in this framing info the other side tells the system that it is not reading the system’s transmitted framing info.
  • Page 106 TANDBERG 3000 MXP User Manual Screen Settings Software Options Menu Settings Presentation Settings VNC Settings Video Quality Default Call Settings Audio Settings Inputs Outputs Echo Control TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Options Installed Hardware Serial Number...
  • Page 107 Audio Leveling (AGC) Alert Tones & Volume Video Settings Picture Control Video Name Network Type Advanced ISDN Settings ISDN-PRI Settings Channel Hunting Advanced ISDN PRI Settings Audio4 Mic1-3, Audio4 Audio5 (AUX) Audio6 (VCR) Received Audio Video Call Alert Tone Telephone Alert Tone Alert Speaker Key Tones Camera Tracking Mode...
  • Page 108 TANDBERG 3000 MXP User Manual Leased E1/T1 Settings External network configuration IP Settings H.323 Settings Advanced H.323 Settings IP Precedence Diffserv SNMP Settings Streaming Settings Network Profiles Security Data Port 1 Data Port 2 NSF Code Telephone Call Call Control Network Interface Max Channels Start Channels...

  • Page 109: Restore Default Settings

    4.9.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. 4.9.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.

  • Page 110: Peripheral Equipment

    5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.

  • Page 111: Interfaces

    5.1 Interfaces 5 Video Inputs  1 video input used by the camera.  1 video input supporting S-Video through a Mini-DIN connector.  2 video inputs supporting composite signals through RCA connectors.  1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions VGA (640x480), SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.

  • Page 112: Document Camera

    TANDBERG 3000 MXP User Manual 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input on the system. 2.

  • Page 113: Video Cassette Recorder (Vcr)

    5.3 Video Cassette Recorder (VCR) VCR/DVD - Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.

  • Page 114: Telephone Add-On

    TANDBERG 3000 MXP User Manual 5.4 Telephone Add-On The system have a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. It can bridge upto 3 telephony sites in any mix. In addition to using ISDN and IP for your telephone sites, there are possible to connect a telephone using normal POTS line** by ...

  • Page 115: Additional Cameras

    5 Peripheral Equipment 5.5 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system.

  • Page 116: Additional Microphones

    TANDBERG 3000 MXP User Manual 5.6 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone; it is possible to connect additional microphones to your system.

  • Page 117: Web Interface

    5.7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.

  • Page 118: Dual Monitor

    TANDBERG 3000 MXP User Manual 5.8 Dual Monitor It is possible to install the system in a Dual Monitor configuration. The Dual Monitor can be used to show full screen selfview, still images and Duo Video. To use the system in the Dual Monitor configuration: 1.

  • Page 119: Xga Monitors And Projectors

    5 Peripheral Equipment 5.9 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that the unit supports VESA Display Power Management on the DVI/VGA output (see chapter 5.10 VESA Display Power Management) and can be used to put your VGA monitors/projectors to standby when the system goes into screensaver mode.`...

  • Page 120: Vesa Display Power Management

    TANDBERG 3000 MXP User Manual 5.10 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating, the system will reduce power consumption and extend monitor lifecycle by suspend (switch off) monitors and projectors when the system goes into sleep/standby. This apply for all VESA Display Power Management comlient displays that are connected to the VGA/DVI output of the system Note that this requires the display device to comply with VESA display Power Management...

  • Page 121: Extended Display Identification Data (Edid)

    5 Peripheral Equipment 5.11 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA- formats and frequency range limits to a PC connected to the XGA/DVI input. This means that the PC always* will be able to output a valid VGA/DVI signal to the system with no manual reconfiguration of the PC screen settings.

  • Page 122: Appendix

    6 Appendix Appendixes:  Appendix 1: Connecting the system to ISDN using NT1 network adapters  Appendix 2: Connecting the system to the Switched 56 network  Appendix 3: Connecting the system to PRI/T1  Appendix 4: Environmental considerations  Appendix 5: Guidelines for setting up videoconferencing rooms ...

  • Page 123: Appendix 1

    6 Appendix 6.1 Appendix 1 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.

  • Page 124: Appendix 2

    TANDBERG 3000 MXP User Manual 6.2 Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.

  • Page 125: Appendix 3

    6.3 Appendix 3 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1- interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent...

  • Page 126: Appendix 4

    TANDBERG 3000 MXP User Manual 6.4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.

  • Page 127: Appendix 5

    6.5 Appendix 5 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting:  Low Contrast desired for light intensity. No dark spots. ...
  • Page 128 TANDBERG 3000 MXP User Manual The microphone should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.

  • Page 129: Appendix 6

    6.6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm all settings in the system (including directory) dir.prm...
  • Page 130 TANDBERG 3000 MXP User Manual  Enter password: <Release Key of far end system>  Go to the remote folder, type “cd remote”  Upload the software file, type put <s0xxxxxx.pkg>  Wait until the following is shown: 226 Closing data connection. 5437569 bytes sent in 808.01 seconds (6.73 Kbytes/sec) ftp>...

  • Page 131: Appendix 7

    6.7 Appendix 7 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system.
  • Page 132 TANDBERG 3000 MXP User Manual To remove this password, use the command: "ippassword ”. From telnet, this is only possible by first entering the correct password. Services The different IP services on the system - FTP, Telnet, Telnet Challenge, HTTP, HTTPS, SNMP and H.323 can be disabled to prevent access to the system.
  • Page 133 6 Appendix The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).

  • Page 134: Appendix 8

    TANDBERG 3000 MXP User Manual 6.8 Appendix 8 (Not for set top systems) Pinouts and Connectors WAVE II Camera: 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7...
  • Page 135 Multiple Camera support: The figure below is an example of how multiple cameras should be connected: Ethernet: To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). If no LAN is available and the codec is connected directly to a computer, use a crossover cable.
  • Page 136 TANDBERG 3000 MXP User Manual To connect the system to PRI, use the ISDN cable provided by TANDBERG (or a standard PRI cable). The pinout of the E1/T1 interface is: Pin-1 TIP RX Pin-2 RING RX Pin-4 RING TX Pin-5 TIP TX...

  • Page 137: Appendix 9

    6.9 Appendix 9 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward. 1. To configure the CallManager with an H.323 client, log on to the administration web interface and go to the phone configuration page.

  • Page 138: Appendix 10

    TANDBERG 3000 MXP User Manual 6.10 Appendix 10 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 139 6 Appendix (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564.

  • Page 140: Appendix 11

    TANDBERG 3000 MXP User Manual 6.11 Appendix 11 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

  • Page 141: Glossary

    Glossary 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor. 4CIF: 4 times CIF, 704x576 pixels 4SIF: 4 times SIF, 704x480 pixels AACLD: Advanced Audio Coding Low Delay Access code: Use Access code to password protect outgoing calls.
  • Page 142 TANDBERG 3000 MXP User Manual Call control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
  • Page 143 Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls. The caller will hear a busy tone when calling the unit. Document Camera: A document camera is an additional camera that is used for showing text, diagrams as well as physical objects.
  • Page 144 TANDBERG 3000 MXP User Manual Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other. Global Phone Book: A phone book provided by TMS. H.261: Video algorithm for legacy video compression and decompression. The system will always transmit H.261 H.263: Video algorithm for normal video compression and decompression H.264: Video algorithm for bandwidth-efficient video compression and decompression...
  • Page 145 Modem mode: (Dataport) Supports external control of the system via a PC as in Control Mode. Once a call is established, Dataport 1 will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control Mode. MSN: Multiple Subscriber Number.
  • Page 146 TANDBERG 3000 MXP User Manual Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call. PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is displayed on the monitor. PC SoftPresenterTF: Shows PC images via the LAN connection. PIP: Picture-In-Picture point-to-point call: A call with two participants including your self POP: Picture Outside Picture.
  • Page 147 SNMP traps: Generated by the agent to inform the manager about important events. SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it possible to dial to another videoconferencing equipment, phones and mobile phones in a uniform way, and provides an on-screen, real-time feedback on the progress of a call.
  • Page 148 TANDBERG 3000 MXP User Manual TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers ect. during a call, use touch tones in order to get tones instead of preset on the number keys. Tracker: The tracker is a small infrared remote control device made to steer the camera to any desired location within the room.

  • Page 149: Index

    Index Access Code...62 Add Another Call...26 Administrator Password...70 Alert Tones and Volume ...84 Allowance ...62 Answer an incoming Call ...29 Assign Floor to Participant...49 Audi Algorithm ...76 Audio Inputs ...80 Outputs...81 Auto answer...61 Automatic Camera Tracking ...56 Call Settings...27 Call Status ...99 Camera Tracking Mode ...85 Codec ...6 Default Call Settings ...78...
  • Page 150 TANDBERG 3000 MXP User Manual Volume + and - ...21 WAVE-camera ...6 Web Snapshots ...86 Welcome menu...16, 68 Welcome Picture... 69 Welcome Screen... 16 Welcome text ... 70 Zoom ... 38...

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